Dakshin Haryana Bijli Vitran Nigam Complaints & Reviews

Dear Sir/ Mam's,

I am Gyandeep Mishra S/o Shiv Pujan Mishra. My meter reading shows wrong, It shows two different digits in meter, on which my electricity bill generated last from 4 month. Actually our consumption is very less.

So, here I am requesting, Please look in the matter and resolve our problem. We are not able to paid such higher bill more.

I hope you understand middle class family problem. The detail given below for reference.

Customer Name: Sh. Shiv Pujan S/o Ram Was
Account No.: 77226900
Bill No, :[protected]
Address: H. No. 225, Nangla Enclave, Part-I, Near Sarpanch Chowk, NIT Faridabad-121005

Sorry to say heads off to dhbvn for giving us worst service in rajendra park gurgaon.this is called millenium city.thanks for making gurgaon a millenium city where power cuts cotunuously strikes every time.every day about 4 hours to 6 hours.but this is not sufficient pls make it more frequent so that we could leave gurgaon.thank u so much for making our life "HELL""
great service by dhbvn

thanks

This complaint is about dhbvn gurgaon badshahpur. All staff of electricity dept including je and customer care are fake. They all make us fool. They sleep in offices at the time when we need them. I called them 30 times at least but every time they were making us fool that we are coming. At last they switched off their phones. Disgusting people. Shame on them all

Power cut from last two hrs. and no one attending the problem, people living in IP colony, sector-33 are 100% tax payer and none of any is defaulter for paying electricity bill, in spite of this people are suffering from too much power cut problem. Support from DHBVN staff is very poor, they are not respond mostly or very less responsive, customer utility center are not responding at night and even day time also.
There is no any escalation matrix that after too much problem whom we can contact
This city is announced as smart city but condition became so worst.
I hope from you to provide some better resolution for better services

This is regarding the complaint against wrong electricity bill meter reading by dhbvn. on 12th aug, 2016 person came to note the meter reading and coincidentally i was at home and he noted me down the reading of meter no. ds2167 old reading was 7375 and new reading was 7654. on 25 sep 2016 when a person came to distribute the bill the new reading showing in bill is changed. as per bill, old reading is 7375 and new reading is 7749. after confirming from the person why it has been changed then he replied that after 12th aug some other person would have come so he noted it down again. a big fraud. how it can be possible to take the meter reading many times.the same complain when i tried to log by calling complain no. mentioning at the back side of bill then i got response that the no. doesn't exist. very strange. afterthat i tried to call at [protected] and started to explain the complain to the customer care executive and when he started to take my complain by asking account no. [protected] mentioning at the top right side of the bill then she told me that this a/c no. doesn't exist. and the same a/c no when i entered while paying the bill it took very easily and my bill paid. as per above scenario i want to ask from dhbvn that is it some joke or prank going on with consumer. how you can lott and making fool to consumers. this is cheating and fraud.i want strict action over it and need immediate solution of my problem.

Thanks
Satbir singh
Mob no. [protected]
Address- jawahar colony nit faridabad

Respected sir,
There is no any sufficient electricity given in night and day in village karor dist- sampla near kharawar railway station .this is happened from last two week . if we are not paying our electricity bill at that tym u can do like that but we r paying bills and all still u are not giving proper electricity. Plzzz resolve this problem as soon as possible.

Dear sir,
with due respect i want to inform that my meter no.is SS14-2715 which is named of Dhanraj patel s\o Muneshwar singh .my address is D-1\64 Shiv durga vihar lakkarpur faridabad haryana . DHBVN replaced the meter and provide new meter on dated 21/06/2016 . before few day DHBVN authorised person came to calculate the meter reading and said your meter reading is jumped because He got 926830 unit in just two months.

so i am requested to you please solve this problem as soon as possible...

your faithfully
Name Dhanraj patel
mob.no. [protected]

There are frequent power cut for long duration approx. 2 to 10 hrs. in day, people living in IP colony, sector-33 are 100% tax payer and none of any is defaulter for paying electricity bill, in spite of this people are suffering from too much power cut problem. Support from DHBVN staff is very poor, they are not respond mostly or very less responsive, customer utility center are not responding at night and even day time also.
There is no any escalation matrix that after too much problem whom we can contact
This city is announced as smart city but condition became so worst.
I hope from you to provide some better resolution for better services.

