[Resolved]  Daikin Air Conditioners / Daikinindia.com — complaint regarding installation

I have a complaint against one of the dealers of daikin air conditioners based in chala vapi. The dealer's shop name is "daikin solutions plaza". First of all he's very arrogant and rude to his customers and doesn't cooperate with the customers. Moreover does provide services on time. I was fed of asking him for the free service when my daikin 1.5 tonne split air conditioners were in the warranty period. Secondly his service team is unethical and radical. He fit our outdoor units in such a way that it can't be opened for any type of inspection. Please see to it that you shut down this dealer or make sure he cooperates with his customers.
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Jul 30, 2018
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Aneesh Jain,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]
Verified Support
Jun 21, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Aneesh Jain,

We are still waiting for your response. Please share your complaint/contact number, complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]
Verified Support
Jun 29, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Aneesh Jain,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]
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