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Datawind Innovations Complaints & Reviews

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Updated: Mar 10, 2023

Complaints 941

Resolved

474

Unresolved

467

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Datawind Innovations reviews & complaints page 29

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Address: Dibrugarh, Assam

i had paid an amount of Rs4298 for akash tablet in the month of september 2012 through sbi cheque,but till that i did not receive the tablet till date.

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Datawind Innovations Customer Care

Jun 5, 2013

Verified Support

Dear sunita mech,

We are unable to contact to number which you have provided in complaint. Kindly share your alternative number so that we can take further action regarding your issue.

With Regards,
Datawind Innovations

Datawind Innovations Customer Care

Jun 15, 2013

Verified Support

Dear sunita mech,

We have already dispatched your device through DTDC courier.Your AWB no is X01808525
. For any queries, Kindly contact us on our customer care number[protected] and your matter will get resolved ASAP.

With Regards,
Datawind Innovations

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Address: Panipat, Haryana

dear sir
i am satanand mishra . i have booked ubislate 7c plus by online payment by the help of your executive Mr. Tarun (who called me and promised me and taken guarantee to deliver tab within 72 hours) in the faith of Mr
Tarun i booked the tab and now i have neither get any tab nor received any call. i have got a confirmation call for address but till now i have not got the tab so pls dispatch my tab as soon as possible. satanand mishra [protected] Order Number: PMCBDE4,
DATAWIND MEMBER HAS GIVEN ME WRONG COURIER AWB NO. ON 2nd april ACTUALLY THEY CONFUSING ME THAT MY TAB HAS BEEN DISPATCHED, BUT THIS AWB NO IS FIRST TIME GIVEN TO ME ON 20TH MARCH AND SECOND TIME ON 2ND APRIL ........ THIS IS ONLY ONLY TO MISGUIDE ME AND TO DIVERT ME

Aug 13, 2020

Complaint marked as Resolved

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Datawind Innovations Customer Care

May 15, 2013

Verified Support

Dear [protected]@rediffmail.com,

We have already dispatched your device through Blue Dart courier.Your AWB no is [protected]
.For any queries, Kindly drop us email on [protected]@datawind.com and your matter will get resolved ASAP.

With Regards,
Datawind Innovations

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i m booking the ubislate 7 + in 14 april 2012 and also pay the amounts through cheque on favour of DATAWIND. and company SEND me the aknoldgement mail to me that he received the payment against the order no PC0MEC23. and date of delivery is end of July. after july i m sending the mail again for delivery, the company reply your device delivered in august. again i repeat the mail for delivery he again reply your device send to you in september 2012. but he not sending the device. i m sending the another mail in september then after he reply in 18th september for upgradation of product. but still not send the product. after that he mailed me your device have been delivered via DTDC consignement no.AWB no. I00534095 on[protected] and again send the mail on 9.11.12 for your last AWB no. I00534095 is wrong kindly ignore it your new AWB no. I00386474 . after this i m contacting the dtdc courier with this new no they told your device return to DATAWIND. after that i m many time sending the mail for delivery to device but company not respond to me

Aug 9, 2021

Complaint marked as Resolved

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B

bhandare.rahul11

from Delhi, Delhi

Jan 2, 2013

Dear Sir,

I had been booked akash Tablet and Made Payment In 8th June 2012. Still I didn't get delivery of device. also I have made Lot of times communication with Datawind via Email. They are Failed to Deliver product.

I am Waiting for Device From One Year!!!!
If they are Unable to Deliver Product, Datawind Should Refund Money !!
Booking Details:
Booking ID - PMEEDBDEFBA4.
Cheque no. 245037 Rs.2999
IDBI Bank, Latur through Speed Post.

