Dakshin Haryana Bijli Vitran Nigam — complaint not resolving

Address:

Gurgaon, Haryana, 122002

One phase in sector 17c had low voltage today from 9 pm till 12am and i called on customer care and logged my complaints 9:21pm, 9:50pm10:50pm and apprx 1145pm.
But everytime they told me to resolve the company within 45 minutes but all in vain.

Even one time they connected me directly to lineman and he said he is coming within 5 minutes but nothing happened even after 2 hours.

Low voltage problem occurs daily no one is taking the pain to resolve the issue permanently even today i tried to call je and sdo ([protected]) but no one picked the phone.

Please resolve the problem permanently.