Dakshin Haryana Bijli Vitran Nigam Complaints & Reviews

This is observed that from last 17 days, there is extreme electricity cut in Sushant Lok Phase 1, Sec 43, Gurgaon, in a day.(Approx 11-13 times in a day)

After reaching the team over the phone (Toll No.), You don't receive the call.

Request you to please look into this as this is hampering the work and daily life.

I am a resident of Sector 46, Gurugram. There has been regular voltage fluctuations everyday. As a result our electrical appliances are also suffering damage. This has become unbearable as we are unable to operate our air-conditioners at night. Adding to this is the frequent power cuts throughout the day. Please take necessary steps to resolve the issue.

I am a resident of gali no. 3 surya vihar phase 3 sector 91 sehatpur faridabad. We have been residing here for about an year but the electricity issues never seem to resolve. There is power cut for the entire day, and it's not about a day Or two. It's as frequent as everyday. Earlier, we used to call on toll free no. Of DHBVN but these days, even that no. Is not working. In a way, u can say they're avoiding consumers' call. What's the point of even getting an electricity connection, if you can't turn a fan on for entire day in such a severe warm weather.

HI Team,

I have sent the application for change of name for the meter bill online and also submitted the relevant document along with the fee of 275 Rs. But the application is rejected with the reason Other--INADEQUACY OF BUILDER.
Please noted this is not the new connection request it is the request for the change of name only.
Please do the needful and help solve my problem.
I am also attaching the screen shot for further details.

I made my payment against the bill, ([protected]) consumer name: Kailash Chand before due date (23/03/2022). But got no reflected in their system and showed my bill amount as pending. I made my payment through Airtel payment bank and it successfully transact and deducted the amount.
I raise my issue to both dhbvn and Airtel payment bank but got no response from them either.
So I request you to resolve this issue of mine and look into this matter. I attached the screenshot of payment transaction be

Dear Sir/Madam,
My account no.- [protected] and I received a bill on 15th Mar’22 with old reading of 6, 847 is showing additional this month while my old 3 bills were paid with the actual reading billed a per usage and all have paid in the same month as well.

And when I have discussed the excess ARREARS of Rs.- 32, 750.20/- with SDO, CA and other employees in Hassanpur (Palwal) Division then they said that there were annual reading captured which were not billed in past while I had questioned why you have taken reading for one year and if you will make slab of billing then there would be high rate of 6-7 rupees per unit for 60-70% reading which is unjustified.
I just brief what exactly was happened in past, we didn’t receive electricity bills for 6 months approx. And when we asked the reason then the employees said that their system was upgrading so either you will get some discount over the readings as one shot would be a high charge of the invoice and slab rate will be increased, so there might be excess burden to it.
So, if we would receive the bills on time and if it doesn’t get delayed then I am sure no such huge billing slab rate applied and we wouldn’t be bearing this bill today.

So, requesting your support to check and apply the correct slab and divide it against billing cycle so that some charges could be reduced and we could be able to pay the current bill.

Your kind cooperation would be highly appreciated.

Consumer
Shyam Singh
[protected]

We face problem after our meter got changed . We already paid for 55780 meter readings and we got another electricity bill generated for 62510 meter reading which should not be there. As we have not used any electricity from this meter.. That is because of our commercial floors are not opened and we have no tenants for them.. Please help us in this matter l. Why would a customer pay for not using a single reading? We are not capable of paying you the amount generated for extra 6000+ readings.. Kindly look into this matter and resolve the problem on priority basis.. If the case goes on we will be generating another bill to pay.. so do fast in this matter..

Dear Support Team,

I am resident of H. No. 2195, Ashok Garden, Gali No. 03, Ward No. 31, Near Rajendra Park, Gurgaon.
From more than one month 260-280 AC Volts are coming in our power supply.
I have raised this concern to local complaint no. [protected] and same informed to JE on mobile no. [protected] and sent the pics of our meter.

But till date no solution is provided by them.

Due to high voltage our electrical goods have been started burning.

You are requested to please do the need ful.

