Dailyninja — fraudulent offers and customer support

 
7 Reviews
Bengaluru, Karnataka, India
 Sushant Pachipulusu on Mar 22, 2019
I have recently shifted my parents to bangalore and subscribed to the services of dailyninja for milk and other groceries delivery. Dailyninja provides offers on recharging their wallets with higher amounts. After getting enough clarified from the support team i have recharged their wallet with rs.4500 with coupon code "dn2less45". This coupon should ideally give me a discount of 2 rupees on each milk packet i take for 45 days.

After seeing the billing of the products after this recharge, i observed the discount wasn't applied. Later on i reached out their customer care for the same. After 3 days of continuous follow ups i got a response saying that i didn't apply promocode while i recharged. I am 100% sure that applied the code and that was the whole reason i asked the t&c of the offer. Now the team is asking me to send a screenshot to prove that i have applied the code. Why would some one take the screenshot of each and everything they do until unless they feel that it's a fraudulent portal?

I understand it's not a huge amount of money with this offer but i hate the fact that firms like this are pooling up money from customers by showing up fake offers. Please take action on these firms.

I am attaching the screenshots of the chat as i am scared that they will even wipe off these logs and claim that i am making false allegations.

fraudulent offers and customer support
fraudulent offers and customer support
fraudulent offers and customer support
fraudulent offers and customer support
fraudulent offers and customer support
fraudulent offers and customer support
fraudulent offers and customer support
fraudulent offers and customer support
fraudulent offers and customer support
fraudulent offers and customer support
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Comments

No accountability for non delivery. No automatic refill if not delivered. a Fake company . be aware !!!
They are always come up with fake offers specially in cashback. Beware of them.
They also charge milk price over the MRP. Thier delivery service is also not good. They neither deliver the order nor return the amount to bank account from wallet. Please don't order anything from this froud company.
Always irregular in delivering the order's
No supply but money deducted from my account
Hopeless fraudulent app and company, they are unable to deliver my orders from last 3days but deduction of amount from wallet is done promptly.
Trying to reach out costumer support but it is again one more horrible experience and useless services unable to reach them at all
Avoid this fraudsters

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    Dailyninja - fraudulent offers and customer support

    Contact Information

    Company:Dailyninja
    Bengaluru
    Karnataka
    India

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