Dakshin Gujarat Vij Company [DGVCL] Complaints & Reviews

Hello,
There is frequent power cut in street of H.No. 34, 35, 36, and at I.P. colony sector-33, and no one listing about this complain, neither customer care nor any staff, JE, SDO, electrician picking the phone, by the way if someone pick the then only say we will attend the complaint but no one attending the complaint and next time not picking the phone.

There is phase power cut problem connected form northland transformer.
Daily phase got burnt and in night no one attend for resolved the problem.

Customer care nos. [protected]-- always kept busy or closed in night
Electrician, JE and SDO never pick call. by chance if they pick call, speak like minister.
In this age we are still fighting for basic requirement.

My name is Milin Patel from sarigaam. Since there is no electricity in the village, I contacted Sarigam GEB on [protected] and a person named Uttam picked up the phone and when I asked him why he was on the phone side without giving information, he spoke to me in abusive language. Take action?...

I live in Shivshakti Township, Udvada, Gujarat.
In our area electricity supply is very poor. electricity gets cut anytime for long hours. In a week hardly 3 days we get proper electricity.
I am doing work from home, this is affecting my job. We also facing other issues due to very poor supply of electricity.
Kindly solve this issue

Applied in 17th march 2021 and paid all the fees on 3rd April 2021, still not getting connection. Palej DGVCL keep lie about DP that they don't have DP. 7 times I been palej dgvcl to follow up but they not in mood to give answer. On Wednesday I received call from Mr. Chanda to inform me they find new DP will be fix on Thursday and inform me to send my tractor to get it. But till date no DP and no connection.
Dgvcl took fees months back nearly 25k but I don't get any response from palej dgvcl. I know the reason why it's happened I'm waiting till next Tuesday if it's not done then I will take legal action against DGVCl palej with all the proof

Dear team,

I am Akshay from Mota Varachha.

My Connection Nunber - [protected] and [protected]

In both the connections i have paid amount as mention in bill vai Paytm through google pay. (Feb - March 2021)

Still amount is reflected in current month bill (April - May 2021)

Hope I will get some positive response from you.

Thanks Regards,
Akshay

There is frequent power cut in my area without any reason there is no rain or now heavy winds flowing.it is very difficult to sleep at night during this summer time due to most frequently power cut at night only.so i kindly request you to solve this problem as quick as possible.because of power cut it ia very difficult for the people to continue their routine works and jobs because of no sleep at night.so we need electricity at night

Due to the cyclone tukate, there is electricity cut from 18th may and we are not able do our office work as well as house work. So it is a request to look after it as fast as possible.

During this cyclon tukate there is electricity cut because of loose wire on the pole. So we want you to come and fix it. And please make sure that it's done. We are facing electricity problem from early morning 6'o clock.

Since last one hour there is no electricity, when we are calling ward GEB office, no one is responding. I am having 3 month old baby and it's very difficult without electricity. Please look into matter.

A-4, Jagannath Puram society, Refinery road, panchwati, gorwa, Vadodara- 390016

My complaint is about overcharging bill. The bill amount has increased since last two months, The Government employ who come for Reading units (checking the usage ) didn't even looked at meter and took reading by Guess. This is wrong and i think DGVCL has made a mistake. The regular bill we receive is between[protected] rupees but this time we received 5899 rupees bill even when we are using less electronic devices. 2000 rupees fluctuation...

Daily trip was done there were no solution was done we had complain to office there were no solution so please sol as problem because due to trip our machine were become stop and fasing lot of losses
Officers were said that the line was 5 km
Was long so trip was done so we said that
Please connect our line to our nearest service station

My cabel vire is break .so please change the cable urgent.

Hello sir /mam,
This is Nitin tiwari.
My consumer no. Is -[protected]

I had paid rupees 8052 on 30/03/2021 from Google pay to pay my electric bill.my bill amount is 700, but by mistake I had paid rupees 8052.

So please team refund my extra amount in my account.
I AM attaching my transaction details for your reference.
Thanks and regards

Every week 1 or 2 day power cut in my area

I want to inform you that my bill number is (44217/02832/6). Last Tuesday (23 march 2021), due to the delinquency of the outstanding bill, disconnected my connection from DGVCL team and went away with the meter. On the second day (24 march 2021), I came to DGVCL office and filled both the bill and penalty, since then my connection and meter have not been installed yet. I am getting a continuation call, so I am getting an update that it will take place today and I am getting the same response from 3 days. For three days, my family has been suffering without light. And still I have not got any fix date as to when the meter and connection will be installed.

Please tell me the process, what else do I need to do to get again connection. And how many days will the connection take.

Please check the attached bill and penalties snapshot.

Kindly request to you Please re-install the meter and connection as soon as possible.

Power interuption 2-3days in a weeks and 1 day shut down of power.2-3 days power interuption is only due to one reason is cable is damage.the take time of repair is 3-4 hours.when we call
Then he/she gives not proper replay to consumer
You should take proper stapes against them.
Against GEB OFFICE KAMREJ, SURAT, GUJARAT

Sir we want to state that as it is pandemic era and we all are studying through mobile, laptops, computers, etc. We need to charge this electronics and in a week always it cuts power supply. And already it is summer season and time of blowing loo and without fan we are not able to survive easily. So please solve this problem as soon as possible.

No power in Avasar bunglow Kamrej since around 1 hour.

Dear DGVCL Team

PFA

I have already paid my bill amount via paytm, Kindly check attached file for your reference.
Why unnecessary Your team visiting for the collection at me home and threatening for cutting the electricity . Kindly update in system.
This behaviour is just not acceptable. If I am paying the bill on time its your responsibility to update the same in your system.. If this is your system issue your need to deal with this, why should suffer.
If any query please revert back.

Regards
Jagruti bhawar

Bill amount in Nov and Dec=14662
Bill amount in Jan and Feb=12303
One man was available to use this electricity in Nov dec and room has only tv, bulb, fan how can use this electricity and so bill is very high than used, one old woman and man is owner of this rooms and how can they pay this type of ammount
Customer number=[protected]
Mobile number -[protected]