Dakshin Haryana Bijli Vitran Nigam Complaints & Reviews

Hello,
No power since 8 hrs. in IP Colony Sector-33 Faridabad, Haryana, multiple time called to customer care but they are not writing the complaint. They were saying that they don't have authority to write complaint, only have authority to inform the respective areal line man, how this the ridiculous system they have made. Others DHBV staff are never listen the consumer complaint. A consumer where to go for complaint.

Electricity theft is going at village mirpur, distt - rewari, sub division - dharuhera.
Landmark - narpat ki atta chakki
Please come at night between 9 pm to 5 am and check yourself.
Name of electricity thefters
Dinesh s/o sushil
Lalit s/o satish
Sudhir
Etc....
I have complained many times at dhbvn toll free no, but no action taken by them... So please take suitable action at this and stop electricity theft

Hi,
This is to inform you that from the past 1 week, there is voltage fluctuation problem in Sushant Lok 1, C block. I am a tenant and daily after 10pm, i face voltage fluctuation. I called the electricity department and they are saying that this issue is from DHBVN.
Request you to kindly resolve the issue as in such hot weather it is difficult to sleep.

Dakshin Haryana Bijli Vitran Nigam
From last 1 week, i am registering 1 new complaint for power cut. Reasons were like breakdown, power cut, due to maintenance, construction work etc etc. There are no updates on complaint for many days. Also timings for power cut are very odd mostly in nights which is very uncomfortable for people. Also today power cut was for more than 6 hours and got messaged that light will be in area till 6:00 PM but no power was there till 9:00 PM from 12 Noon. Please let us know why this is happening on daily basis.

Complaint No.

DH[protected]
DH[protected]

I m residing in Jawahar nagar, jacompura(Gurgaon) logged complaint twice in a day as previous complain DH [protected] closed without any information. Only reason I got that line man and JE didn't responded. I secondly logged a new DH[protected] with no further clearance.

Is this the service customer is paying for to get some unexpected behaviour or electricity department.

Hi,
I am a resident of Ashok Vihar phase 3 extn gali 11b. There very much load problem and in every 1hrs power supply cut off due to phase cut out. Wires are to old to handled the load. This is happening from last 72hrs continuously. Either provide one more transformer or allow issuing the meter to public so they can use electricity in proper manner. People are using electricity in a wrong manner becz they don't have meter connection.

We request you to please allow new connections or setup one more transformer in our area so everyone use electricity properly.

Thanks

Hi Team

I am tax paying citizen and a tenant in Gurgaon.

Everyday for 5-6 times a day, there is no power supply in the peak afternoon hours or late night. When I register complain through the customer care number [protected], they always say that within 15-20 minutes I will receive a call, and when I receive a call, I am used to hear the response as break down. What is this all about? Is this kind of developed country we are looking for or is the power supply companies are in contact with the invert-er companies. Now, I am forced to purchase invert-er in the weekend which would cost me around rs 15000.

Who would be responsible for that cost plz?

Dear DHBVN

While making online payment of my bill this month (May 2017), I noticed that the portal has implemented a Google Image captcha to verify that the user is not a robot.

Now, Google Image captcha is infamous for being extremely unfriendly to the user, and it's so lacking in intelligence that a robot is seemingly more likely to solve it correctly. It only serves to annoy the genuine users that are not robots. The Internet is littered with complaints against this one. I have to pay multiple bills, and after once solving the Google Image captcha, it does not even remember for 5 minutes that the user is not a robot, and asks to prove this every time a bill is to be paid. By taking 15 minutes on average to solve one of these captchas, you see it takes an hour to make just 4 bill payments. This is beyond ridiculous.

I request you to kindly ditch this thing and use something more sensible. There are numerous other captcha services available online. Please choose the one that prevents most of the spam attacks while being solvable in at most 2 tries by a normal human being. We, your loyal users, do not deserve to be punished with time-wasting and user-hostile technologies created by lowly paid interns in their free time for making our payments. Please implement a professional captcha system the company behind which has actually done some research on the usability of its product.

Thank you.

Hello Sir,

I would like to bring your kind attention towards the address House of Mr. LALA KUMAHAR, Village-Badshahpur(140) Near sector-89, Faridabad, Haryana-121002.

It is a Double Store Huge Building WHICH IS situated

in 9000 sq ft and has 28 rooms, where the four families residing on 1st floor and rented families are on 2nd floor are consuming the electricity illegally, they have three shopes and two electric operated chak (potter machine)

although they have their own electricity meters and he is a electrician he has made some changes in connections & theft the electricity from nearby existing electricity wire through wire hence receiving bills for one or two bulbs only but using all appliances including Geysers, hitters, electric iron & many more in winter & ACs in summer, therefore getting bills with nominal charges.

They are doing this activity for the last many years regularly,

you can check their electricity bills & after seeing them you can easily track how many appliances they are using & how much amount of bills they are receiving.

If your department raid suddenly at this address during early morning time or in the midnight hours then you can easily caught them red handed.

I hope you will act on this matter & will take the strict action against those culprits.

