[Resolved]  Daikin Air Conditioners / Daikinindia.com — Excess price taken by authorized dealer.

Address:Angul, Odisha, 759116
Website:daikinindia

Recently i had fitted a 1.5 te daikin ac, model. No. Ftkp 50 rrv 16 (Inverter) at bhubaneswar, being purchased at angul. After much investigations it is found that price of this ac is heavily fluctuating from place to place. Followings may be clarified.
1) the ac was brought from ganesh enterprises, angul, odisha who is the authorized dealer of your company for rs.49000.00 (Retail invoice sl. No.1592/dt.[protected].in door unit was of august, 2016 make having sl. No.0005687 and mrp was rs.15700.00. Like wise the out door unit was of july-2016 make having sl. No. 0004693 and mrp was rs.34500.00. Thus the total mrp was rs.50200.00. The ac was fitted at bhubaneswar and rs.1500.00 extra was paid for installation.
2) this ac price is rs.42500.00 at bhubaneswar. Even the atkp series of 2017 make having mrp of rs. 51200/-is available for rs.42500.00.
3) so, i have been seriously cheated by the authorized dealer who is reluctant to accept it. Ihave inquired at many stores in bhubaneswar regarding the price this dealer has taken. All are astonished for such price difference and cheating.
Necessary action may be expedited in this regard at the earliest, as the dealer is not honest and reputation of your company is deteriorated.
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Jun 17, 2017
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
May 02, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Khirod Nanda,

Sorry for the inconvenience. Kindly share your contact details along with site address and complaint no. at [protected]@daikinindia.com so that our team can assist you.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
May 02, 2017
Updated by Khirod Nanda
My Contact.no.[protected]/[protected]
Address of Dealer-
GANESH ENTERPRISES
BAZAR GHOWK, ANGUL (ODISHA) Mob. :[protected], Tel:[protected]
(this may be verified in your website)
Site Address-Flat.no.103, Sai Hemalata Complex.
Udayagiri Bihar, Patrapada, Bhubaneswa-751019.
Complaint ID-1557256
Verified Support
May 03, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Khirod Nanda,

Thanks for providing us your contact details and site address. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Thanks & regards,
Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Verified Support
May 08, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Khirod Nanda,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
May 08, 2017
Updated by Khirod Nanda
It is astonishing and ridiculous to note your comment "We hope your issue has been resolved now ".No communication regarding action taken and the result of the complaint either from your side or from dealer side.Without any action how you are questioning like this? I had never expected such false and harassing comment like this from the world's No.1 Co.Please let me know if you have taken action action and the solution made?
May 09, 2017
Updated by Khirod Nanda
In so many previous complaints also I am noticing this type of comments which is again objected .Is it your practice to copy and paste these lines to cheat only?Such type of irresponsible and misguiding attitude should be discontinued which is not at all expected from a reputed company like your's.Thanking you expecting an early solution .
Khirod Kumar Nanda.
Verified Support
May 10, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Khirod Nanda,

We regret the inconvenience caused to you. We have re-escalated your issue to the team and will share an update soon.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
May 16, 2017
Updated by Khirod Nanda
It seems there is no good intention of the company to solve this issue.When every details have been given why so much delay?
Verified Support
May 16, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Khirod Nanda,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
May 16, 2017
Updated by Khirod Nanda
I think all the jokers are sitting in c care department.Nothing is done till date I am stick to my reply on 8/05/2017.Please read it again.Let me know your action taken in writing in this site and the result there of.What repeated rubbish reply?
Complaint comments 

Comments

Booked an ac model ftc 35. In coolex exhibition at cahndigarrh.
0n 21/4/2017 with a written promise of installation on 22/4/2017.
Nothin happened tilll[protected]. On enquiry i found that ac is not in stock. Ifnthe ac is not available then why the booking is done and why the consumer is harrased.
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, May 3, 2017
Verified Support
Dear Goyaljeet24,

Sorry for the inconvenience. Kindly share your contact details along with site address and dealer name or complaint no. at [email protected] so that our team can assist you.

Thanks & regards,

Customer care Team
[email protected]
1800 102 9300 / 1800 22 9300
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, May 11, 2017
Verified Support
Dear Goyaljeet24,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Thanks & regards,

Customer care Team
[email protected]
1800 102 9300 / 1800 22 9300

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