Thanks & Regards
Jitender Yadav
Mobile No. [protected]

महोदय,

नमस्कार, मेरा नाम अनीता पंवार है पता 1920 F, Sector 57, गुरुग्राम। मैंने बिजली कनेक्शन के लिए आवेदन किया था आवेदन नंबर - G[protected] है। मुझे मेरे फ़ोन में मैसेज द्वारा प्राप्त हुआ दिनांक 31.12.2021 कि आपके आवेदन नंबर - G[protected]नया बिजली का कनेक्शन) स्वीकार कर लिया गया है। आपके विभाग द्वारा अब तक कोइ भी बिजली का मीटर लगाने नहीं आया है आपसे निवेदन है कि जल्द से जल्द मीटर लगवाने कि कार्यवाही कि जाए।

Regards
Anita Panwar
1920 F, Sector 57, Gurugram
[protected]

Raised an online request for Change of name in Electrical Meter. Got rejected even after submission of All required documents as per website. Now awaiting refund for more than 4 months.

Dear sir/madam
i applied for a new connection but my connection canceled by dhbvn. So i request you pls refund my application fee. 2950 rs

Application details
Application no G[protected]
Transaction no 1813696

Box ke andar jipe meter lataka rehta ha .jo meter ke peche lagi hoti ha.wo tuut gayi ha.bahar meter laga hone ke karan kisne tod de ne pata laga.jiske karan meter latak gaya hai

Humare ghar ka bill wrong reading ki vajah se 8000 aaya... Humne 2 mahine se complain ki but koi action nahi liya gya.. Aaj aa gye ki meter kaat denge bill nahi bhara.. Pehle aap apne employes ko reading lena sikhaye ya pade likhe logo ko appoint kare reading ke liye... Humare paise refund kare... Fraud kar rakha hai . . Worst electricity board

Mere ghar ke age light ka pole hai. Jise karib 1 meter ki duri par main line Puri tarah se jali hui hai jiske karan mere ghar me current ata hai.maine kafi baar line man ko bula kar kaha hai ise theek kar do .par wo ye keh kar taal dete hai ye apka personal kaam hai isme hamara koi matter nahi ...mai chahta hu ise jali main line ki wire ko puri tarah se theek kiya jaye .agar koi hadsa hota hai to kon jimmedar hoga uska. Kisi parkar hadsa hone se pehle is jali hui line ko theek kiya jaye .jise kisi parkar ka nukshan hone se phele is par uchit karvai ki jaye...

Wrong reading.. Last time i complaint about wrong reading.. But no one taken the action.. Please correct our reading n bill.. My last complaint no. Was [protected]

Hi,

The meter reading taken by the person was wrong due to which the bill generated for my flat electricity is too much. Visited the office to get it resolved multiple times but no one is doing anything but asking us to come on this this date, in short trying to make fool. Pleas look into this matter on priority as due to that wrong generated bill according to wrong reading taken by the person, further bills are not getting generated and if generated will definitely be the wrong one.
Electricity account number:- 909xxxxxxx

Dear sir/mam,
it is to tell you that i applied for a reduction of load through meter change but they cancelled the appliaction .However, they didn't refund the fee of rs 565/-
It is a request to kindly look into the matter.
Applicant name: PUSHPA
application no.- F[protected]
FEE deposit- rs 565/-
payment reciept no.- 1766367

I paid my electricity bill using Google Pay UPI.
Amount got deducted from my bank account and received in DHBVN account successfully but it is not reflected in my DHBVN account and my bill is still showing as pending.
When I inquired in DHBVN they said they don’t have any record of payment and asked me to contact my Bank.
When I inquired with my bank they said transaction was completed and provided me with bank reference number and DHBVN account details where money was deposited.

When I asked DHBVN they said to deposit the bill again and shared some complaint details.
I don’t know what to do anymore.
Could someone please help me

Dear sir, This has reference to the subject matter I want tell you that I did this transaction for apply new dhbvn connection but now connection has cancelled by the department but I did not refund my transact amount back into csc wallet and now customer is taking this amount back to me. This is a very big problem for me please see the matter carefully and resolve it at the earliest.

Txn no. [protected]

Dear Sir,

This is to inform you that we have got the bill and it says sundry charges of rs 84718 has been added for the period of oct 2022 to dec 2022. we have been paying the bill regularly not sure why this sudden change. we are a middle class family and dont have this much amount with us. need your help