Here, I attached Details of Communication Receipt of Mail

On 11/22/12, Rahul Bhandare <bhandare.[protected]@gmail.com> wrote:
> Dear Sir,
>
> Still I waiting for delivery of Device. and for your Positive Reply. I have
> paid money In the month of July.
>
> Regards,
>
> Rahul
>
> On Fri, Nov 9, 2012 at 3:16 PM, Rahul Bhandare
> <bhandare.[protected]@gmail.com>wrote:
>
>> Dear Sir,
>>
>> PI provide Delivery Details and Device. Can You provide Delivery within
>> One's Weak?
>>
>> Regards,
>> Rahul Bhandare
>>
>> On Tue, Nov 6, 2012 at 9:17 AM, Rahul Bhandare
>> <bhandare.[protected]@gmail.com
>> > wrote:
>>
>>> Dear Sir,
>>>
>>>
>>> Still, I didn't get any Information about Delivery And Delivery of
>>> Device. How much Time will be required for Delivery?
>>>
>>>
>>> Regards,
>>>
>>> Rahul
>>>
>>> On Sat, Nov 3, 2012 at 5:44 PM, payment(M) <[protected]@datawind.com>
>>> wrote:
>>>
>>>> Dear Rahul,****
>>>>
>>>> ** **
>>>>
>>>> Your order is in process. We will provide you the AWB no. soon.****
>>>> Regards,****
>>>>
>>>> Datawind Support Team****
>>>>
>>>>[protected]****
>>>>
>>>> ** **
>>>>
>>>> ** **
>>>>
>>>> *From:* Rahul Bhandare [mailto:bhandare.[protected]@gmail.com]
>>>> *Sent:* 29 October 2012 09:44
>>>> *To:* payment; [protected]@datawind.com
>>>> *Subject:* Fwd: Ubislate7+ Pre-Booking Order Payment Status. And Device
>>>> Upgradation****
>>>>
>>>> ** **
>>>>
>>>> Dear Sir,
>>>>
>>>>
>>>> Still, I am Waiting for Delivery Details. Have You able to Give
>>>> Delivery to Consumer?
>>>> What's Going On From Last 1 month, I am Getting delivery with 72 Hours
>>>> Or Very Soon.
>>>>
>>>> Regards,
>>>>
>>>> Rahul****
>>>>
>>>>
>>>> On 10/23/12, Rahul Bhandare <bhandare.[protected]@gmail.com> wrote:
>>>> > Dear Sir,
>>>> >****
>>>>
>>>> > Provide Exact Date and Details of Delivery.****
>>>>
>>>> > I* will Receive delivery at DTDC courier Services at Karad, *
>>>> > *Dist.-Satara, Maharashtra.
>>>> > *
>>>> > *Regards,*
>>>> > **
>>>> > *Rahul****
>>>>
>>>> > *
>>>> > On Tue, Oct 23, 2012 at 2:15 AM, supportin(SD)
>>>> > <[protected]@datawind.com>wrote:
>>>> >****
>>>>
>>>> >> ** **
>>>> >>
>>>> >> ** **
>>>> >>
>>>> >> Dear Rahul,****
>>>> >>
>>>> >> ** **
>>>> >>
>>>> >> Very soon we will send you the delivery details.****
>>>> >>
>>>> >> ** ******
>>>>
>>>> >>
>>>> >> For more details on Ubislate7+/Ubislate7C, view the frequently
>>>> >> asked*
>>>> ***
>>>>
>>>> >> questions on http://www.ubislate.com/faqs/html********
>>>>
>>>> >>
>>>> >> ** **
>>>> >>
>>>> >> Regards,****
>>>> >>
>>>> >> Datawind Support Team****
>>>> >>
>>>> >>[protected]****
>>>> >>
>>>> >> ** **
>>>> >>****
>>>>
>>>> >> *From:* Rahul Bhandare [mailto:bhandare.[protected]@gmail.com]****
>>>>
>>>> >> *Sent:* Monday, October 08, 2012 10:18 AM
>>>> >> *To:* Supportin(SS)
>>>> >>
>>>> >> *Subject:* Re: Ubislate7+ Pre-Booking Order Payment Status. And
>>>> >> Device
>>>> >> Upgradation****
>>>> >> Dear Sir,
>>>> >>
>>>> >> Thank You Very Much, PI give delivery as Soon As Possible. If You
>>>> >> Have
>>>> >> Online Payment Option I will pay Remaining Rs. 500 before Delivery,
>>>> But
>>>> >> Try
>>>> >> to Delivery on Priority Basic.
>>>> >>
>>>> >> Thanks A Lot.
>>>> >>
>>>> >>
>>>> >> Regards,
>>>> >>
>>>> >> Rahul
>>>> >>
>>>> >> On Sat, Oct 6, 2012 at 3:07 PM, Supportin(SS)
>>>> >> <[protected]@datawind.com
>>>> >****
>>>>
>>>> >> wrote:****
>>>> >>
>>>> >> Dear Rahul,****
>>>> >>
>>>> >> ****
>>>> >>****
>>>>
>>>> >> Thank you for your confirmation. Your device will be dispatched
>>>> within 72****
>>>>
>>>> >> working hours.****
>>>> >>
>>>> >> For more details on Ubislate7+ , view the frequently asked questions
>>>> on****
>>>>
>>>> >> http://www.ubislate.com/faqs.html ****
>>>> >>
>>>> >> ****
>>>> >>
>>>> >> Regards,****
>>>> >>
>>>> >> Datawind Support Team ****
>>>> >>
>>>> >>[protected] ****
>>>> >>
>>>> >> ****
>>>> >>
>>>> >> *From:* Rahul Bhandare [mailto:bhandare.[protected]@gmail.com]
>>>> >> *Sent:* Monday, October 01, 2012 10:33 PM
>>>> >> *To:* payment(M)
>>>> >> *Subject:* Re: Ubislate7+ Pre-Booking Order Payment Status. And
>>>> >> Device
>>>> >> Upgradation****
>>>> >>
>>>> >> ****
>>>> >>
>>>> >> Dear Sir,****
>>>> >>
>>>> >> ****
>>>> >>
>>>> >> Still, Waiting for Your Confirmation and About Delivery.****
>>>> >>
>>>> >> Regards,****
>>>> >>
>>>> >> ****
>>>> >>
>>>> >> Rahul****
>>>> >>****
>>>>
>>>> >> On Mon, Sep 24, 2012 at 6:14 PM, Rahul Bhandare <****
>>>>
>>>> >> bhandare.[protected]@gmail.com> wrote:********
>>>>
>>>> >>
>>>> >> Dear Sir,
>>>> >>
>>>> >> As Per Your offer o[censored]pgraded version o[censored]biSlate.
>>>> >>
>>>> >> I would like to upgrade my Device to UbiSlate7Ci on the additional
>>>> >> cost of Rs 500 only
>>>> >> which will be payable at the time of home Delivery.
>>>> >>
>>>> >> So please consider this as my acceptance for confirmation of
>>>> >> upgraded
>>>> >> version.
>>>> >>
>>>> >> But home delivery of my UbiSlate7Ci must be within 72 Hours without
>>>> any
>>>> >> delay. I will pay Rs 500 cash on delivery at the address given
>>>> >> below.
>>>> >>
>>>> >> Address:- S/O- Bhandare Dilip Narsing,
Near Grampanchayat,
>>>> >> A/P- Pangaon, Tal- Renapur,
>>>> >> Dist.- Latur, Maharashtra.
>>>> >> Pin- 431522.
>>>> >>
>>>> >>
>>>> >>
>>>> >>
>>>> >> Thanks & Regards,
>>>> >> Rahul Bhandare
>>>> >> cell:-[protected] & [protected]
>>>> >>
>>>> >>
>>>> >> On 9/5/12, payment(M) <[protected]@datawind.com> wrote:
>>>> >> >
>>>> >> >
>>>> >> >
>>>> >> >
>>>> >> > Dear Rahul,

>>>> >> > Your order is in process, we will intimate you the dispatch
>>>> >> > details
>>>> >> before
>>>> >> > delivery.
>>>> >> >
>>>> >> >
>>>> >> >
>>>> >> > For more details on UbiSlate 7+/Ubislate7C view the Frequently
>>>> >> > Asked
>>>> >> > Questions on http://www.ubislate.com/faqs.html
>>>> >> >
>>>> >> >
>>>> >> >
>>>> >> > Regards,
>>>> >> >
>>>> >> > Datawind Support Team
>>>> >> >
>>>> >> >[protected]

