[Resolved]  Datawind Innovation Pvt> Ltd — TABLET SENT FOR WARRANTY REPAIR NEVER REURNED

Address:

Anand, Gujarat

I sent my UBISLATE 7CZ tablet which stopped working after 30 days of billing. The home screen was coming but touch was not working. I called company toll free number and they advised me to take it to the nearest service center. I approached ANAND, GUJARAT service center( M/s ELECON INFORMATICS LTD) but they could not resolve the problem and I again contacted company Datawind for Support. They advised me to send the same to their GURGAON based service center saying that the product would be repaired and returned in 15 days time. I sent the tablet to their Guragn center on July 19 2014. It is more than 2 months since i sent and so far I have not got it back. Whenever I call Comapny, they ask me to wait for another 10 days or seven days and so on . They do not even tell me the exact status of repairing and how much more time would they take to return me.