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Dakshin Gujarat Vij Company [DGVCL] Complaints & Reviews

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Last updated Apr 17, 2024
Complaints 315
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Dakshin Gujarat Vij Company [DGVCL] reviews & complaints page 11

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M
Milin bhandari
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vulgar language used with customer

Address:Sarigaam

My name is Milin Patel from sarigaam. Since there is no electricity in the village, I contacted Sarigam GEB on [protected] and a person named Uttam picked up the phone and when I asked him why he was on the phone side without giving information, he spoke to me in abusive language. Take action?...
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A
Anamika Raghav
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Very poor electricity supply in my area

I live in Shivshakti Township, Udvada, Gujarat.
In our area electricity supply is very poor. electricity gets cut anytime for long hours. In a week hardly 3 days we get proper electricity.
I am doing work from home, this is affecting my job. We also facing other issues due to very poor supply of electricity.
Kindly solve this issue...
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Address:Limda street, At Post Kamboli

Applied in 17th march 2021 and paid all the fees on 3rd April 2021, still not getting connection. Palej DGVCL keep lie about DP that they don't have DP. 7 times I been palej dgvcl to follow up but they not in mood to give answer. On Wednesday I received call from Mr. Chanda to inform me they find new DP will be fix on Thursday and inform me to send my tractor to get it. But till date no DP and no connection.
Dgvcl took fees months...
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Dear team,

I am Akshay from Mota Varachha.

My Connection Nunber - [protected] and [protected]

In both the connections i have paid amount as mention in bill vai Paytm through google pay. (Feb - March 2021)

Still amount is reflected in current month bill (April - May 2021)

Hope I will get some positive response from you.

Thanks Regards,
Akshay...
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Address:At Po-Dungri,Amraniya faliya,Via-Udvada(R.S.),taluka-Pardi,District-Valsad,Gujarat,396185

There is frequent power cut in my area without any reason there is no rain or now heavy winds flowing.it is very difficult to sleep at night during this summer time due to most frequently power cut at night only.so i kindly request you to solve this problem as quick as possible.because of power cut it ia very difficult for the people to continue their routine works and jobs because of no sleep at night.so we need electricity at night...
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S
Snehalata Jena
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Electricity cut from 18th may

Address:2297, shiv shakti nagar, G.H.B., kanakpur , sachin, surat

Due to the cyclone tukate, there is electricity cut from 18th may and we are not able do our office work as well as house work. So it is a request to look after it as fast as possible....
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P
P.k Gupta
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Electricity cut

Address:9707, beside shaline appt. Opposite to HP petrol pump, Gujarat glass chowkdi, tarsadi, kosamba 394120

During this cyclon tukate there is electricity cut because of loose wire on the pole. So we want you to come and fix it. And please make sure that it's done. We are facing electricity problem from early morning 6'o clock....
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M
Manoj Dhanda
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Power failure

Address:A-4, Jagannath Puram society, Refinery road, panchwati, gorwa, Vadodara- 390016

Since last one hour there is no electricity, when we are calling ward GEB office, no one is responding. I am having 3 month old baby and it's very difficult without electricity. Please look into matter.

A-4, Jagannath Puram society, Refinery road, panchwati, gorwa, Vadodara- 390016...
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I
IMAGINE TATTOOS
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Overcharging Electricity Bill (DGVCL)

Address:Rg. And corporate office: Nana varaccha road, kapodara, surat-395006

My complaint is about overcharging bill. The bill amount has increased since last two months, The Government employ who come for Reading units (checking the usage ) didn't even looked at meter and took reading by Guess. This is wrong and i think DGVCL has made a mistake. The regular bill we receive is between[protected] rupees but this time we received 5899 rupees bill even when we are using less electronic devices. 2000 rupees fluctuation...
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M
Mohit Ajudiya
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Trip meant

Address:Block no 376 plot no. 9 Samir IND. EST-3 pipodara village taaluka mangrol district surat

Daily trip was done there were no solution was done we had complain to office there were no solution so please sol as problem because due to trip our machine were become stop and fasing lot of losses
Officers were said that the line was 5 km
Was long so trip was done so we said that
Please connect our line to our nearest service station...
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J
jigneshbhai B patel
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Change The cable from meter to poll

Address:Palset, Mohangam, ta umergam di valsad

My cabel vire is break .so please change the cable urgent....
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N
Nitin8052
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Paid extra amount,want to refund.