>>>> >> >
>>>> >> > From: Rahul Bhandare [mailto:bhandare.[protected]@gmail.com]
>>>> >> > Sent: 04 September 2012 10:12
>>>> >> > To: payment(n)
>>>> >> > Subject: Re: Ubislate7+ Pre-Booking Order Payment Status.
>>>> >> >
>>>> >> >
>>>> >> >
>>>> >> > Dear Sir,
>>>> >> >
>>>> >> > Can You give Exact Date of Delivery?
>>>> >> >
>>>> >> > thank you
>>>> >> >
>>>> >> > Regards,
>>>> >> >
>>>> >> > Rahul
>>>> >> >
>>>> >> > On Fri, Aug 31, 2012 at 1:53 PM, payment(n) <[protected]@datawind.com>
>>>> >> wrote:

>>>> >> > Dear Rahul,
>>>> >> >
>>>> >> > We understand that the device deliveries got delayed due to
>>>> >> > certain
>>>> >> > unforeseen reasons. But Ubislate7+ has been launched and
>>>> >> > deliveries
>>>> >> > have
>>>> >> > been started as well. Your order is in process. you will surely
>>>> >> > get
>>>> >> > your
>>>> >> > delivery of device in September. Kindly bear with us for some more
>>>> >> > time.
>>>> >> >
>>>> >> > For more details on Ubislate 7+/7C ,view the frequently asked
>>>> questions
>>>> >> on****
>>>>
>>>> >> > http://www.Ubislate.com/faqs.html<http://www.ubislate.com/faqs.html><
>>>> http://www.ubislate.com/faqs.html>****
>>>>
>>>> >> >
>>>> >> > Regards,
>>>> >> >
>>>> >> > Datawind support team
>>>> >> >
>>>> >> >[protected]
>>>> >> >
>>>> >> >
>>>> >> >
>>>> >> > From: Rahul Bhandare [mailto:bhandare.[protected]@gmail.com]
>>>> >> > Sent: Thursday, August 30, 2012 1:04 PM
>>>> >> > To: [protected]@datawind.com
>>>> >> > Subject: Re: Ubislate7+ Pre-Booking Order Payment Status.
>>>> >> >
>>>> >> >
>>>> >> >
>>>> >> > Dear Sir,
>>>> >> >
>>>> >> >
>>>> >> >
>>>> >> > PI Give Delivery Status and Details of order.
>>>> >> >
>>>> >> >
>>>> >> >
>>>> >> > Regards,
>>>> >> >
>>>> >> > Rahul
>>>> >> >
>>>> >> > On Tue, Aug 7, 2012 at 9:28 AM, <[protected]@datawind.com> wrote:

>>>> >> >
>>>> >> > Dear Rahul,
>>>> >> >
>>>> >> >
>>>> >> >
>>>> >> > We sincerely apologize for the delay in the delivery of your order
>>>> .Due
>>>> >> to
>>>> >> > some unforeseen circumstances the deliveries have been delayed.
>>>> >> > Your
>>>> >> order
>>>> >> > is already in process, you will surely get your device in
>>>> >> > September.
>>>> >> >

>>>> >> >
>>>> >> > For more details on Ubislate7+/Ubislate7C view the frequently
>>>> >> > asked
>>>> >> > questions on
>>>> >> >
>>>> >> > http://www.ubislate.com/faqs.html
>>>> >> >
>>>> >> >
>>>> >> >
>>>> >> > Regards,
>>>> >> >
>>>> >> > Datawind Support Team
>>>> >> >
>>>> >> >[protected]

>>>> >> > From: Rahul Bhandare [mailto:bhandare.[protected]@gmail.com]
>>>> >> > Sent: Sunday, August 05, 2012 8:28 PM
>>>> >> > To: payment
>>>> >> >
>>>> >> >
>>>> >> > Subject: Fwd: Ubislate7+ Pre-Booking Order Payment Status.
>>>> >> >
>>>> >> >
>>>> >> >
>>>> >> > Dear Sir,
>>>> >> >
>>>> >> > When i will get Delivery o[censored]bislate7? Please give me approximate
>>>> date.
>>>> >> >
>>>> >> >
>>>> >> > thank you
>>>> >> >
>>>> >> > Regards,
>>>> >> >
>>>> >> > Rahul
>>>> >> >

>>>> >> > Dear Rahul,

>>>> >> > This is to acknowledge that we have received your Cheque/Demand
>>>> Draft
>>>> >> > number
>>>> >> > 245037 of Rs2,999 of IDBI BANK . Thank you for your payment.
>>>> >> > Your
>>>> >> order
>>>> >> > is in process, You will receive your UbiSlate 7+ in August.

>>>> >> > For more details on Ubislate7+ view the frequently asked questions
>>>> on
>>>> >> >
>>>> >> > http://www.ubislate.com/faqs.html
>>>> >> >
>>>> >> >
>>>> >> >
>>>> >> > Regards,
>>>> >> >
>>>> >> > Datawind Support Team
>>>> >> >
>>>> >> >[protected]
>>>> >> >
>>>> >> >
>>>> >> >
>>>> >> > From: Rahul Bhandare [mailto:bhandare.[protected]@gmail.com]
>>>> >> > Sent: Monday, June 25, 2012 8:55 PM
>>>> >> > To: [protected]@datawind.com
>>>> >> > Subject: Fwd: Ubislate7+ Pre-Booking Order Payment Status.
>>>> >> >

