[Resolved]  Daikin Air Conditioners / Daikinindia.com — Within 6 months inverter board changed ageain board problem spent 15000/

Respected sir

We trusted Diakin Advertisment and bought new air condtioner inverter model in 2019 ac worth 45000/ from the date 0f buying cooling extremly good for 6 months, then gradually cooling reduced only air produced..

2019 period was covid i could not able to claim my warranty. after 10 month my inverter board corrupted. due to covid no technician came for service . then after once covid settled i changed inverter board paying 7000/

now from 2022 cooling were not there i approaced for diakin service. engineer visited forn diakin and reported inverter PCB board problem, AGAIN AND AGAIN asking me to pay 7400/

can we file to consumer court, because buying this ac we have struggled a lot OF mental depression, no cooling all the time kids women were too much suffered in heat. not ab;e to enjoy the complete cooling from diakin ac. diakin company providing low quality PCB BOARD product to the constumer. and making poeople lot of mental depression.

more ever no customer should affect like me in diakin company. very worst low quality product .

i have informed to Mr. Sarath Diakin service Manager Regarding filing my issue to Court. He also replied its your right to fight for your rights for low quality product.

mr.sarath ([protected] }

thanking you

Joseph
[protected]
chennai
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Apr 12, 2023
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2023
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Joseph,

We sincerely regret the inconvenience you have faced. Please share your complaint number, complete site address, and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Mar 04, 2023
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Joseph,

We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Mar 06, 2023
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Joseph,

Please share the earlier requested details with us so that we can assist you in the best possible manner.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Mar 09, 2023
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Joseph,

We are waiting for your details. Kindly share the same or get in touch with us on our customer care numbers mentioned below or write to us at support mail ID [protected]@daikinindia.com. Call Us: [protected] /[protected]

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Complaint comments 

Comments

I am facing the same issue, I sick and tired of chasing these guys, to get my PCB fixed the same expensive model with cheap inverter really not worth, poor customer service just sitting to mint money and do nothing in return.I regret buying this product. .. would never ever recommend Diakin to anyone.. not worth it
archana kanchan's reply, May 22, 2023
I am facing the same issue, I’m sick and tired of chasing these guys, just to get my PCB fixed, it’s the same expensive model with cheap inverter really not worth it, poor customer service just waiting to mint money and do nothing in return.I regret buying this product. .. would never ever recommend Diakin to anyone.. not worth it
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, May 23, 2023
Verified Support
Dear Kanchan,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300

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