Address:Shiv ranjani apartment , nr. Alfa hotel, opp.raj Abhishek apartment Sachin Surat

Hello sir /mam,
This is Nitin tiwari.
My consumer no. Is -[protected]

I had paid rupees 8052 on 30/03/2021 from Google pay to pay my electric bill.my bill amount is 700, but by mistake I had paid rupees 8052.

So please team refund my extra amount in my account.
I AM attaching my transaction details for your reference.
Thanks and regards...
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P
prajapati gaurav
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Service problem

Address:Gyandeep nagar soc., 2bhk
Website:power cut in my area every week in 1 day

Every week 1 or 2 day power cut in my area...
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S
s30agrawat
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Delay my reconnection

Address:B-10,466 Rajabhishek city home, Sachin, Surat , pin 394230

I want to inform you that my bill number is (44217/02832/6). Last Tuesday (23 march 2021), due to the delinquency of the outstanding bill, disconnected my connection from DGVCL team and went away with the meter. On the second day (24 march 2021), I came to DGVCL office and filled both the bill and penalty, since then my connection and meter have not been installed yet. I am getting a continuation call, so I am getting an update that it will...
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M
Mann santoki
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Power interruption

Address:Kamrej,surat, gujarat

Power interuption 2-3days in a weeks and 1 day shut down of power.2-3 days power interuption is only due to one reason is cable is damage.the take time of repair is 3-4 hours.when we call
Then he/she gives not proper replay to consumer
You should take proper stapes against them.
Against GEB OFFICE KAMREJ, SURAT, GUJARAT...
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Address:13, Apeksha Nagar, Near Kailash Chowkdi, Opp. Kailash Nagar BRTS, Bamroli Althan Expressway, Surat, Pincode:394221
Website:consumercomplaints.in

Sir we want to state that as it is pandemic era and we all are studying through mobile, laptops, computers, etc. We need to charge this electronics and in a week always it cuts power supply. And already it is summer season and time of blowing loo and without fan we are not able to survive easily. So please solve this problem as soon as possible....
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K
ketangohil16
from Surat, Gujarat
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No power in society

Address:Kamrej

No power in Avasar bunglow Kamrej since around 1 hour....
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J
Jagrutibhawar
from Powai, Maharashtra
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Regarding Payment -18307152500

Address:Adajan surat

Dear DGVCL Team

PFA

I have already paid my bill amount via paytm, Kindly check attached file for your reference.
Why unnecessary Your team visiting for the collection at me home and threatening for cutting the electricity . Kindly update in system.
This behaviour is just not acceptable. If I am paying the bill on time its your responsibility to update the same in your system.. If this is your system...
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P
Patel Hina Kirtibhai
from Noida, Uttar Pradesh
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Bill amount is very high rather than used

Address:Name =bhagavan dulabh tandel, village -pardi khande,taluko - choryasi, district -surat

Bill amount in Nov and Dec=14662
Bill amount in Jan and Feb=12303
One man was available to use this electricity in Nov dec and room has only tv, bulb, fan how can use this electricity and so bill is very high than used, one old woman and man is owner of this rooms and how can they pay this type of ammount
Customer number=[protected]
Mobile number -[protected]...
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C
Chiragfirst
from Noida, Uttar Pradesh
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Continuous Incorrect Billing for closed house

I have received another huge bill, even after paying for almost 8000 for the bill, which I have not consumed single unit & for the duration when my home is closed from past 2-3 years & now again we received another similar bill during the Covid Pandemic.

Also DGVCL people have replaced, 2 meter in between, when my flat was closed & without intimating us during Covid Pandemic.

Also when I have asked for meter...
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