[Resolved] Daikin Air Conditioners / Daikinindia.com — raising a loud noise and vibration in outdoor unit of air condition. | |||
I purchased daikin split ac on[protected] from dealer tamanna enterprises alwar with one year warranty. After 2 months of purchasing the product in month of may, i started facing problem of loud noise with vibrations in outer unit of ac. I made a complaint on 14 may 2017 to daikin customer care and after 3 days engnineer came and repaired it temporarily. After 5 days again problem started and then i again made a complaint to the company. Then again engineer came and replace the fan of outer unit and problem disappeared temporarily. After 10-11 days i started to face the same problem again and then i again made a complain regarding it the company and they brought the unit with him at workshop and after 10 days outer unit was returned back to me with again temporarily resolve issue. And again after 20 days again the issue started. I requested the company many times to replace the outer unit but they denied with the reason that warranty period has been over. I want new replaced outer unit for my ac because i paid 40, 000 for new ac and a defective product was supplied to me at the time of purchase and also i started to make complaints to come this issue into company's notice with in the warranty period. Thats why i need new replaced outer unit for my ac. Was this information helpful? | |||
Jul 26, 2019 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support May 18, 2019 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Umesh, We sincerely regret the inconvenience you have faced. Please share your complaint/contact number and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support May 20, 2019 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Umesh, We are unable to fetch your details. Please share your complaint/contact number with us at http://bit.ly/2EjdRfS so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support May 22, 2019 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Umesh, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] Jun 10, 2019 Updated by Umeshchaudhary No, my issue has not resolved yet, the daikin has not taken any appropriate step to solve the problem. sir, Actually daikin dont want to solve my problem, they always tried a temporary solution in my issue. After complaint of 16 may the came to my home and again brought outdoor unit at workshop and done something in that and next day unit installed again. after 10 days it started noise again as like earlier. They have inserted some pieces of rubber in b/w different parts of outer unit so it has resolved for 10 days but now its like earlier. It is raising noise continuously . Sir, again am saying that daikin has given me a defective piece. Now they are trying to resolving it temporary. sir i am sharing some images of outdoor unit what they have done to repair it. The only solution of this is to replace the outdoor unit. please try to resolve my problem sir.         Verified Support Jun 11, 2019 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Umesh, We sincerely regret the inconvenience you have faced. We have re-escalated your concern to our team and will get in touch with you at the earliest. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support Jun 18, 2019 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Umesh, We hope that your concern is resolved. Feel free to get in touch with us in case further assistance is required. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support Jun 22, 2019 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Umesh, We have re-escalated your concern to our team. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] | |||
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+91 12 4455 5444 [Head Office]
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