His month i have seen wrong billing has been done against my meter.in the bill meter is showing 27911 when i physically verified on 1st september the reading is 27709. Kindly correct it and also if it is not done then late fine will be charged on my account due to your mistake.

Snapshot taken by me of my meter also attached for your reference along with generated bill.

Also did complaint at customer care and the number is cg[protected] but no response from them yet.
Even the customer care person mr rahul kumar is telling we dont know anything and we cannot give you any feedback.

Called local lineman of sector 56 and he is not even trying to understand the problem.

Dear sir,

Their is a problem in our meter from last 2 days. The wire short in meter thia cause lots of inconvenience to us. All lights and fans are not working. The meter is on my dad's name mr surinder chopra meter no is (Kai30557) account no. ([protected]) as soon as possible please solve our problem. Their is also an exam days also.

Thanking you
Yours faithfully
Ankita chopra
2a/32 n. I. T faridabad

To, consumer forum cell

sub : a/c [protected] at plot number 136 sector 58 faridabad .

We have been billed 14988 units from 15 july 16 to 11.8 .2016 . We never consumed more then[protected] units for the past for years .Ours is the heat treatment plant and we need power to run only blowers and lights . The meter installd seem to be faulty and need to be replaced as soon as possible . We must be provided a digital meter ..You are requested to reverse the excessive billing . . We have attached here with the total billa for the last one year ..Due to recession in industry our production is already low .

Further we have been billed memo # 664 dated 19 aug 2016 of rs . 1, 44.457.00 for the slowness of the meter from 23 12.2015 to 13.07. 2016 . Meter was checked on13.07 .2016 then how it has been billed from 23 .12.2015 to13/07 / 2016 . The basis might have been low consumption during these months . Our production during these months had been as under :

=============================================================

1. 13. 12 .2015 to 13.[protected][protected]-847 (units ) 4478
2. 13.01.2016 to 13.[protected][protected]-245 (units ) 7930
3. 13 .02.2016 to 13.03 .[protected][protected] units ) 4090
4. 14.03 .2016 to 14 .04.[protected][protected]units ) 2692
5. 15 .04.2016 to 15 .[protected][protected]-953 (units ) 2228
6. 14.05.16 to 16.06.[protected][protected]-092 (units ) 3296
7. 14 .06.16 to 15 .07.[protected][protected]-080 (units ) 4880

we have never tempered with the meter and it is well sealed . We wish to know that why dhbvn persons did not notice every month . There fore you are requested to reverse the charges .

J d sharma - managing director

contact number -[protected]

pnv steels and alloys pvt . Ltd .

Sir,

Please refer to my a/c no. [protected] ( Old No F32. DD15 1531with DHBVN SDO city 1 Ballabgarh Faridabad I submit that they have issued bill with errors. error in the bill is as under:
Old reading shown in Bill 39161
New Reading Shown in Bill NIL
Units Consumed NIL
Billed units 1536
Bill Basis PR
Reading Remarks RNT
Meter Status A

You are requested to get my bill rectified.

Yours faithfully,

Chatar Lal
a/c [protected]
SDO city 1 ballabgarh DHBVN

Address: House No.119 ward No.4
Punjabi Wara Ballabgarh
Mobile : [protected]

Continuous power cut from past 3 days.

Customer care executives are so reluctant alongwith thair local support team.

Lodged complaint with no-dh[protected] on[protected], they closed the complaint without any solution.

Again lodged complaint today with number-dh[protected].

