Dakshin Haryana Bijli Vitran Nigam Complaints & Reviews

i ve been sent a bill of Rs 4377 for my shop whereas actual reading is hardly 30 units for the last two months as this place is often closed.my k no is [protected]. kindly tell me where to complaint as i complained on dhbvn site but nothing is happening for the march 2011 bill my fone no [protected]
sandeep goyal

Ref No. My Consumer A/c No. 0G21-AB15-1787 and ‘K’ No. [protected]
Dear Sir,
I have been complaining since Dec-10 regarding a wrong billing i.e. Sundry charge of Rs 2041/- in my bill No. 00275 dated 26/12/2010 for Rs 3266/- (inclusive of sundry charges).
On complaining at that time, you advised me to pay above mentioned entire Bill & in next bill the same amount of Rs 2041/- will be adjusted. I paid the bill through HDFC Bank cheque No. 90204 for Rs 3366/- . The same cheque was debited from my account on 12/01/2011. The proof/ evidence is enclosed herewith for your perusal.
When I recd my next bill No. 13790841, dated 25/02/11 for Rs. 2743/-, I found that the adjustment was not done by you.

Pl look into it & provide me the reimbursement of Rs 2041/- which I paid in Jan-11.

Thanking you,
Yours faithfully,

(Smt.) Seema Nigam
S-35/20, DLF City, Phase-3, Opposite Shiva Mandir, Gurgaon-122002 (Haryana)
Mobile No. [protected]
Phone:[protected]

Sir,

I had filed a complaint in the DHBVN regarding the checking and replacement of electricity meter installed on the name of - Indu Mehra , K.No. [protected], DLF Phase 2 Gurgaon. Some men came and fixed it. But after a month the problem reverted.

This meter is running way too fast considering I have no heavy electrical equipments installed in my house.To verify the erratic reading I started keeping a check and got shocked to see that meter counted 1 unit in just 1hr for one 12 watt CFL bulb.

Would request you to look into the matter and help me to resolve it.

Date: 15th March 2011

02.03.2011
The Sub-Divisional Officer
F-13, Mathura Road

Ref.: Account No.DP 17- 4242
Sub.: No Meter Reading/ Excess Billing

Sir,

I am Kishan Singh S/O Sh Dhan Singh, residing at H.No.11, Sarpanch Colony, Palla, Faridabad. Actually my bill of march 2011 month is Rs.1686 and my previous bill is Rs.504. Also My Current Meter Reading is 3401 and Last Meter Reading is 3222 so actually my total Reading for this bill is 179 which is too less on behalf for this huge amt. Rs.1686. So kindly try to find out the correct conclusion. Even they did not came to check the reading of my meter. My details are given below for this bill : -
Account No. DP17 - 4242
Bill No. 13717189
Div : Old Faridabad
Sub Div : F 13 / Mathura Road
K.No. [protected]
My contact no. is [protected]

Dear Sir/ madam,
I am Pitamber from Village- Chandhat, Palwal, Haryana.
I have been deposit security fee in July 2009 and another amount for pole etc have depopsited in Dec 2009 for a new connection to agriculture at DHBVN Palwal. Many times I goes to DHBVN Palwal Office for enquiry about the connection but there is no response. Now in Jan 2011 DHBVN alloted some Agriculture connections. I goes to ask about the connection in Palwal office but Authority say's DHBVN has been offered a tendor in January 2011 but list of new connections is not available.
So Sir I am very confused what to do now. Pls tell me about my connection.
I shall be very thnkful to you for this.

With Regards,

Pitamber
Mob- [protected], [protected]
Email - [protected]@yahoo.com

Dear Sir/Ma'am,

After getting frustrated with the attitude of the DHBVN Dakshin Haryana Bijli Vitran Nigam complaint office, employees stationed at Faridabad Sector-7 division, I'm forced to seek help from this forum. I'm a senior citizen retired from Government company, facing trouble with DHBVN regarding harassment against my electricity bills.

