[Resolved]  Dani Fashions — No Delivery - No Response to Email - No answer to telephone Calls

Address:Surat, Gujarat

Placed an order and paid 09 September 2014 and was promised to receive my garment before Diwali (23 October 2014). I paid extra for stitching as well. To date (10 November 2014) I still have not heard from Dani Fashions. Numerous emails were sent and their telephone just rings. Shocking and very Unprofessional behaviour? How do I get my money back?
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Aug 14, 2020
Complaint marked as Resolved 
Dani Fashions customer support has been notified about the posted complaint.
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Comments

Respected Madam,

Hope you will be doing well, We are apologies for the inconvenience that you have face please accept our apology. Madam as the system is corrupted due to that we have lost 100 days data and due to that we have face this issue we have recovered that data so due to this we have not able to answer all the query on time, I think you are Mrs.Shalina Bux. We have ship your order from here and this is the tracking number 25818, It shipped through Bright courier and they shipped it through UPS we will update the forwarding number today evening. If you have any query or suggestion please feel free to discuss with us we will be happy to assist you.

Regards,
Dani Fashions
+91-[protected]
17 November 2014 - No tracking number received via email and no parcel received either. How are you going to compensate me for this loss?
Respected Mam,

Hope you will be doing well, we have already dispatch your order through Bright Parcel and Airway Bill Number is :- 25818 and you can track your shipment through this website :- http://www.brightparcel.com/bright/

Regards,
Dani Fashions

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    1/3803, Ground Floor, Moti Desai Ni Pole, Soni Faliya, Nr. Rupal Clinic, Surat, Gujarat, India - 395001
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