Regards,
[protected]

Village-Badshahpur

P.O.Kherikalan

Distt. & Teh. Faridabad

Haryana-121002

They have cut the light from 12 am in the night and still not resuming the supply, everytime i am calling they are asking to wait for another 1 hr, its been already 11 hours now, and it happens on a regular basis here, they do not talk mannerly neither they give any correct informations, always lies and fake commitments, are we supposed to stay without lights for 9 hrs ? That too in a city like delhi ncr ?

As the summer peaks. There comes the long and numerous power cuts.
I do not know almost 3diffrent parties has changed but power supply condition in gurgaon only worsen.

There is so much announcements by giverment but no practical ground work.

All the complaint numbers given on the websites of DHBVn for gurgaon are defunct.

Its the mockery of system by stubbornly irresponsible burrucrats and government servants.

Change this i[censored] want to bring the change.

I would like to inform you that there is huge power cut going at IP colony sector 33 Faridabad, and no one else listings our complain. All bloody ####### kept their number in switch off mode. Where we go and where we can register our complain. Can you please provide us some way forward. If we are paying bill on time then why not get service on time. When the solution.

I m indu sharma resident of kundan colony have been suffering alot more than a month. We are dying because of summers.in such low electricity, we can't run our airconditions etc. Kids are also bearing alot. We can't even sleep in nights because of this low power supply. Its a kind request pls do something to make us live peacefully. Pls tell me what i need to do ahead to resolve this problem.

Regards
Indu
[protected]

I am resident of Flat no B 405, KANISHKA TOWERS, sector 34, Faridabad, and consumer of Dakshin Haryana Bijli Vitran Nigam with Account No [protected] and bill dated is 10.4.2017 of rs 4240 with electricity units consumed is only 306 in this billing cycle. The current cycle charges are 2063 and arrears/ outstanding charges of rs 2176 added.
The arrears are divided into SOP charges Rs 1798, FSA Rs 275.68, surcharge Rs 62, E Duty Rs 27.50 & M Tax RS 13.76. Total Rs 2176.
The company is looting the consumers on the name of Arrears and charged every quarterly and false perception is created that per unit charges are rs 5 but actually it is more than rs 14 per unit . The charges are rs 4240 for 306 units consumed in this billing cycle.
I humbly request you to look into the matter and advise these companies to omit the unnecessary charges.

Hi, I'm residing at vill. Basunda, post khandewla district Gurgaon, Haryana, pin 122504. This is to bring your kind notice and information that in our main street there is electric pole which is very unsafe. There is large cracks at the ground. Also there is low hanging and damaged wires. Few days back there was a spark in the pole which is dangerous and clearly unsafe to our family, children and animals.
This is an important public safty issue.Would request you for an immediate inspection arrangment for replacement or relocation of the pole.
It would be very thankful if you cooperate with us.
Thanks & regards,
Manoj Sharma
Contact no.[protected]

There are frequent power cut for long duration approx. 2 to 5 hrs. in day, people living in IP colony, sector-33 are 100% tax payer and none of any is defaulter for paying electricity bill, in spite of this people are suffering from too much power cut problem. Support from DHBVN staff is very poor, they are not respond mostly or very less responsive, customer utility center are not responding at night and even day time also.
There is no any escalation matrix that after too much problem whom we can contact
This city is announced as smart city but condition became so worst.
I hope from you to provide some better resolution for better services

Sir my electricity meter is one and half years old. i had tried to get my bills in time . i had gone to their office many times but they failed to give me accurate bill and had given me average bill which i oppose to take it but they told me that they can't help me on that . last month they had taken all the reading of the year together and put maximum slab rate on them which is totally wrong . i don't know what to do their consumer complaint center are also not responding. official are saying wrong or right you will have to pay that bill.which is forcing me to pay the bill otherwise we will disconnect your electricity supply.is that right way to take bill by threatening public openely .there are also thousand of people are suffering this problem sir please help on that regard . i will be very grateful to you . regard manish

Dear Sir,
I want to state that I am facing Huge Billing on Bill Number:[protected], Account No:[protected].Getting the high bill of amount 89345.84.
I am a Tenent and i stay with my family, we are only two members in family and we have not more use of electricity, according to our uses getting very very High bill, it's incorrect.Please arrange to check the meter fault and correct the electricity Bill.Due to this we are suffering from high tension & depression. Please Do the needful on priority.

I my locality electric wire pole is open and naked and at low height due to which some people in my locality are encourging electric thieving so i rewuest you to change the open pole wire to rubber ao closed pole wire thankyou also the people who are paying bills honestly they got higher bill pay even their meter reading are fewer and the people who are thieft the electricity they got very less bills or neglible bills

Haryana Electricity Board is charging advance consumption deposit charges which not correct and it is shear harassment and Loot of General Public.

1. When we have deposited security to the department at the time of electric connection than how they can charge advance consumption deposit?? Security is also one kind of advance deposit.
2. If it is to be charged than consumer should get some kind of calculations so that on what basis it has been worked out.
3. Moreover we get electricity bills every month but they are charging for two months?? They might ask for 12 months also ????
when we are paying bills every month than how two months deposit is logical

I feel this is not correct and Advance consumption deposit should not be charged and should be refunded immediately