I was not in my house for 4-5 months and thus DHBVN had been sending electricity bills on flat rate and after coming back when I raised this issue with the concerned department they advised me to relocate the main meter on the Electricity poll outside the house and confirmed to adjust the access amount paid against the bills upon relocation of the meter. And when I arranged wire and required items to relocate the meter outside my house than they told me to get the new electricity meter because I refused them to pay any kind of labor as I believe it is DHBVN's duty to arrange the installation.
When I asked them that why they can not install the present electricity meter outside, they informed me that it does not contain seal from DHBVN department, although it was approved and installed by Haryana Vidyut Prasaran Nigam on 22/4/2002 wide receipt No. 7503.

I've come to this forum with a belief to get justice as I don't wish to promote corruption.
Kindly provide me with the solution to my problem.

Regards
Jagat Ram Bijalwan
2210/Sector-8
Faridabad-121006
Harayana
CEll : [protected]

To,

CEO /SDO
Dakshin Haryana Bijli Vitran Nigam Ltd (a govt. of Haryana undertaking)
Sec-18 below water tank , gurgoan haryana

Sir,
Please find attached my latest paid bill and Performa for other/misc. complaint
Details [protected]Jan-2011 14:01 1904.00 BillDesk Payment - CIT
Details [protected]Nov-2010 17:11 699.00 BillDesk Payment - CIT

I have house in Sec-21, plot number 965 which is vacant, i am currently not using any electricity , still i am being billed by
Dakshin Haryana Bijli Vitran Nigam Ltd(DHBVNL) for rupees 1904/- , i have made payment by ICICI bank cheque number 456214, dated 2 jan 2011
I want to request connection load to to brought down from 3.503.50 to 2.002.00, i have a single phase meter , i only have 1 room on this plot , since i am not using any electricity
please stop billing me this extensive amount for vacant home with no electricity usage, i have always made payment on time online in past, please help me in solving this issue, if i am being billed for a faulty meter please let me know what is the fault and kindly get it replaced if required. also if you have any doubt please call me on my cell number [protected], also MMC (minimum monthly cost) on my bill is Rupees 640 which is very high get it reduced to minimum low possible, if you can suspend my connection since we
are not living ther please suggest what is the procedure for that , i was earlier thinking that there is a electricity theft taking place in my absence but since my visit to your sec-18 office on 7 jan 2010 your cleark told me this is the monthly bill without any usage, please train your staff in better manner, also check your online webpayment website does not work properly. please give me a waiver my my bill's as i am not living in my house and i am not using your electricity. please for god sake help me out i work in sec-18 gurgoan and i am planning to shift soon to my home , it would be very kind of you to help me with this issue, please get my meter changed free of cost, i will be oblidged.
also i want to update my name on the bill as my father Late UN Mishra has expired 0n 3 oct 2010, please update name on the bill to Santosh Raman Mishra
Please find attached electricity bill for oct 2010.

previous month payment.

Consumer Bill Payment Details Run Date 06-Jan-2011

Consumer Name UDAI NARAIN S/O G.P. Service No. [protected]
Account No.PH03/ 0387 Address : MISHRA P NO 965 SEC-,21,

Sno Receipt Number Payment Date Payment Mode Payment Amount ChequeNo ChequeDate Status Outstanding Amount
1 2584760 [protected] Cash 1249
2 2685564 [protected] Cash 1093
3 2737590 [protected] Cash 794
4 5312615 [protected] Cash 1131 0
5 5631651 [protected] Cash 908 0
6 6974219 [protected] Cash 1721 0
7 7875891 [protected] Cash 1513 0
8 8630999 [protected] Cash 1429 0
9 9812978 [protected] Cash 1101 0
10 10158463 [protected] Online Payment 699 0.05

