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Datawind Innovations Complaints & Reviews

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Updated: Mar 10, 2023
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Datawind Innovations reviews & complaints page 46

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C
csmrajeshkumar
from Hyderabad, Telangana
Mar 22, 2012
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Address: Tamil Nadu

Hi datawind team,

I have pre-ordered the Ubislate 7+ tablet from Datawind technologies on 30jan12 & i got a confirmation mail from them with the following details :
Dear Rajeshkumar
Thank you for pre-ordering your Ubislate7+
Your booking ID is PM2E9BB224C7. Kindly save it for future reference.
The product features are:
7" Android 2.3 Tablet at an Unbeatable Price of Rs. 2999
Faster Cortex A8, 700 Mhz Processor
High Quality Web Anytime & Anywhere
WiFi & GPRS (SIM & Phone functionality)
Multimedia Powerhouse
Full sized-USB port & Micro-SD slot and much more.

Based on the above info & to avail the priority i have sent a cheque for amount 2999 to Datawind & the cheque details below:
Name : CSM Rajeshkumar , Cheque Number : 832190, Amount : 2999, Date : 15-Feb-12, Bank : ICICI bank Ltd. My cheque was cleared on 20feb12.

But i have never recd any communication / follow up call / mail from Datawind in the mean time.
I started sending mails to Datawindbut no response received. mails sent on 6mar,8mar,12mar,16mar12.

Luckily i got a response from Datawind asking me to share the cheque details on 19mar12. I have responded immediately on 19mar12 itself. Till now i have not recd any response from them.

My worry is if they cannot respond for to a customer before selling a product, what would be the response for after sales service?

Can someone from Datawind answer me?

Thanks & regards,
Rajesh
Complaint marked as Resolved 
I have been refunded by Data wind . Thanks to Data wind. I have been refunded by Data wind . Thanks to Data wind. I have been refunded by Data wind . Thanks to Data wind. I have been refunded by Data wind . Thanks to Data wind. I have been refunded by Data wind . Thanks to Data wind. I have been refunded by Data wind . Thanks to Data wind. I have been refunded by Data wind . Thanks to Data wind. I have been refunded by Data wind . Thanks to Data wind.
I paid advance payment thro' DD on 30.01.2012. After I sent Five email at various date regarding the delivery o[censored]bislate7+. Finally i received acknowledgment for the amount receipt from each mail ( 5 times). Now there reply each mail query. and also their response query over toll free phone. There said that ubislate7+ will delivery on march end.

No way other than wait till that date
THIS IS REALLY GETTING AMAZING. I REALLY DO NOT KNOW HOW THESE GUYS ARE GOING TO SURVIVE IN THE MARKET WITHOUT DELIVERING THE PRODUCT AND AMAZINGLY ONCE AGAIN THEY ARE COLLECTING MONEY FROM THE PEOPLE ( THERE HARD EARNED MONEY)

STOP YOUR CHEKS ASAP
Hi Datawind Team,

Since i have lost faith with you guys i have requested for Refund for my payment. I have sent a mail for refund on 10-Dec-2012.
Luckily i got a reply from Datawind on 14-Dec-12 with some inputs requesting from me for the refund.
On the same day 14-Dec-12 i have sent the requested details to Datawind.
After that i did not get any response from Datawind. So i have sent a reminder on 15-feb-13 to Datawind about the Refund.
Asusal no response from Datawind. I have sent a reminder again on 11-Mar-13.
My Question is How this company is surving in the Market????? Such a poor response and so much of customer complaints.
This is the Very bad experience i had with online purchase.
Dear csmrajeshkumar,

Your query has been forwarded to concern department and you will receive your device soon . For any queries, Kindly drop us email on [protected]@datawind.com. and your matter will get resolved ASAP.

