[Resolved]  Daikin — complaint against prabhat area sales manager

Address:New Delhi, Delhi, 110048

I spoke to mr prabhat area sales manager of daikin.. Foolish person i have ever spoken to doesnt have the sense to talk to the customer.. If daikin has such people with them no wonder why this brand is facing such issues..

Now he is telling me why did u buy 1.5 ton ac so for how many tons should i buy as i had no idea about plit its like we have done biggest mistake buying this daikin. We didnt know we had to face harassment after buying this product.. I thought mr prabhat would help us in solving this issue but he is so rude and what all logics he was giving that he only knows..
Now as per him if i want cooling in my dinning area i need to switch on the other ac as well. So sir who will pay my electricity bill.

As per him we were suppose to inform his team that we dont use the other ac thats why we are putting this ac..
Should not the executive who came for the installation
Should ask about the things he had doubt and then why did he installed the ac when as per them area is big.. Pls get this sorted & return my money back else get this replaced
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2018
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Arti (Arti77),

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]
Verified Support
Jun 29, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Arti (Arti77),

We are still waiting for your response. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]
Verified Support
Jul 06, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Arti (Arti77),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Daikin Air Conditioners / DaikinIndia.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    660
    Pending
    97
    Resolved
    451
    Daikin Air Conditioners / DaikinIndia.com Phone
    +91 12 4455 5444 [Head Office]
    +91 92 1018 8999 [Support]
    Daikin Air Conditioners / DaikinIndia.com Address
    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
    View all Daikin Air Conditioners / DaikinIndia.com contact information