Thanks
Santosh Raman Mishra
Ph [protected]
Duplicate Bill


DAKSHIN HARYANA BIJLI VITRAN NIGAM
(A Govt. of Haryana Undertaking)

Website: www.dhbvn.com

Name: UDAI NARAIN S/O G.P. Cycle/ Group: B/KD Amount (Rs.): 1904.00


Address: MISHRA P NO 965 SEC- Due Date by Cash : 12/01/2011
Bill No.: 13170290
Due Date by Cheque : 12/01/2011
Circle: Gurgaon Circle-2100 Account No. : PH03-0387 Issue Date: 28/12/2010 Surcharge: 56.00
Division: Gurgaon Sub-Urban-2120 Old Acc. No.: KD-1186
Office Name: G24/Sector-18 K. No.: [protected] Bill Month: October/2010 Amount Payable after due date: 1960.00
Sub-Div. Tel. No.:

Meter Status Code Bill Basis MDI Meter Reading Date Meter Reading Period Units Consumed M. F. Billed Units
New Old New Old
F-O A 0.00 28/12/2010 27/10/2010 0.0000 0.[protected].0000 1.0000 480.0000

Arrear Details (Rs.) Slab Calculation Connection Details
Upto 31.03.2007 After 31.03.2007 Total Units Rates Amount (Rs.)
SOP 0.00 80.0000 2.63 210.4000 Tariff Type DS
E. Duty 0.05 Conn. Load 3.50/3.50
M. Tax 0.00 400.0000 3.75 1500.0000 Meter Type
F.S.A. Meter Make
Surcharge 0.00 0.0000 4.55 0.0000 Meter Sr. No. 99999
Others MMC (Rs.) 640.00
Total 0.05 0.0000 0.0000 Cons. Security (Rs.) 0.00
Meter Security (Rs.)

Bill Details (Rs.) Previous Consumption Pattern Last Payment Status
Solar Rebate 0.00 Bill Month Units Status
0.0000
Energy Charges (SOP) 1710.40 8/2010 192 F Amount 699.00
Electricity Duty (ED) 48.00
6/2010 66 F
Municipal Tax (M. Tax.) 0.00 Receipt No. WEB/0
4/2010 50 F
Fuel Surcharge Adjustment (FSA) 128.00
Meter/Line Service/Capacitor (Rentals) 18.00 2/2010 84 F Receipt Date 05/11/2010
MDI + Capacitor Penalty 0.00
12/2009 144 F
Current Cycle Charges 1904.40 Mode of Payment Online Payment
10/2009 236 F
Arrears 0.05
Sundry Charges/Allowances 0.00/0.00 Payment of Previous Bill not paid. Supply shall be Disconnected without notice in case this bill is not paid.
Average Adjustment 0.00
Total Charges Payable by Due Date 1904.00

BSK Tel. No. :- [protected],[protected], - - (Toll Free)

> > > > > > CUT FROM HERE < < < < <



DAKSHIN HARYANA BIJLI VITRAN NIGAM ELECTRICITY BILL
(A Govt. of Haryana Undertaking) (Receipt Stub)

CCR Book No. Page No. Item No. Office Name Account No. Bill No. Cycle/Group
G24/Sector-18 PH[protected] B/KD

Amount Received in Figures SOP FSA ED M. Tax
(In Words) 1710.40 128.00 48.05 0.00

Chq/DD No.: Dated: Cash Due Date 12/01/2011
Bank/Branch: Total Amount payable by Due Date (Rs.) 1904.00
Date: Surcharge payable after Due Date (Rs.) 56.00
Amount: (Signature of Cashier) Total Amount payable after Due Date (Rs.) 1960.00




Thanking you,

Santosh Raman Mishra s/o Udai Narain Mishra
Sector -21, Plot number 965,
Near HUDA Sec-21 Market,

