[Resolved]  Daikin Air Conditioners / Daikinindia.com — installation and after sales service

Address:Vadodara, Gujarat, 390002
Website:www.daikinindia.com

Sir,
We purchased four daikin split indore acs of 2.0 and 1.5 ton each — daikin sac ftq60tv16u2b (Id)/rq60tv16u2b (Od) anddaikin sac ftq50tv16u1b 1.5t 28fs ftq50 rq 50tv16u1b from ra electricals pvt. Ltd. On 19th september, 2018, but to much surprize no person from daikin service centre contacted me to install these four units.

One mr. Waseem, mo [protected] came and sent mr. Maaz to install ac. He was unqualified to do the job as he was only a labor and not even technician. He cheated me by taking rs. 500/- more than due to install only one ac and that too in disfactory manner.

I have no complaint against ra electricals pvt. Ltd. At vadodara as they sell your product. Installation responsibility is of m/s. Daikin and hence this mail.

My complaint shall be taken seriously bym/s. Daikin as i am sufferer due to indifferent attitude ofm/s. Daikin. Till date my acs numbering four units have not been installed although i complained in service center at vadadara, gujrat. Iit sound very funny and does not go well with the name m/s. Daikin.

I expect quick response.

Regards,
Was this information helpful?
No (0)
Yes (0)
Dec 4, 2018
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Customer(anpathak2004),

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Oct 15, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Customer(anpathak2004),

We are still waiting for your response. Please share your complaint/contact number, complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Oct 22, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Customer(anpathak2004),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Daikin Air Conditioners / DaikinIndia.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    660
    Pending
    97
    Resolved
    451
    Daikin Air Conditioners / DaikinIndia.com Phone
    +91 12 4455 5444 [Head Office]
    +91 92 1018 8999 [Support]
    Daikin Air Conditioners / DaikinIndia.com Address
    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
    View all Daikin Air Conditioners / DaikinIndia.com contact information