>>>> >> >
>>>> >> > Dear Sir,
>>>> >> >

>>>> >> > My booking ID is PMEEDBDEFBA4.
>>>> >> >
>>>> >> > I have Made Payment through Cheque on 8th June. Cheque no. 245037
>>>> IDBI
>>>> >> > Bank, Latur. through Speed Post.
>>>> >> >
>>>> >> >
>>>> >> >
>>>> >> > Money Has been Debited from Account, Still I doesn't get any
>>>> conforming
>>>> >> > mail
>>>> >> > related to payment and Delivery of Tablet. Please, give me Details
>>>> of
>>>> >> > Payment and Delivery
>>>> >> > Date approximately.
>>>> >> >
>>>> >> >
>>>> >> > Regards,
>>>> >> >
>>>> >> > Rahul Diliprao Bhandare,
>>>> >> > A/P- Pangaon, Tal- Renapur,
>>>> >> > Dist.- Latur Maharashtra.
>>>> >> > Pin.- 431522
>>>> >> > mob. [protected]
>>>> >> >

R

Ramakrishnan Subramaninan

from Delhi, Delhi

Jan 10, 2013

My order No.PM0AFFFA24AA. I have made payment through online on 24/11/2012. In the same way, i am also expecting delivery o[censored]bislate 7Ci. Till date, I have not received the consignment.

anybody please do the needful

Ramakrishnan S, Chennai

Datawind Innovations Customer Care

May 7, 2013

Verified Support

Dear bhandare.rahul11,

We have already dispatched your device through Blue Dart courier.Your AWB no is [protected] .For any queries, Kindly drop us email on [protected]@datawind.comand your matter will get resolved ASAP.

With Regards,
Datawind Innovations

Datawind Innovations Customer Care

Jun 8, 2013

Verified Support

Dear Rajesh Agarwal,

Kindly share your contact details and your matter will get resolved ASAP.

With Regards,
Datawind Innovations

Datawind Innovations Customer Care

Jul 6, 2013

Verified Support

Dear Rajesh Agarwal,

As you have not shared your contact details with us, we are closing your request.For any query in future kindly contact us on our customer support number[protected].

With Regards.
Datawind Innovations.

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Address: Delhi

Dear Sir:
I had made a payment of Rs 2999/- in february 2012 but have not received Ubislate till date. Despite repeated attempts to contact Datawind, I have not been able to contact them so far. My mobile number is [protected] and email Id is [protected]@jmi.ac.in.

If they do not contact me very soon, I am going to sue them for damages.

Hope somebody is listening.

M Sharif

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Address: Amritsar, Punjab

Dear Sir ,
I was book Akash tablate -2 last year. Behalf of that i received Ubislate 7 C+ latest version tablate of rupees 5000 Rs.
But after paying money Open the tablate found damage screen.This tablate will send back to customer care in amritsar after clearance of those technical team mamber for replacement.All requiered data is attached for your refearance. Kindly do inquiry to those person and ask to them for quick response, i was already pay full amount.

Regards
Rajendra Sinora

+2 photos

Aug 13, 2020

Complaint marked as Resolved

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Address: Amritsar, Punjab

Dear Sir/ Madam,

I had booked Aakash Tablet Booking ID: PMA45715EE9 in month of March 2012.

Paid advance payment of Rs. 2999.00 in May 2012 vide ICICI Bank Cheque No. 307480.

Confirmed for higher version in Sept.-Oct 2012.

Got call for address confirmation in third week od Dec. 2012 for aakash Tablet delivery.

But till date not received the aakash tablet. Please look into the matter and help me.

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P

PREMBANDHU07

from Gurgaon, Haryana

Mar 28, 2013

Datawind — about datawind not delivered tablet after take payment

DATAWIND NOT DELIVERED MY DEVICE AFTER TAKE PAYMENT
WHY CALL ME COMPANY I WANT TALK WITH COMPANY
PAYMENT MADE BY ONLINE 16/03/2013
BANSHI LAL SHARMA
BIKANER RAJASTHAN
[protected]

Datawind Innovations Customer Care

May 4, 2013

Verified Support

Dear Dsiingh,

Your query has been forwarded to concern department and you will receive your device soon . For any queries, Kindly drop us email on [protected]@datawind.com. and your matter will get resolved ASAP.

With Regards,
Datawind Innovations

Datawind Innovations Customer Care

Jul 25, 2013

Verified Support

Dear dsiingh,

We have already delivered your device..For any query in future, kindly contact us on our customer support number[protected].

With Regards,
Datawind Innovations.

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Address: Mumbai Suburban, Maharashtra

I had booked the UBI Slate 7 vide booking ID PMD0B7111E5A. I had sent a cheque of Rs 2,999/- to Datawing as per their email received. I did not received the piece. Hence I lodge a complaint thru this site. They called up afetr that and said that the product which I booked is not in production now and the highr version is available but I need to pay Rs 1,800/- in cash to the Courier. I received the product thru BLUEDART COURIER.

However the piece delivered to me is DEFECTIVE
The tablet is getting HANGED for any application

Please send me the replacement at the earliest

My Booking ID PMD0B7111E5A

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Dear Sir / Mam
I have booked on my tablet (ubslate7c+ with key board case) on 13/03/2013 & paid on same date 5299 rupees in there web site says with in 72 hours it will be delivered, on my booking id PM6EE0C89C4C
in that status forum still it says pending i sent so many mails, only 1or 2 mails they replayed me to says no service on your location share your alternate address , I gave my alternate address also there is no process, but previous address pin code matching there website they are making fools to the customers to making money i don't no this is govt company / fraud company please help me regarding this. when i going to call the customer care nos its Sayers always busy there is no proper contact details kindly do the needful

Thanks & Regards
Lakshmipathi
[protected]

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chinnuuuuu

from Bangalore, Karnataka

Apr 1, 2013

Datawind UBslate Akash Tablets — Not delivered yet

Dear Sir / Mam
I have booked on my tablet (ubslate7c+ with key board case) on 13/03/2013 & paid on same date 5299 rupees in there web site says with in 72 hours it will be delivered, on my booking id PM6EE0C89C4C
in that status forum still it says pending i sent so many mails, only 1or 2 mails they replayed me to says no service on your location share your alternate address , I gave my alternate address also there is no process, but previous address pin code matching there website they are making fools to the customers to making money i don't no this is govt company / fraud company please help me regarding this. when i going to call the customer care nos its Sayers always busy there is no proper contact details kindly do the needful.

