Dakshin Haryana Bijli Vitran Nigam — Very frequent power tripping in power supplied

Address:

Gurgaon, Haryana, 122505

We get supply from harsaru sub stn and it is a township with more than 850 flats. It is regretfully brought to your notice that -
1- supply trips almost 50-100 times every day.
2- my fridge has stopped working due to this frequent tripping.
3- je/ sdo donot pick up phones, neither your tollfree no.[protected] gets through.
4- once succeeded to lodge my complaint, yesterday night, the caller from your office just closed the complaint falsely saying it is resolved, without resolving it customers satisfaction.
5- why tripping so frequently should take place?

No body seems to look into the problem.

Pls resolve the issue, or i will have to go to consumer forum with costs and damages besides compensation for mental torture by dhbvn.

Thanks & regards