They are not ready to support their customer while the situation is becoming more & more pathetic. Customer care is only there to lodge complaints and cancel depending only on their local staff's false reports.

Whom should we approach to come out of this situation?

Anil kumar arora
House no-164
Ip colony
Faridabad

There are frequent power cut and for long duration approx. 2 to 5 hrs. in day, people living in IP colony, sector-33 are 100% tax payer and none of any is defaulter for paying electricity bill, in spite of this people are suffering from too much power cut problem. Support from DHBVN staff is very poor, they are not respond mostly or very less responsive, customer utility center are not responding at night and even day time also.
There is no any escalation matrix that after too much problem whom we can contact
This city is announced as smart city but electricity situation like village/rural area.
I hope from you to provide some better resolution for better services.

I am resident of H.No. B-233, Ground Floor, Greenfield Colony, Faridabad Haryana, It is stated that My Account No is [protected], in Faridabad Circle-1, Division-Old Faridabad, Sub Division F13-Mathura Road, Faridabad.
I have been paying all my bills to DHBVN from the starting of my electricity connection by cash (thru Public Facilitation Centre, Greenfield Faridabad) or online, and there were no dues till the month of April 2016 Bill Number[protected], when surprisingly an Amount of Rs.66766.03, appeared in my bill against Sundry Charges and Bill for two months came to a whooping Rs.77750.00.
I contacted Public Facilitation Centre, immediately and then also visited your office, but this claimed no results in correcting the bills, as the person authorised to correct the bills was hospitalized for some surgery and hence there was delay.
Surprisingly I am not using this house since last week of March 2016, but still I am getting a bills as per below details:
Bill Number Amount Rs.
[protected] 10742.63
[protected] 15332.07

My Meter Reading was 992 Units when I last visited my house August 2016, but the DHBVN bills show below readings:
Bill Number Billed Units
[protected] 1374
[protected] 1464
[protected] 1442

I have paid all my bills prior to this discrepancy and I am still getting bills based on false reading.

Please do the needful in favour to make required correction immediately so that I can pay the actual bill against my correct electricity consumption.

Hi,

Would you like inform that last three days garhi harsaru village, palam vatika street very high voltage light coming. My fan also burn. I have complain mention garhi harsaru register but no body action on the same.

Please resolve asap

Regards
Deepak kumar
Mtr no 3941

There are frequent power cut and for long duration approx. 6 to 8 hrs.In day, people living in ip colony, sector-33 are 100% tax payer and none of any is defaulter for paying electricity bill, in spite of this people are suffering from too much power cut problem. Support from dhbvn staff is very poor, they are not respond mostly or very less responsive, customer utility center are not responding at night and even day time also.
There is no any escalation matrix that after too much problem whom we can contact
This city is announced as smart city but situation became so worst.
I hope from you to provide some better resolution for better services.

Dear sir
Mohalla jair manderi kila road narnaul night ki 10:15 pm date[protected] ko padosh mai ek ledy nai another person ko bula kar apne meter mai kuch changing kri h ush person nai meter ko khol kar unke ghar le gya phr usko. Lagane aaya jb maine uski photo le to. Wo. Wha ce bhag gya. Plz iske khilaf karawai ki jaye. Aur mera name gupat rakha gye

Hello,
10hrs. daily power cut at ip colony sector 33 faridabad, sdo and je of this area does not lislining our problem, as they are not responsive to take any proactive auction, people are this colony paying bill on time and none of any defaulter, though we are facing very serious problem, can you help us to find some solution, government is trying for better but officials are not taking it seriously.

Dear sir,

Respectfully i submit that i have received electricity bill for rs. 19, 667/- of 2314 units for the above mentioned period. the units consumed shown in the bill are very very high. the average units consumer during the period last year was[protected]. it appears that the meter is running fast or some error is there. please get our meter inspected/checked immediately and rectify our bill.
Expecting prompt and efficient response,
Sincerely yours,
Bhim sain aggarwal, mobile: [protected] email id: [protected]@yahoo.com