Datawind Innovations Customer Care

May 15, 2013

Verified Support

Dear chinnuuuuu,

We have already dispatched your device through Fedex courier.Your AWB no is[protected]
.For any queries, Kindly drop us email on [protected]@datawind.com and your matter will get resolved ASAP.

With Regards,
Datawind Innovations

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Address: Gonda, Uttar Pradesh

Dear sir,

on 9th february i paid rs 4599 online by debit card for aaksh3 tab on
datawind company's website. They assured me to send the product in 3
working days but sir i don't received yet now. Please do something.
Details are given below

Order Number: PM3842B089EB
Order Received: Feb 9, 2013
Total Amount : INR (Indian Rupees) 4599.00
VISA Debit Card Issued in India Holder : Furqan Ali Khan
Billing Address : (As entered by the Customer)
Star Shoes Chowk Bazar, Muslim Awami Society, Rakabganj faizabad road
Gonda Uttar Pradesh
271001 India
Customer's Phone Number : [protected]

Aug 13, 2020

Complaint marked as Resolved

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Datawind Innovations Customer Care

May 15, 2013

Verified Support

Dear Shaanfurqan,

We have already dispatched your device through DTDC courier.Your AWB no is X02373065
.For any queries, Kindly drop us email on [protected]@datawind.com and your matter will get resolved ASAP.

With Regards,
Datawind Innovations

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Address: Andhra Pradesh

I wave booked ubslate from Datawind which is opened by kapil cabal when known in india as akaash tablet in the month of Jan -2012. After that I have paid the amount 2999 rs to datawind. Still date I have not receive dthe product. every time I have received mails go for upgraded version. I have agree to pay upgraded version . even though product not dispatched by company. to day also I have received mail go for another upgraded version. PMB3FF6567FA.

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N

nikhilvdhande

from Delhi, Delhi

Apr 22, 2013

to
the concerned authority,
I, Nikhil Dhande, had ordered Aakash 2 (ubislate 7c+) after receiving an email from datawind, in which they stated that the product is ready for delivery.
so I completed online order procedure and online payment on 9th march, 2013 by paying rs. 4799/-. but till date I haven't received the product.
since then i have been trying regularly to contact them by emails and phones but they are not at all bothered to respond. so i request you to help me by getting my product delivered to me as early as possible.

following are the details of my order:
Order Number: PM692043A6CF
Billing Address :
room no. 17, SATPUDA HOSTEL, GOVT. COLLEGE OF ENGG. KATHORA-NAKA, AMRAVATI.
AMRAVATI Maharashtra
444604 India
Phone Number : [protected]

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Address: Nagpur, Maharashtra

my name is yuvraj kuradkar.my mob.no.[protected]. and email. [protected]@gmail.com
i paid rs.2999/- dated on 4/4/2012.through demand draft no.805582.you are provide wrong awb no.[protected].i inquiry in bleu dart curier office.but this awb no.is wrong.i require refund is verry immediately.

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Y

yuvraj kuradkar

from Delhi, Delhi

Apr 2, 2013

datawind compony is not provide tab.i paid mony one year ago but not send tab of datawind compony.

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I have booked a Ubislate 7+ on website www.datawind.com by booking ID is "PM86F45C614". It was Booked on June 23, 2012.
I have sent to company (Datawind Innovations Pvt. Ltd., 8148, Jubilee Complex, Sultanwind Road, Amritsar – 143001) Full Advance Payment by a cheque (SBI) No. 370457 of amount Rs 2999 Dated[protected]
for Ubislate 7+.
I request Company that please send this Ubislate 7+ to my address As soon as possible.

Company had promised to deliver Ubislate 7+ in month of August.
But company had not sent the product till October.

Later company had offer an upgrade offer from Ubislate 7+ to Ubislate 7ci which will be shipped within 72 hours

So I accepted the offer.

But till date company had not shipped the product and beating about bush.
I have sent to company Full Advance Payment by a cheque(SBI) No.370457 of amount Rs 2999,Dated[protected] for Ubislate 7+

which was,according to offer, upgrade to the UbiSlate7Ci, the extra charge is only Rs.500, payable at time of delivery.

on Jan 3,2013 company told (on my mobile) me that your product is being sent to you by courier service and will reach to you within a week at Address Sh Amar Singh Beniwal Advocate,Ram Colony, Barnala Road, SIRSA-125055, Haryana.

But product has not reached yet.

I want to know when the product will be delivered to me? Please also inform me Address and Contact number of courier service with shipping detail if any, so that i can contact the courier company.

I think company has taken my money and making me fool by not delivering product.
Please help me.

Thanks

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B

bheemsingh1

from Delhi, Delhi

Dec 1, 2012

Company — Not hearing my complaint

Not fixed my complaint
http://www.econsumercomplaint.in/complaint-against-not-hearing-the-request-from-...⇄

R

Rajiv718

from Gurgaon, Haryana

Apr 2, 2013

I have booked a Ubislate 7+ on website www.datawind.com by booking ID is "PM86F45C614". It was Booked on June 23, 2012.
I have sent to company Full Advance Payment by a cheque(SBI) No.370457 of amount Rs 2999,Dated[protected] for Ubislate 7+

which was,according to offer, upgraded to the UbiSlate7Ci, and the extra charge is only Rs.500, payable at time of delivery.

on Jan 3,2013 company told (on my mobile) me that your product is being sent to you by courier service and will reach to you within a week at Address Sh Amar Singh Beniwal Advocate,Ram Colony, Barnala Road, SIRSA-125055, Haryana.

But product has not reached yet.

So I tried to contact to company many times but in vain.

After that day company is not hearing to me nor company had replied me. I want to know when the product will be delivered to me? Please help me. I think company is playing fraud with me and company has gotten my money by making me a fool.

So I request that my product should be delivered to me soon

Thanks

Datawind Innovations Customer Care

Jul 17, 2013

Verified Support

Dear Rajiv,

We have already delivered your device.For any query in future, kindly contact us on our customer support no[protected].

