Daikin Air Conditioners / DaikinIndia.com

[Resolved] Daikin Air Conditioners / Daikinindia.com — daikin air conditioner split

mmozhi

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 6000078
Website:	tool free number

Sir,
I purchased a/c split machine on 2014 in chennai, prize is rs.32000, after 3 years., 2017 machine is not working i made a complaint, company service engineers attend the machine, problem is identified gas leaking they charge rs.5000. Again 2018 may i am facing same problem gas leaking same outdoor unit, now they advice me to replace out coil it cost about rs.16500.
Within four years, i have to pay rs. 20000 for servicing the machine,
It reasonable to spending a rs.25000, orginal cost of the machine is 32000.
I believe that company sold a inferior quality machine to me.
So i request a concern authorities please change the machine with new one,
For the depreciated amount. I will pay the balance.
Details model no ftke35gv1, s. No e075218 of the machine,
My mobile no is [protected] (Name manimozhi. V)

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Jul 20, 2018

Complaint marked as Resolved

Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2018

Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Manimozhi.V,

We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]

Verified Support

Jun 19, 2018

Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Manimozhi.V,

Our service team has visited your premises and found the issue in the indoor coil but you are not ready to accept the charges of the coil.

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]

Jan 21, 2020

Updated by mmozhi FINALLY PROBLEM NOT SOLVED, I SOLD OUT FOR SCRAP. DAIKIN WORST CUSTOMER SUPPORT, THEY OFFER U CAN'T OFFER. THEY TELL AMOUNT WHICH IS MORE THAN THE EQUIPMENT CAST (AFTER DEPRECIATION).