With Regards,
Datawind Innovations
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    mukesh_smart22
    from New Delhi, Delhi
    Mar 21, 2012
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    Address: New Delhi, Delhi

    sir

    I purchase a aakash tablet today on 23/3/12,After receiving an Aakash tablet 12pm,My happiness soon went off when my tablet failed to start. As per the given instructions, I first charged it full and powered-it on, but the screen didn’t lit up. I tried again and again but all in vain, nothing happened.I tried to reach customer care but the call was never connected.
    Total problem is
    1.internet problem(slow)
    2.screen display off
    3.battery problem
    4.touch pannel prob.
    5.touch key pad problem
    At present today 23/3/12 (9.00pm)he is not working,its display blank.
    THANKS & REGARDS
    MUKESH GUPTA
    C-575 SARASWATI VIHAR
    DELHI-110034 (INDIA)
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
    I agree about these complant.
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      Raghu_909
      from Mumbai, Maharashtra
      Mar 21, 2012
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      Address: Andhra Pradesh

      Dear Sir/madam,

      I have prebooked ubislate 7+ in the month of December 2011 & sent DD of rs 2999 on feb 8th 2012 no one bothered to give revert 1st whether they received DD after loads of mails they sent yes got we got it and you will receive ubislate 7+ soon just autogenerated mail & now even there toll free number is not working its a pooor service they are not even bothered i think YES i ACCEPT NEED PATIENCE i did iam still in patience mood but loosing FAITH if these guys..

      If they cant deliver what should i do will some one let me know when will i receive ubislate 7+

      Regards
      Raghu MS
      [protected]/[protected]
      Aug 13, 2020
      Complaint marked as Resolved 
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        S
        sudhakaracha
        from Mumbai, Maharashtra
        Mar 21, 2012
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        Address: Mumbai City, Maharashtra

        After Ubislate7+ online booking started I have booked one for me on Jan-15, the booking id is PM844FBD4328. In mid Feb-12, I received an offer of advance payment for prioritize delivery. I sent the cheque in end of feb-12 & payment was clear on 10th March-12 from m HDFC bank a/c. But still I have not received any date on delivery. Also there is no way we can talk to their customer support people as their phone lines are dead.
        Dear Sudhakaracha,

        Kindly send an email with your payment details at [protected]@datawind.Com

        Regards,
        Datawind Support Team
        Dear Sudhakaracha,

        We have already dispatched your device through Blue Dart courier.Your AWB no is [protected].For any queries, Kindly drop us email on [protected]@datawind.comand your matter will get resolved ASAP.

        With Regards,
        Datawind Innovations
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          K
          Kiran Dontha
          from Mumbai, Maharashtra
          Mar 19, 2012
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          Address: Hyderabad, Andhra Pradesh

          There is no revert from these people and seems the comitment given to u shave failed ???? by the concerned



          From: "Dr.Kiran Dontha.." <[protected]@yahoo.com>
          To: [protected]@datawind.com
          Date: 03/03/2012 11:44 AM
          Subject: Re: *********My akash tablet not delivered since 4 months



          Hi

          Any update on my booking order Delivery status ???????
          ------Original Message------
          To: [protected]@datawind.com
          Subject: *********My akash tablet not delivered since 4 months
          Sent: Mar 2, 2012 2:40 PM

          Hi team
          My akash tablet being booked more than 4 months back is not been delivered till date

          Pls find my booking confirmation number PMB907A279D3. Wish if you can help me in delivering the same asap in white color

          The product opted by me was
          7' Android 2.3 tablet
          With 700 mhz processor
          Wifi and GPRS
          Sim + phone functionality
          Full sized USB port with SD slot

          Preffered color : WHITE

          Address to be delivered
          Dr.KIRAN DONTHA
          Plot no 20/1 ; Paigah Housing Colony
          Phase 2 ; behind Anand theatre
          S.P road - SECUNDERABAD
          Pin : 500003
          Contact No :[protected]

          Secondly wish to understand the delay and why there is no shipment done in my case post providing my payment credentials

          Let me know how can I get this at the earliest

          Assuring your revert Asap ...........



