Dakshin Haryana Bijli Vitran Nigam Complaints & Reviews

Hi, My mother, Nivedita Dey, got a notice from DHBVN about unauthorized meter tampering. The old meter that has been reported as tampered, had led to last two electricity bills of Rs 23k, and Rs17k each respectively. This old meter had been replaced by DHBVN around 2-3 months back by new Electronic meter. In spite of such exhorbitant readings and charges, how could they simply put such charges. This is just done to harass female residents at home and get undue money paid. If at all the meter has been tampered with, this could well have been done while it was in their custody since last few months; now all of a sudden why levy such charges? Regards, Sarathi Dey A-2080, FF, Greenfields Colony, Faridabad, Haryana-121003 Phone No. [protected]

Hi DHBVN Team, Account No [protected] Bill issue date : 19/12/15, Consumed Unit is 264 and Billed uNit is 677. Meter status showing False. We are getting AVG bill from last 9 Month. We will not able to pay so much bill as we are consuming very less electiicty but still we are getting huge bills from DHBVN. We have 2-3 compaint online and via phone also. No respose from DHBVN.Looking forward for quick response. Thanks Anit Yadav. [protected].

I Chanderpal and my meter no is h45sk1d1442 .the bill is this month 2400/- somethig.the reading is not correct .no man come for reading before 2 time.

Dear sir, I am facing issue from june 2015 in my electric bill against account no : [protected] in the name of Tapan Kumar Barik . Address :Gali no. 1 SURYA COLONY PART -I Faridabad Haryana, Division Greater Faridabad, F54-Tilpat I got bill towards meter reading from 1970 to 7789 where as my meter reading was 3434 . Then i advised to verify my meter and I did that . New meter reading was taken for 3630 dtd 14/09/2015 . My bill was rectified and i paid the bill for rs:12846/- on 17th October 2015 . Now I am able to see one more bill is raised but nothing rectified . Neither meter reading nor bill . Please do the need full for actual reading to be billed in correct way . I will be thank full to you . Thanking You Tapan Kumar Barik [protected]

Hi Sir,

This is regarding multiple complaints and communications done with customer care regarding incorrect details updated in the new electricity connection which i have applied for my home in Gurgaon with below details.

A/C No - [protected]
K No: [protected]
Old Acct No: 12214AD3CI133344


My details are wrongly updated and thus the details printed on Bill are also incorrect.

Could you please get the name and mobile updated for said a/c no -as below

Wrong Name -> PARDEEP s/o PARBHU LAL SHARMA

Correct Name -> PRADEEP KUMAR s/o PRABHU LAL SHARMA

I have attached my ID proof for verification.

Regards,
Pradeep Kumar
Mob : [protected]

At 03.10 pm on 14 nov 2015, i had made online payment to DHBVN thru ICICI internet baning. The payment had gone thru and screen was showing payment received ... billdesk is passing on the payment details please wait. post which I get a screen saying service is temporarily unavailable. It was of amount 6579/- against my bill number "[protected]"

At 02.05 pm on 10 nov 2015, i had made online payment to DHBVN thru ICICI. The payment had gone thru and screen was showing payment received ... billdesk is passing on the payment details please wait. post which I get a screen saying service is temporarily unavailable. Transaction details from my bank account is DHBVN_EICI41084. amount is Rs 11862. Please let me know the status

Hi, My Meter number is 96665. Bill tenure is - 2 Jul 2015 to 2 Sep 2015. My last meter reading was 672 and current meter reading (as per bill) is 1754. I have received this bill on 24th Oct and 26th Sep is the last date of submission. I have checked my meter reading reading on 25th Oct and it is 1274 which is still not reached to 1754. Please correct it. Regards Usha Suri

REQ280920151225381080750000 Ac Id : [protected] on the name of Mr Daya Kant, I did the Bill payment online on 24/09/15, I got confirmation from bank it has been successfully processed. I provided the Transaction number and receipt number. No action been taken on this complaint. Please help to escalate this matter. Saurabh Jain +91-[protected]

I Devender Singh resident of H.N. 20, sector-15, part-1, Gurgaon. (DHBVN account Number [protected], bill number[protected]have received a faulty electricity bill with access reading. During 9/2015 my Electric meter was burnt out and DHBVN replaced this with new one. My previous bill(from 24/02/2015 to 20/07/2015) total 146 days was of 6559 units (44.925 units per day). Now I received current bill ( from 20/07/2015 to 28/09/2015)on everage bases with 4727 units for 70 days. e.g.67.729 units per day. As per previous average, my bill should have been of 3144 units (70 daysX 44.925 units p/day) It means[protected]=1583 access units. So please correct my bill so that it can be paid in time. Regards Devender Singh H.N.20, sector-15, part-1 Gurgaon.

