[Resolved]  Daikin Air Conditioners / Daikinindia.com — Servicing of Air-Conditioners

Address:

New Delhi, Delhi, 110048

Last year I bought 4 Daikin ac’s from one Mr.Arun Jaitley (Mobile No. [protected]), who had claimed to be a Daikin dealer from Kotla Mubarakpur, New Delhi. The ac’s were installed (3 Split and 1 Split Inverter) at my residence at B 111 Greater Kailash One, New Delhi 110048. Though he did not hand over the invoice for the ac’s, he supplied the ‘Warranty Cards’ for all 4 ac’s. The cards do mention the Product Model and Serial No. but without any date. Mr. Jaitley were supposed to give us the invoice and fill up the warranty card at a later date. The ac’s were working very fine and we had completely failed to collect it from Mr.Jaitley inspite of numerous follow-ups.

This year, when we had called him up to service the ac’s in the first week of March ( free of cost as mentioned by him while delivering the ac’s), he promised to do it in the next couple of days. Since then he has stopped taking my calls. I am a senior citizen and suffering a lot because of this scorching heat. I bought Daikin as they are the leader in the ac’s all over the world. But my experience with your dealer is pathetic and very poor. May I therefore request your good office to take care of the servicing of these ac’s immediately? It is indeed a shameful act of Daikin as there was a serious lack of due diligence of this dealer. However, as the product code and model numbers are available with me, you will be able to retrieve the record.

May I request your earliest action in this regard?

Sincerely,

DIPANKAR SEN

B 111 Greater Kailash One,
New Delhi 110048

Mobile: [protected]