Dakshin Haryana Bijli Vitran Nigam Complaints & Reviews

Hi,

I reported a faulty meter for account number : [protected] for sector 16 faridabad (Haryana). As per the policy the meter is dhbvn property why should i pay the charges. Secondaly when they raised the order i got a message of rs. 1600 vide no.[protected] but they are demanding rs. 2300 for the same.

Please provide the justification for the charges (Rs 700).

Details are as follow :
br...

In connection to above subject you are kindly informed that the account No.[protected] bears owner Name Umed Singh, R/o Gali no 8/2 Champapuri, Charkhi Dadri be burnt. So I requested to please send the lineman for taking enquiry and process the change of new Meter in place of burnt Meter.
Particulars are following:-
Name: Umed Singh
Gali no 8/2 Champapuri Charkhi Dadri
Account No:- [protected]
Kit No:- B32RC1D0559Abr...

Hello team,

Wanted to highlight again new colony sub division bills are generated basis the pr and no reading are captured. Why have they been doing it again and again? Why can’t they capture the actual units consumed. Last two months it’s the same story bills are generated basis pr and no hard copies are delivered. If the bills aren’t received how can you charge the late fees charges from consumers.

Bill...

Trying to lodge a complaint from 2 hours, and they are marking it resolved without even checking the actual fault.
Keep calling the customer care and they have no idea why the complaint is getting closed automatically.

Is this the way things work, and they are suggesting me to visit the office if that's the case then why have you created customer care.

House no 694, h block, palam vihar, gurgaon....

My electricity bill for april-may month was not correct. I visited s. D. O. Regarding that and luckily i found him in the office that day. He gave me contact number of je and asked me to contact him. When i contacted je, he gave me contact number of line man and asked me to contact him, he will come to my house and will retake the reading. Lineman came in evening and took the correct reading and mentioned his observation on one application...

Am from palam vihar house no 1500a sector 3 block c. Today (14 aug 2018) we do not have power supply from 2 pm till now... We are facing so many problems due to this..
Very shameful act by dept... Staying in such a big and facing such problem... Placed complaint by 5 pm... Still issue not resolved.
Donot expect such kind if services from our government......

Sirs, we received bill of rs.17109 due date 21.05.2018 for 2674 units where actual units consumed were 249. We got it corrected & paid rs 944 & settled fully.
Again our bill amount is rs 36451due date 23.07.18. New readings shown in bill are 5352 while in meter its less than 3000 units. No one visits to take readings. What's going on in dhbvn.
How long we will face such troubles.?
Please get my bill corrected & correct...

I would like to divert your kind attention towards the staff specially sdo and other staff member they dont even pick the call on no. 240426.

They don't resolve the complaints of public. Specially your head staff come on visit there are lot of houses where electricity theft is done. They use remotes. And your staff is well known about it but not even take action because they are getting the bribe.
Just come on inspection...

I have installed permanent meter when I buy property (HOME) and temporary meter disconnected as per old owner, I have been receving the bills against temporary connection on average basis and permanent meter is yet to be regularised. I have visited the office - Kanhaigaon and met with the SDO a dozen times, but no action till date. Since last '06, August I have written a dozen letters to the SDO and still the account of old meter is not settled....

I had submitted a request for new meter installation and paid a sum of rs 2300 for the same on 22/05/2018.

However after several calls made to the je and the sdo have not got any response.

They wont take the calls as well. This is a very careless behaviour and is not expected from a government executive.
Kindly get this resolved with utmost priority.
Thanks!
Receipt number:[protected]....

My house no 112 ground floor, block 5, charmwood village, faridabad 121009
For past one year i received bills showing more than minus[protected] rs. Therefore, i did not pay anything. But i made complaint in the website of dhbvn about this. But they do not respond.
When i enquired through a friend i was told that the officials in dhbvn will demand bribe for setting right the billing/meter readings.
Therefore, i only make...

Sir good day I request to you my village harchandpur Sohna Gurgaon Haryana 122103 Mr Dheeraj s/o Ram Karan he doing electric theft since five year उनके ट्रांसफार्मर राखा हुआ अनधिकृत और लोगो से पैस लेट है अनधिकृत बिजी चोरी के लिय may I request to you please stop currption and help to a good Haryana
br...

Sir,
I am a resident of house no 986, sector 28 faridabad - 0121001, haryana. It is stated that my account no [protected] in sub division f012 west faridabad. This month i received a bill from electricity department which is 247, 885.00 (Two lakhs forty-seven thousand eight hundred eighty-five) including rs. 223859.35 as sundry chagres/ allowances.
I visited the office of dmbvn to enquire about sundry charges. I was told that...

Dear sir,
I am regularly paying my electricity bill online with out fail . but this time i have received the bill no[protected] dated 19/07/2018 against my account no [protected] /meter no dd110068 showing units consumed as 2063 with amount of Rs 15944/- payable by 06/08/18 . but new meter reading is shown as 0 and old meter reading dated 12/05/18 is shown as 40667 . The new meter reading should have been shown as 40667+2063= 42730....

श्री मान बायल फीडर के अन्तर्गत आने वाले गांव छीलरो की ढानी के लाइन मेन रन सिंह काम में लापरवाह ह और आज 4 दिन से शिकायत की हुई ह लेकिन अभी तक बहाने बना रहा हाऔर ना ही कभी समय पे...

Dear sir

Comp no. Cmpf[protected]

I received one phone call regarding this and assured me that in future i will not get new messages of bills. But again i am getting messages that my amount is pending.
As i already surrender my meter of a/c no [protected] at plot no 1572 a green field colony faridabad. As i already surrender my connection and adjusted my security 4000/- and deposit balance amount of 24583/-...

We, few houses at new palam vihar, phase - 1, had no electricity on 13 and 14 iuly because transformer got burnt. We got temporary connections and were told that in 1-2 days new transformer will be installed. 10 days have gone but nothing has happened. We even called the electricity office and wrote mails earlier but no effect.
Please change our damaged transformer as soon as possible.

Thanks
J-209, phase 1, new...

Account No [protected],
Consumer Name Anita Malhotra,
Bill Amount : 9438.00

This Bill is generated for 2 months of period 01/5/2018 to 02/07/2018, New reading is Zero. so we are unable to figure out on what basis this BILL is generated, because bill exceeds the average amount that comes every month,
Please let us know the reason of this high amount bill generated that exceeds the moving average price...

Hi
Im anil from h. No 1420 sector 17c, gurgaon.
They used to load shedding atleast 4 hrs daily bht when we compalint they used to closed that complaint without resolving the probelm and we used to followup so many times and no re[censored]ion on that and we are fedup with this electricity company.
Worst customer service, worst company, no problem resolution

Here i am attchaching 1 case they registered compalint...

No electricity supply in sector 17 A sukhrali gurgaon at late night time everyday when i lodged a complaint against it they raise complaint only, still, they have not took action from 2 hours. My complaint no. Is DH[protected]. They dont tell me what is the issue behind it. And how many time they take to fix this issue.

Shailendra singh
154 vats residency sector 17A
Sukhrali gurgaon
Haryana
[protected]...