Regards,
Datawind innovations.

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Address: Andhra Pradesh

Hi Sir,

I am using DATAWIND UBISLATE 7C+ tab since 1 month. To day suddenly the tab is switchoff.
now i am in ONGOLE (Andhrapradesh, INDIA) & the service center not available.
When i switch on, the screen shows just datawind.

What can do? Please let me know how to solve that problem ASAP...

My details are: -- [protected]@yahoo.co.in

I am waiting for your reply...

Aug 13, 2020

Complaint marked as Resolved

View replies

K

Kumaran M

from Mumbai, Maharashtra

May 26, 2013

my datawind ubislate 7c plus is continuously rolling on. please give me the solution...

Kumaran.M

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Address: Punjab

Sir my booking I’d is pm2424E booked on 19 Dec. 2011 And send Cheque on 09/03/12 at IDBI bank cheque amt 2999. But still I am not get device now I want to cancel my order. And send my amount

View replies

Datawind Innovations Customer Care

May 4, 2013

Verified Support

Dear Satveer Rathore,

Your refund is under process you will receive your amount within a week. For any queries, Kindly drop us email on [protected]@datawind.com and your matter will get resolved ASAP.

With Regards,

Datawind Innovations

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Address: Pune, Maharashtra

online payment made for Akash3 to Datawind, amount debited from my Credit card a/c. no “online booking id” given, I try to contact on all the Number which is in web but no reply. and Several mail send to team ([protected]@datawind.com/[protected]@datawind.com/[protected]@datawind.com)stil...⇄ no reply yet.

after week SMS from Blue Dart saying that keep Rs 5199 ready in cash. Order No -PMA7501

Please help to get My Tab or my money refunded from Datawind

Disputed Amount: 4799/-

Payment Details:-
Bank :- CITI BANK Credit card
Mode:- Online
Order Date:- 20-Mar-13
Citi Bank Approval No 683138 (Transaction ID)

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V

vipul

from Mumbai, Maharashtra

Service — phone still not working payment made

Dear Sir,
We are Gobananas has a mobile series from reliance mobile in cug service from [protected] to 41 last month we have paid the mobile bill with respective amount as mentioned in bill but still our phone is not working.

pls do the needful,

Thanks & Regards,

GoBananas.
+[protected]

C

chintamani.jagtap

from Gurgaon, Haryana

Apr 3, 2013

at last I received my Tab but it's not working (i try to switched on/off) still blank screen...

A

ambatipraveen90

from Mumbai, Maharashtra

Apr 17, 2013

Hello team,
my booking id is: PME916E26D7E, ubi slate 7c+, i made payment on
[protected] .you said that i will receive in 72 hours . 3 weeks have
gone there is no response from u . I[censored] could not deliver the tablet
them you send of my money back. Is your or my money growing from
trees. If we work hard only we get money. I didn't get money from
cheating people like u . Send me my money or my tablet . Or send me
some tips how to get money easily like Ur fraud company are getting. Please reply to
me immediately.

Regards,
AMBATI PRAVEEN KUMAR
[protected]

A

ambatipraveen90

from Mumbai, Maharashtra

Apr 17, 2013

AAKASH TABLET IS ONE OF THE MOST FRAUD COMPANY I HAVE SEEN. THERE WILL BE NO REPLY FOR E-MAILS AND I[censored] CALL TO CUSTOMER CARE THERE WILL BE NO RESPONSE THE REPLY IS THIS ROUTE IS BUSY.I HAVE MADE PAYMENT OF RS 4799, FROM STATE BANK OF INDIA THROUGH ONLINE ON DATE[protected] AND TILL NOW MY TABLET IS NOT SHIPPED TILL N0W.SO PLEASE PEOPLE OF INDIA DON'T FALL IN TRAP OF DATAWIND LITERALLY THEY WILL CHEAT U AND U WILL GET IRRITATED. MY BOOKING ID PME916E26D7E.IF ANYBODY WANTS TO HELP ME PLEASE CALL ME TO MY NO [protected] OR EMAIL TO ME MY MAIL ID IS [protected]@gmail.com.SOME PLEASE HELP ME TO GET ME MY TABLET.

C

chintamani.jagtap

from Gurgaon, Haryana

May 27, 2013

I purchase online with the CITI BANK Credit card Akash tablet 3... 7c+ on Mar 13 almost 3 Months still I waiting for my Tablet, I am fed-up for doing follow-up every day with no proper reply or any details.

Please help me,

Details date are below:
Online Purchase On 20-Mar-13 with Order No. PM5F533 Rs. 4799/-
Faulty Tablet Received On 03-Apr-13 on Phone ([protected]) confirm to resend on 6 April 13 1:02 pm,
Re Send On 06-Apr-13 POD No-[protected] (Blue Dart)
Amritsar received On 08-Apr-13 sign copy of Courier.

C

chintamani.jagtap

from Gurgaon, Haryana

Jun 3, 2013

At last I received My Tab.

Datawind Innovations Customer Care

Jun 8, 2013

Verified Support

Dear chintamani.jagtap,

We have dispatched your device through Blue Dart courier.Your AWB no is [protected]
. For any queries, Kindly contact us on our customer care number[protected] and your matter will get resolved ASAP.

With Regards,
Datawind Innovations

P

priyankar22

from Agra, Uttar Pradesh

Jun 7, 2016

keyboard is not working properly

My keyboard is not working properly so I need the service centre phn no. And address in kolkata.

M

Mandla Balaiah

from Bengaluru, Karnataka

Jun 13, 2016

TOO MANY PATTERN LOCK

HELLO SIR MY PHONE DATAVIND UBISLAT 7CX I FORGOT MY PHONELOCK EMAIL USERNAME /PASSWORD INVALID PLS HELP EMI;[protected]

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Address: Thane, Maharashtra

I had paid Rs 4799 for akash 7c+ tab by netbanking on 16 feb
2013 but yet not get tab after 48 days from payment.
my order no PM309FE
I send complaints by email but not get replaiy to emails

View replies

Datawind Innovations Customer Care

May 4, 2013

Verified Support

Dear Dhanaji,

Your query has been forwarded to concern department and you will receive your device soon . For any queries, Kindly drop us email on [protected]@datawind.com. and your matter will get resolved ASAP.