          Warm Regards
          Dr.Kiran Dontha
          Sent on my BlackBerry® from Vodafone
          i booked aakash tab 2 in January but not got it yet and even no response from their side, don't no, whats the status. i think kapil sibal and co. failed badly, and all promises r bcoz of election
          Not found Delivery of Akash-7+ till date[protected], Datawind collect money and give fake statement
          Dt. 11-7-12 To Datawind Email: [protected]@datawind.com
          Akash-7+ Dt. 11-7-12
          I am not found Delivery of Akash-7+ within dated 11-7-12
          I booked an Akash-7+ on dated 24.12.11 to 16.1.12 and I send Cheque No. 508592 for Rs.2999/= dated:[protected], For a Ubislate7+ and received payment by Datawind from my bank account dated 7th March-2012, and reply on dated 10 March, 2012 but Akash-7+ not found. Status column deleted by Company from website, why? And booking regular for July-2012.
          My Booking ID is AA8FD6B155AA. Dated: 24-12-11, &
          Booking ID is AA5347305B1C. Dated: 10-01-12 &
          Booking ID is: PM2B234311AA. & Booking ID is PM3579D10D96. Dated: 16-01-12.
          Status of my booking or delivery not found till date by mobile or Email.
          If not launch product (Akash-7+), why start booking regular for July-2012 ?
          I feel this is a Large Scale Fraud By Company To Costumers.
          Ashraf Ali
          M-2/3, Model Town-III,
          Delhi-110009
          Mobile: [protected]
          Email: [protected]@yahoo.co.in

          RE: I send Cheque No. 508592 for Rs.2999/= dated:[protected], For a Ubislate7+
          Friday, 25 May, 2012 3:56 PM
          From: "Supportin(DP)" [protected]@datawind.com
          To: "'A Ali'" [protected]@yahoo.co.in
          Dear Ali,
          This is to acknowledge that we have received your Cheque/Demand Draft number 508592 of Rs2, 999 of PNB BANK . Thank you for your payment. Your order is in process, You will get the delivery of your device within 01 June to 15th June.
          For more details on Ubislate7+ view the frequently asked questions on http://www.ubislate.com/faqs.html
          Regards,
          Datawind Support Team
          Dear Kiran Dontha,

          Your query has been forwarded to concern department and your matter will get resolved ASAP. For any queries, Kindly drop us email on [protected]@datawind.com and your matter will get resolved ASAP.


          With Regards,

          Datawind Innovations
          Dear  Kiran Dontha,

          We have already delivered your device. For any queries, Kindly contact us on our customer care number[protected]
          and your issue will get resolved ASAP.

          With Regards,

          Datawind Innovations

          Dont purchase Data wind UbiSlate

          this device is looks like kids toy and notwork any more

          battery and screen problem

          screen damage and as well as battery problem
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            M
            meesh
            from Jaipur, Rajasthan
            Mar 17, 2012
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            Prebooked Ubislate 7+ No Contact by Datawind

            I, have a made a pre-booking for Ubislate7+ tablet vide booking id no. PM364226D5AE on 4th Jan 2012.

            From last couple of days, I am trying to contact the company officials through given toll-free no., office land-line no. and e-mail ID but all in vain. Their toll free no. i.e.[protected] or their office land line phone number are responding/ working.

            I request through this portal to the concerned authorities to provide current status vide said booking.
            Dear Meesh,

            Kindly share your contact details and your matter will get resolved ASAP.

