[Resolved]  Daikin Air Conditioners / Daikinindia.com — defective unit delivered

Address:Raigad, Maharashtra, 410208

Dear sir,

Hope so all is well!

I had purchase daikin 1.5 ton split a/c 4 star rating model. Once unit has been installed after i put switch on the unit that time indoor unit pcb board has been spark and not working than i complaint to were i was purchase that person he is telling bring to my shop that i will see what is the problem.

These kind of after sale service is giving daikin? Still he had not given to me tax invoice. And were i purchase daikin a/c he is the authorised dealer of daikin.

Daily i am calling since last one week after that he has taken my indoor unit pcb board and while taking he tell me i will bring new fresh one pcb board but he had bring my old one only with alteration/ repair. I want to ask seriously you are giving these kind of services to your customers.

I had buy from these supplier (Warsi cool services) shop no. 4, olive exel chs, plot 16, sector 42, seawoods, nerul, navi mumbai, maharashtra 400706, india

Worst ever after sale service, first of all the product was not delivered on time.

And the ac which was delivered it was defective piece and seller do not want to replace and even to repair we have to take the item all the way to his shop never recommend these seller to anyone.

Your response is highly appreciated.
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Dec 2, 2019
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Oct 21, 2019
Updated by Abid Parkar
Still has not be Resolve the complaint
Verified Support
Oct 21, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Abid,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, and complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Oct 26, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Abid,

We are still waiting for your response. Kindly share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Oct 31, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Abid,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Complaint comments 

Comments

Does not work properly
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Apr 7, 2020
Verified Support
Dear Shila Chakraborti,

We regret the inconvenience caused. Further, the more specific you can be in your question, the easier it will be for us to help you out. So, we would request you to Kindly elaborate more on your remarks. You may also email us at [email protected] for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300    

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