I am a consumer of Electricity of DHBVN from Gurgaon Sub-Division, on Dec-2009. when I tried to note the reading of consumption, had come to know that meter is not working in meter reading.
Being a responsible citizen, immediately I submitted the request to related office ( SDO Sector -14) as acknowledgement of meter status, But none activities has been made by department, and billing have raised by department as avarage, and honelsly I was paying the amount according bill
But on 17 Dec 2010 department has raised the bill for 3 times, When I visit to SDO office and asked regarding this, they told to change the meter yourself on your expendeture, It was not there a single persons that this is the responsibilty of department,
At last I purchased meter, but JE was not there, so I rushed to pick the JE, when JE meet me he send a contractrual person to check the meter, after all when he checked the meter, i rushed to JE again for signatory ,
There was not a persons to disclose the procedure, I rushed to meter submiting centre but due to recipt of Lab testing charges, he denied to submit the meter, then I rushed to deposit to amount for said charges, and rushed again to submit the meter, he denied again without MCO no, when I rushed to MCO no, there was luch time, after lunch when the clerks came back, and I request to MCO, after 30 minutes I get MCO no, and when I rushed to Centre to submit the meter the office was locked, and came to know that he have gone,
next day I took the leave from my company again, and visited to centre where meter being submitted, there was office was locked, after waisting one and half hour the officer came, I submitted the meter and try to receipt he denied to sign and told after 7 days the meter will be replaced by department
but now 10 days has been gone not any employees has been visited at my house to replaced the meter. my meter status is below

Dakshin Haryana Bijli Vitaran Nigam Ltd
Meter No. CD 2645 Account No. AV02/0957
Name Raj Singh S/O Sh Dharam Singh
Applied for New Meter
Receipt No [protected] Date 21/12/10
MCO No. 80641/10-11 Date 21/12/10
Meter S.No 643950 Make GENUS
Submited to DHBVPN Centre (Mr. Suresh) Date 22/12/10

In this regards I am very nervous that if department will be charged me in next month 6 times to pay in bill,

sir, my eletricity meter with a/c no. QD-3843-A named from veena kalra has to be burnt last week.this was the 3-phase meter & after my 3-4 complaints in respective manner now it is working on a single phase which too risky for us.also i have done the complete procedural work & given to the area J.E but he couldn't take seriously action about it also fake me to its changing procedure.and the visited persons expected some amount from my side to showing thier interest in this favour.so please chek out this case as soon as possible to avoid any kind of mishappening.

Dear Sir/Madam,

I AM RESIDENT OF SECTOR 11/D FARIDABAD. THERE IS NO ELECTRICITY IN MY HOUSE SINCE 6 SEPT., 9AM.
COMPLAINTS TO CUSTOMER HELP LINE HAVE NOT YIELDED ANY RESULT SINCE 6/9/10. J.E. AND LINE-MAN TOO COULD NOT HELP. ALL WHAT LINE MAN WHO CAME TO ATTEND MY COMPLAINT on 8th September afternoon WAS THAT HE WANTED MY AILING FATHER (ABOVE 70 YEARS) TO ARRANGE FOR HIGH RISE LADDER IN 2 MINUTES. MY FATHER AT THIS AGE - HOW CAN HE ARRANGE FOR LADDER WHEN NO SUCH FACILITIES EXIST IN SECTOR 11/D MARKET EVEN.

THE POWER CONNECTION IS IN my Father's NAME - R.K. GANDHI (R/O - 322 A, (A-1) GROUND FLOOR, SECTOR - 11 / D, FARIDABAD

Thanks & Regards

Vijay Gandhi
[protected]
Faridabad

TO,
S.D.O. CCC
Kadipur,
Gurgaon,
Haryana,

Sub: Incorrect Billing. (Meter Not Working Properly - showing sudden jumps)
Meter No. Md3-339
K.R 16 -1328
O.G.I 4KR 161328

Ref no: 1

Sir,

I would like to draw your attention towards incorrect electricity bill. The meter bill for last two months (18,314) is approximately 3 times the normal

billing. When we checked it, the meter was not working. It was not working, in last 1 day it has shown sudden jump by 2500 units.
I have submitted my application in the dhbvn, but nothing has happend.
I would like to request you that Please look into this matter as this meter is reading jumping suddenly, so the chances is it might jump again.