With Regards,
Datawind Innovations

Datawind Innovations Customer Care

May 15, 2013

Verified Support

Dear Dhanaji,

We have already dispatched your device through Fedex courier.Your AWB no is[protected]
.For any queries, Kindly drop us email on [protected]@datawind.com and your matter will get resolved ASAP.

With Regards,
Datawind Innovations

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Address: Mumbai City, Maharashtra

I have received the UBI Slate from DATAWIND after great follow up after payning additional Rs 1800/- in CAsh to the blueDart Courier since the product delivered was advanced than the product which I had booked.

However the product delived is faulty and is getting hanged again and agaian It seems that the product has in built Hardware problem

Please arraneg to send me the replacement product at the earliest.

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Address: Mumbai Suburban, Maharashtra

Dear sir

I had upgraded my 2 nos o[censored]BISLATE 7+ (PM72DFF5518E & PMD3480A06EC) to UBISLATE 7C+ (PME2841D6C6F and PMED93489AC8) as per Datwind's upgradation offer on 9 th feb 2013 by paying (Rs 1700 +Rs 1700= Rs 3400) through credit card on 12th feb 2013.In their offer DATAWIND proposed me to pay (Rs 1500+ Rs 1500) Rs.3000 towards upgradation o[censored]BISLATE 7+ to UBISLATE 7C+.But at the time of online payment additional Rs. 400 have been taken by DATAWIND. Thereafter I sent many mails to DATAWIND mentioning online payment made by me on 12 Feb 2013 and sending delivery of goods.

On 1st March 2013 at 6.00 pm delivery boy ( Named Rajesh chalke , mobile no [protected]) from FEDEX courier come to deliver 2 nos. o[censored]BISLATE 7C+ sets. Initialy he asked me to pay Octroi amount I agreed for it and asked me to sign on electronic recieved device I did so. Then he
asked me to pay additional Rs 1800 +[protected] and Rs 376 + 376 (Rs 752/-)towards COD and Octroi respectively . But I had paid already online Rs 1700 + 1700 towards additional upgradation charges as per your offer on 9th Feb 2013. But I was ready to pay octroi charges but Delivery boy deny to give me delivery though, I showed all online documents which are attached to this email as proof of payment made.Even I talked to FEDEX office person on phone call regarding to delivery.After many reminders from me regarding to above matter, DATAWIND have not taken any step to resolve this matter.Therefore I may kindly request you to either resend goods with proper document (Cash bill and not a COD bill)or you may refund my paid amount Rs. 9400.00 to my Axis bank a/c no [protected], bandra East , Mumbai branch.
Thanking you

Yours faithfully

MAHENDRA BAJIRAO POL
HOD
DEPARTMENT OF LEATHER TECHNOLOGY
GOVERNMENT POLYTECHNIC,
BANDRA ,MUMBAI-400051
[protected]

+7 photos

Aug 13, 2020

Complaint marked as Resolved

View replies

Mahendra Bajirao Pol

from Pune, Maharashtra

Mar 30, 2013

At least go through documents attached

Either resend delivery of 2 nos. of ubislate 7c+ sets or refund amount Rs 9400 with interest. - Comment #1609015 - Image #0

Mahendra Bajirao Pol

from Pune, Maharashtra

Apr 4, 2013

it is very simple to resolve this matter but it seems DATAWIND has no willingness to resolve it, simple solution is that DATAWIND has to confirm the payment made by going through attachment and their records Then they covay to bombay FEDEX office to redeliver goods.

Mahendra Bajirao Pol

from Pune, Maharashtra

Apr 6, 2013

matter is simple to resolve, there is need of willingness from datawind

Datawind Innovations Customer Care

May 4, 2013

Verified Support

Dear Mahendra Bajirao Pol

Your query has been forwarded to concern department and your matter will get resolved ASAP. For any queries, Kindly drop us email on [protected]@gmail.com. and your matter will get resolved ASAP.

With Regards,

Datawind Innovations

Datawind Innovations Customer Care

Jul 5, 2013

Verified Support

Dear Mahendra Bajirao Pol,

We have already processed your refund, Kindly check with your bank.

With Regards,
Datawind Innovations.

M

MARADANA SRINIVASARAO

from Hyderabad, Telangana

May 26, 2016

not booting up , black line on screen

NOt getting on though the tab is on full charge Black line is appearing on screen Name of Tab: UBISLATE 7CZ Sno.P[protected] IMEINUMBER: [protected]

J

jayuu

from Mumbai, Maharashtra

Jun 8, 2016

Touch Screen Not Working

I have ubislate 7c+ tablet but last two day my tablet touchscrreen not working now should i do tell me plzzzzzz...

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Address: Mumbai Suburban, Maharashtra

I had booked 1 nos. o[censored]BISLATE 7CZ tablet phone on 24th Nov 2013 paying full amount through online payment. After 16 weeks ,payment made they have not deliver goods. I proposed them either deliver goods or refund. but they want deduct 500 Rs.
It is Datawind,s inability and they are not capable to deliver goods as promised in their advertise. How can DATAWIND punish customer by deducting Rs 500 from full paid advance money in refunding.Is this called justice. Deducting Rs.500 from from paid advance is not acceptable to me

DATAWIND should either deliver ubislate CZ or refund full amount. Matter is clear that I am not cancelling order but they are not in position to give delivery in time and for this you are not going face any loss .All this is because of DATAWIND's false advertisement(i.e. delivery within 2- 4 week after payment made in advance) regarding to delivery. It is their inability not to give delivery , for this They want to punish customer who trust them and pay them advance full money? Is this their business ethics for customer?

Therefore, I am giving complaint to you, Kindly do needful
thanking you
MAHENDRA BAJIRAO POL

BANDRA ,MUMBAI-400051
[protected]

.

