[Resolved]  Daikin — Daikin ac worst service, even the product is in manufacturer's warranty

Address:New Delhi, Delhi, 700050
Website:www.daikinindia.com

I had bought a 1.5 ton daikin inverter ac (Model no:- ftkp50rrv16) online from paytm. It was installed on 1st july, 2016.
Since 4th july, 2016 i have been facing an issue. So, on 6th july morning, i called on the toll free number to raise a complain.

Till today, it is not yet solved. The team who installed my ac was given the charge to look after this ac. But horrible service from the "team unity aircool service centre" of kolkata. They do not bother to solve my problem.
After logging the complain, the technicians visited my house 5/6 times, but unable to solve my problem. Even the proprietor of the above mentioned service center had visited my house to look after it. But it was of no avail. Everytime they tell me the same story that it is in process. They had mailed to their head office. But no progress.

In this way i lost more than a month against this. Please refund my money, else replace my ac with a warranty extension of 1.5 months. Horrible service from your service team.
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Sep 24, 2016
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2016
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Deep,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Complaint comments 

Comments

Dear Deep,

Sorry for the inconvenience. This is to inform you that your concern has been noted and will be escalated to our team. Kindly share your contact details/complaint no. at [protected]@daikinindia.com so that our team can assist you.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
deeps14's [Complaint's author] reply, Aug 16, 2016
Please check, I had already sent so many mails. You people are also having no update about all my mails which I had sent you earlier.

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