Would request to kindly investigate into the matter and do the needful.


Thanking you, Dated: 21st Aug 2010
You’re faithfully,

Radhey Shyam Sapra
520/23,
Laxmi garden Gurgaon
Mob:[protected]

Dear Sir,

This is to bring to your kind consideration that i am a resident of Sidhrawali (Dhani) which gets power distribution from Bhora Kala Substation District Gurgaon.
We the residents of Sidhrawali (Dhani) gets power supply for only 1 hour a day that too in slots of 15 minutes leading to main folds problem to the residents.

Moreover there are concerns regarding billing also & when we approach local DHBVN officials they are left with no reply.
So I am forwarding you my request to deal the matter on high priority so as to avoid inconvenience to local villagers.

Regards,
Devender Yadav
[protected]

sir,

hum gram vasi Dhaulpalia teh. Ellenabad , Distt. Sirsa {haryana} ke nivasi hai. aur btana chahte hai ki hamare village me 33 k.v. sub-station lagaya gya hai. jisme hamen doubt hai ki contrector ne lakhon ka ghotala kiya hai. aur jo vcv ya machine lagayee gayee hai vo sari kharab rahti hai.

so please help us.

we are not expert in english. so any details please contect us.

[protected]@gmail.com

+91 [protected]
+91 [protected]

1.My Energy meter is ok but electricity bill given on average basis from last eight months .I was also requested to subdivisional officer for checking of Energy meter for producing electricity bill on actual basis at the time of previous bill due date but there is no any action taken to till date
2. My name & My Fathers name display wrong on my electricity bill . I was also requested two years ago for correct of my name and my fathers name but there is no any action taken by DHVBN to till date.

DHARMENDRA CHOUDHARY
S/o SHRI BALDEO CHOUDHARY
A./C EE12 1272
House No.-622
Sector-55
Faridabad
Date 10.8.2010

I am a resident of Sector-52, Gurgaon. My meter is showing a reading of +20,000 at 27 July 2010 from last reading of 4604 at 28 May 2010. My average month consumption is 383 unit and six month consumption is 795 unit (as per Consumer Bill details). From September 2009 to May 2010 my reading totaled 4604 but in just 2 months it has been shooted to +20,000 (amount: ~Rs. 70,000). Please advice

26.07.2010
The Sub-Divisional Officer
F-37, CITY-II, Ballabhgarh

Ref.: Account No.PP16-3089
Sub.: No Meter Reading/ Excess Billing

Sir,

Bill for the month of May,201 for Rs.737.00 and bill for the month of July,2010 for Rs.724.00 raised without Meter Reading and excessive in terms of Monthly Minimum Charges.

In both the Bills Meter Reading (New) shown 0 while the Meter has been running and present Reading is 92.9.

Both the bills raised on basis of Monthly Minimum Charges i.e. 100 units per month instead of Rs.100.00 per month and hence the Bills are highly excessive.

While making payment of Bill for the month of May,2010, assurance given by your office that the excess amount of this bill will be adjusted in next bill but I am sorry to say the next Bill i.e. Bill for July,2010 again raised on the same basis and without Meter reading.

May I request you to please arrange to correct the bill and also adjust excess paid in earlier bill.

Thanking you,

Yours Truly

Sushila Jain

27.07.2010
The Sub-Divisional Officer
F-37, CITY-II, Ballabhgarh

Ref.: Account No.PP16-3089
Sub.: No Meter Reading/ Excess Billing

Sir,

Your office refused to accept my Complaint dated 26.07.2010, copy is enclosed. However, Meter Reader did accept that reading has not been taking since two billing cycles.