+3 photos

Aug 13, 2020

Complaint marked as Resolved

View replies

Mahendra Bajirao Pol

from Pune, Maharashtra

Mar 29, 2013

Either resend delivery of 2 nos. o[censored]bislate 7c+ sets or refund amount Rs 9400 with interest.
Dear sir

I had upgraded my 2 nos o[censored]BISLATE 7+ (PM72DFF5518E & PMD3480A06EC) to UBISLATE 7C+ (PME2841D6C6F and PMED93489AC8) as per Datwind's upgradation offer on 9 th feb 2013 by paying (Rs 1700 +Rs 1700= Rs 3400) through credit card on 12th feb 2013.In their offer DATAWIND proposed me to pay (Rs 1500+ Rs 1500) Rs.3000 towards upgradation o[censored]BISLATE 7+ to UBISLATE 7C+.But at the time of online payment additional Rs. 400 have been taken by DATAWIND. Thereafter I sent many mails to DATAWIND mentioning online payment made by me on 12 Feb 2013 and sending delivery of goods.

On 1st March 2013 at 6.00 pm delivery boy ( Named Rajesh chalke, mobile no [protected]) from FEDEX courier come to deliver 2 nos. o[censored]BISLATE 7C+ sets. Initialy he asked me to pay Octroi amount I agreed for it and asked me to sign on electronic recieved device I did so. Then he
asked me to pay additional Rs 1800 +[protected] and Rs 376 + 376 (Rs 752/-)towards COD and Octroi respectively . But I had paid already online Rs 1700 + 1700 towards additional upgradation charges as per DATAWIND`s offer on 9th Feb 2013. But I was ready to pay octroi charges but Delivery boy deny to give me delivery though, I showed all online documents which are attached to this email as proof of payment made.Even I talked to FEDEX office person on phone call regarding to delivery.After many reminders from me regarding to above matter, DATAWIND have not taken any step to resolve this matter.Therefore I may kindly request DATAWIND to either resend goods with proper document (Cash bill and not a COD bill) or DATAWIND may refund my paid amount Rs. 9400.00 to my Axis bank a/c no [protected], bandra East, Mumbai branch.
Thanking you

Yours faithfully

MAHENDRA BAJIRAO POL
BANDRA, MUMBAI-400051
[protected]

Mahendra Bajirao Pol

from Pune, Maharashtra

Apr 6, 2013

Dear sir
Sub : refunding Rs 5999/-
With telephonic conversation with your customer care ( Mobile No[protected] Representative of DATAWIND on 28th March 2013, DATAWIND is ready to refund me Rs. 5999/-( without deducting Rs 500/-) within a week, as promised .DATAWIND asked me give my bank account detail for refund. I have mailed my bank accuont details to DATAWIND on 28th March 2013 . So far DATAWIND has not refunded as they promised. For same I have sent 2 reminder so far.
Kindly deposit amount to my AXIS bank account as mentioned in mail.

A

ASHOKYR67

from Jaipur, Rajasthan

Apr 13, 2013

DEAR SIR
I ordered ubislate 7C+ on 09 March 2013 and also paid online vide order ID PM0CFEEBD4B4 on same day i.e 09 March 13. Datawind promised to deliver product within 72 hours ut till date[protected] not yet received. Datawind also confirmed address on telephone. Now I checked booking status it shows "Status of your Ubislate 7Cp is pending. I requested may kindly deliver my ordered Ubislate 7C+ as soon as possible and any problem regarding delivery of product please contact me on my Cell number [protected]

Regards

Datawind Innovations Customer Care

Jun 3, 2013

Verified Support

Dear MAHENDRA BAJIRAO POL,

We have already dispatched your device through Blue Dart courier.Your AWB no is [protected]
. For any queries, Kindly contact us on our customer care number[protected] and your matter will get resolved ASAP.

With Regards,
Datawind Innovations

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Address: Gujarat

device type: Ubislate 7c+
payment date: 17/03
dispatch assured: 17/03+72hrs
payment mode: 5200 online
ID: PM8A73A

status can be checked on http://ubislate.com/device-specification/status.html

as on today(25/03), I still have not received dispatch details,after continuous reminders. I have less problems with waiting but this uncertainty is really testing my patience. At least provide the date of shipping

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N

nikhilvdhande

from Delhi, Delhi

Apr 22, 2013

to
the concerned authority,
I, Nikhil Dhande, had ordered Aakash 2 (ubislate 7c+) after receiving an email from datawind, in which they stated that the product is ready for delivery.
so I completed online order procedure and online payment on 9th march, 2013 by paying rs. 4799/-. but till date I haven't received the product.
since then i have been trying regularly to contact them by emails and phones but they are not at all bothered to respond. so i request you to help me by getting my product delivered to me as early as possible.

following are the details of my order:
Order Number: PM692043A6CF
Billing Address :
room no. 17, SATPUDA HOSTEL, GOVT. COLLEGE OF ENGG. KATHORA-NAKA, AMRAVATI.
AMRAVATI Maharashtra
444604 India
Phone Number : [protected]

Datawind Innovations Customer Care

May 4, 2013

Verified Support

Dear Mahekvmehta,

Your query has been forwarded to concern department and you will receive your device soon . For any queries, Kindly drop us email on [protected]@datawind.com. and your matter will get resolved ASAP.

With Regards,
Datawind Innovations

Datawind Innovations Customer Care

May 15, 2013

Verified Support

Dear Mahekvmehta,

We have already dispatched your device through Blue Dart courier.Your AWB no is [protected]
.For any queries, Kindly drop us email on [protected]@datawind.com and your matter will get resolved ASAP.

With Regards,
Datawind Innovations

B

Balachandra Mudiokndan

from Salem, Tamil Nadu

May 20, 2016

Datawind — GOOGLE PLAY SERVICE

NY DEVICE NON SUPPORT FOR GOOLGE PLAY SERVICE . FOLLOWING COMMEDS DISPALY ( YOUR DEVICE NOT SUPPORT GOOLG EPLAY SERVICES . PLS CONTACT MANUFACTURER ASSITANCE.

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