This is very complicated to get work done from govt offices specially dhbNow the file is stucked by je sunil kumar for his mark on file after id generation on computer; as we visit at first for half hour he is not avail on seat at office city dhbvnl below flyover sabzi mandi when he come to seat decline to mark the file by computer and ask us for come on monday on that we ask to do know he claiming he will stop new connection by giving execuse of transformer is overloded in area for where the connection is apply, actually seeking bribe, if transformer is oveeloded then why is seating and wait for failure and not proceeding for new other transformer and why he is not doing his work for which he is paid and also not in the seat but decline to do work on duty our dear md please do need ful action toward your staff they are manupulating the system they are not a human bit a worm of bribe should be punish may be transfer after a particular time duration for 2 years

From last three months I am visiting dhvbnl city office under sbzi mandi file over but they are not submitting the file on server and execute is that file is enter on wrong Id but problem not correct from last two month a no of people waiting for same and problem is just to enter correct id on server which as per city office will be correct by noida office but also the city office staff not ready to contact with nodia office but ask from consumer to contact with noida office. But there is no complaint no or mail id for noida office or md of dhvbnl avail online and nobody providing the sameBut there is no complaint no or mail id for noida office or md of dhvbnl avail online and nobody providing the same and dhvbnl all consumer grievance services compact only for complaint regarding bill problem as well as ivr also tunned on the same manner, then how the public problem resolve and who will take the complaint and by which mean problem should address to noida or md office, there is no proper or direct way to complaint or get correct our problem, if we give written complain sdo and office staff not taking then where should we go

From last three months I am visiting dhvbnl city office under sbzi mandi file over but they are not submitting the file on server and execute is that file is enter on wrong Id but problem not correct from last two month a no of people waiting for same and problem is just to enter correct id on server which as per city office will be correct by noida office but also the city office staff not ready to contact with nodia office but ask from consumer to contact with noida office. But there is no complaint no or mail id for noida office or md of dhvbnl avail online and nobody providing the same and dhvbnl all consumer grievance services compact only for complaint regarding bill problem as well as ivr also tuned on the same manner, then how the public problem resolve and who will take the complaint and by which mean problem should address to noida or md office, there is no proper or direct way to complaint or get correct our problem, if we give written complain sdo and office staff not taking then where should we go

Dear sir, we have already put up application with dhbvn for removal of electricity meter against account no. [protected], but yet it has not been removed, kindly please get the same removed same at the earliest as some construction work i s to be done. Regards siddhart chopra

Dear sir, we have already put up application with dhbvn for removal of electricity meter against account no. [protected], but yet it has not been removed, kindly please get the same removed same at the earliest as some construction work is to be done. Regards prem kumar chopra

To The S.D.O Dakshin Haryana Bijli Vitran Nigam Subject: - Electricity bills are expensive every time Dear Sir/Mam, This is to say that we are getting the electricity bills at a very higher rate. Every time rate of per unit has been increasing per month without any intimation. We are from middle-class families how can we bear such a costly bills. We are five members totally in the family and this time our electricity bill went to Rs. 20000 that is totally unacceptable. After analysis, found to have details for some components: Energy charges - 13405.50 Fuel Surcharge Adjustment - 3153.80 Sundry Charges/Allowances - 3176.61 Out of the above, please let us know the description about Sundry charges/Allowances, Fuel surcharge adjustment. Also, please tells us why this time only these components has been added.This has been really difficult for the common family to stay happily. Please have a quick glance on it. Thanks Ankit Maheshwari (+91-[protected]) Mail_id : [protected]@gmail.com

Fake Bill take it urgent action

Respected all members of DHBVN, gurgaon

My Account no is [protected]
K.No [protected]

This complaint is against the false charges which you have sent to me
since the connection has started my bill was coming round figure of[protected] rs for two months
infant you can check online as well >
previous consumption pattern
august-14 621
oct-14 -540
dec-14-301
feb-15-487
june 490
july/15 1350
this month reading 10513

Tell me how can it b possible since July its coming like double.
i am a poor person i am staying single here
and working too ! whole day I am on my job i will come in the night n sleep only!!

you can come to my place n ask from any1
n check also !
how can it be possible u have made bill of Rs 17, 201 rs

Please adjust upload the correct bill asap.
take this complaint on serious note otherwise be ready for face the music!

u think people are fool ! u will send bill like for a single resident person >>
I will not pay till the time you will not send me d correct bill

i want you to take a serious action on immediate effect !!

Sincerely Regards
Ritu Gandhi
[protected]

The bimonthly consumption has been billed for single month in Sep'15, thereby converting the Slab rate to max 6.75 INR/Unit, which is completely disgusting. Hence, the billing amount reached to hoping, 9000 INR, which is not at all justified. This needs an urgent solution so that exact billing amount can be paid. Your help is solicited.

From last six months we are facing a very critical problem regarding power availability, that every day power not available for 15 to 18 hrs due line fault in particular village -Marroli, teh-Hodal, Palwal . Another problem we are facing that if power available for some time the electricity will remain in very lower range. we done many many complaint to customer care but no action taken seriously...

From last 2 months we are facing the breakdown problem we have suffered a breakdown of even 15 hours even in a fine weather there is no electricity costumer care people have me the number of line man but after checking the number on truecaller the guys says wrong num we are fed up with dis please do sum thing..- new palam vihar phase 2 near st soldiers school residence