[Resolved]  Daikin Air Conditioners / Daikinindia.com — shrive is very poor

Address:Nalbari, Assam, 781335

I had purchased 18 ac from daikin, at the time of purchase they assured, and gave guarantee, that service to my location will be available overnight.

But sorry to say, its just hell with their service.

On 13th of august i gave a service request that need service of all ac and in 2 ac required gas, its not chilling.
But till today 24th aug, they are with no result.
Yesterday i called asking for result, they are telling we are not having service engineer, so we will provide you next week. I was frustrated and asked them after summer will you provide service. When we were purchasing that time you say overnight service, then what's this. This is your service. Etc etc.
Then they told fine on 24th we will provide you service, now today when i called, then they are telling we are not available with gas, so will be coming on tuesday.
I am just unable to understand they are saying as no. One company and they are not available with gas? What kind of service they guarantee.
Worst service.

Infact the local service customer was shouting on me that we will provide as per our whenever we will feel so.

The worst service of daikin company so called no. 1 company. As per service they are big zero.

Registered mobile no. [protected]
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Oct 11, 2019
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Aug 24, 2019
Updated by roopaljain001
SERVICE is worst, and rating is big ZERO
Verified Support
Aug 27, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Roopal,

We sincerely regret the inconvenience you have faced. Please share your complaint number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Aug 27, 2019
Updated by roopaljain001
My registered number is [protected]. you can check how many times I had called for this issue.
you people can listen how rudely your service engineer replied me in your recorded line. and complaint in your database.
Verified Support
Aug 29, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Roopal,

We are unable to fetch your details. Please share your complaint number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Sep 02, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Roopal,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Sep 07, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Roopal,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
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    Daikin Air Conditioners / DaikinIndia.com Phone
    +91 12 4455 5444 [Head Office]
    +91 92 1018 8999 [Support]
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    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
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