Further, my request, to take meter reading now and get both bills (May,2010 and July,2010) corrected, not accepted. It is advised to me that come after 20 days with then reading.

It is further adivsed to me that do not pay present bill (July,2010) and accordingly I am not paying the same. Although, on oral assurance given by your office one excess/ wrong bill (May,2010) has already been paid by me.

In the circumstances, I will not be held responsible for non-payment of the bill and for consequences if any in this regard the Meter Reader will be answerable/ responsible.

Thanking you,

Yours Truly

Sushila Jain
Encl. : as above

Dear Sir,


Sir, i am live in Barwala (Hisar). Sir, My electric main wire are not permanently attach at poll o[censored]sed for electricity & the wire attach my neighbour's roof. So, i wire are extra used & i face always falkchuwing problem. i want to permanently joint my electricity. Detail are mention above.

Thank you.


With regards
Kartik Aggarwal
S/o Late Sh Pramod Kumar Goyal

Raj Kumar Goyal Bhawan
#69, Ward No.4, Kapoori Wali Gali,
Mahajan Mohalla, Near Goyal Dharamshala,
BARWALA (HISAR) 125121

Mob-[protected]

Dear Sir
Through this consumer complaint portal, I want to bring to your kind notice regarding the biasness in power failure in our locality and attrocities and rudeness of employees of electricity board.
Due to power load in our sector, multiple number of transformers are there in our sector. SInce last 3 days, the electricity board employee cut - off the fuse of transformer which is feeding electricity in our street. There is power cut for whole off night.
Interestingly the cut by the employee is completely biased. When we asked concerned JE, he in a rude manner talked to us and did not give us satisfying answer. When we talked with line man, he told that they are not cutting their power supply, since those people are having political background and make "halla' .
When we further insisted than they had switched on the power supply by installing fuse. But after half an hour when people had gone to bed, they further cut out the strip of fuse wire in transformer.

All this thing happened around 1'O clock in midnight, and when we called the complaint department of electricity board, one person named "Natthu Ram" picked up the phone and when we enquired about what happened and wether they are going to provide power than his wordings were as : "Teri akele ki thodi gayi hui, jaa so ja, nahi aayegi".

This really was shocking and I asked him about his name. And he told "Nathu ram hai, kya kar lega"

So I am completely shocked by the rudeness of a government employee.

I hereby request you to kindly look into the matter and do the needful. Better option is that if government cannot control their employees, than why don't they privatized the service. It will be better for both government and DHBVNL consumers.

Not pride to be DHBVNL consumer
Saurabh Sharma
Sector-10/A, gurgaon

Dear sir/madam

Please refer to my earlier mail which was sent today only regarding the subject. Please note that our connection application no. with DHBVN was 22112755 and the receipt no. for the same is [protected]. This is for your reference and records.

we await your advice on the same.

Regards

Gautam Sardana.

Reminder

Please refer to my earlier complaint.

Due to wrong entry of meter reading by DHBVN person (A/c No. LL11/0149 K No. [protected]), I had to make an excess payment of approxi. Rs. 1500/-. In Jan. 10 cycle, the reading was shown as 19796 (due to typing error) instead of 20122 and a bill for only 29 units was raised against 355 units actually consumed. In March 10 cycle, consumption of 864 units was shown against actual usage of 538 units. Thus, I had to make payment of Rs. 4701/- (Rs. 970/- for 1st bill PLUS Rs. 3731/- for the 2nd bill) whereas I should have been billed for approx. Rs. 3200/- (Rs. 1250 for 355 units (1st bill) and Rs. 1950/- for 538 units (2nd bill) = 3200/-) thereby excess payment of approxi. Rs. 1500/-. It is requested to kindly refund / adjust the excess payment of Rs. 1500/-.

Thanx

M.D. Sharma, 503, Urja Vihar Society, Sec. 45, Faridabad.