            With Regards,
            Datawind Innovations
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              R
              Rompaker
              Mar 17, 2012
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              Address: Thoubal, Manipur

              Dear Sir,
              My name is Romesh and my booking ID o[censored]bislate 7 is PM74DF0F934,pre order dated 10 Feb.2012.Sent Demand draft dated 13 Feb. 2012,after received reply from Datawind demanding DD/cheque for priortized and free shipping delivery,sent to'''Datawind Innovation Pvt.Ltd. Amritsar''' address.
              The courier company has confirmed that my cheque has been delivered.But no email acknowledgment of receipt from Datawind,Toll free out of service.I wanted to know that Datawind company has got my DD or what.I would be glad if you inform me about the details as soon as.If you leave me an email on my email ID.
              My email ID is as under:
              [protected]@gmail.com
              I wud b behave a positive attitude towards ur works i[censored] can help me out, wat I wan... guide me please...
              Dear Romesh,

              Kindly send an email with your payment details at [protected]@datawind.com

              Regards,
              Datawind Support Team
              Dear Rompaker,


              Your query has been forwarded to concern department and your matter will get resolved ASAP. For any queries, Kindly drop us email on [protected]@datawind.com and your matter will get resolved ASAP.


              With Regards,

              Datawind Innovations
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                S
                Santosh Patnaik
                from Bhubaneshwar, Odisha
                Mar 17, 2012
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                8th Reminder Dated 17th March 2012

                Personal Attention : Suneet Singh Tuli
                President & CEO, DataWind Ltd.
                Dear Sir,

                It's most unfortunate that inspite of several reminders, your office doesn't bother to respond to my repeated requests to cancel my Pre-Booking ( "PME4EEED662A" & / or "PMC00D12DF9C" and refund Rs.2,999/- which, I have had paid on 11th February, vide Demand Draft No.795267 payable to DataWind at United Bank of India, Amritsar Branch.
                As the President & C.E.O of DataWind, will you please look into the same & expedite the refund by Demand Draft, payable at CUTTACK (Orissa).In case, even after repeated reminders, your company forcibly despatches the product, I'm not going to accept the parcel, instead, I just want the refund.
                Yours faithfully,

                Santosh Pattanaik,
                House No.1, Plot No.8,Annapurna Residential Complex,
                Shelter Chhak, CUTTACK,Orissa-753008
                [protected]@yahoo.com
                Tel :[protected], Mobile : [protected]
                datawind CEO is cheating all the customers who have booked.
                Dear Santosh Pattanaik,

                We have already processed your refund. For any queries, Kindly drop us email on [protected]@datawind.com and your matter will resolve ASAP.

                With Regards,

                Datawind Innovations
                Dear subashsekar,

                Kindly share your query and your matter will be resolved ASAP.
                With Regards,

                Datawind Innovations
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                  B
                  babukuruvilla
                  from Noida, Uttar Pradesh
                  Mar 16, 2012
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                  Address: Ernakulam, Kerala

                  I pre-booked a Ubislate7+ Tablet pc in December (Booking ID PM20272). Later as per the instruction received from the datawind team, I made a payment Rs. 2999/- through Bank of Baroda cheque No: 000029 dt. 17-02-12 and courier the same on 18-2-12. The payment has been cleared from my bank but till date I have not received an acknowledgement for the receipt of payment. My repeated mail in this regard were also not answered. Now that my money is drawn from my bank and I am in total darkness when I will get the product. The customer care number provided by the team was never been answered.

                  In this situation, I want to confirm the Datawind Innovations Pvt.Ltd. has received my payment and also a confirmation on which date I will get the product. Please help

                  Yours Truly

                  Babu Kuruvilla
                  Tel: [protected]
                  Dear Babu Kuruvilla,

                  This is to acknowledge that we have received your cheque*/Demand draft number 000029 of rs2, 999 of Bank Of Baroda. Thank you for your payment, you will receive your ubislate 7+ soon.

                  Regards,
                  Datawind Support Team
                  [protected]@datawind.com

                  I Have pre-booked UBI Slate 7+, But till date i have not received the same.
                  The payments for the following details has been reached to their banks on 15th Feb 2012, till date no replay, even the mails are bounce back.
                  The details are here under.

                  1. Lakshmi Rubber Industries
                  Manish B Jain - +91-[protected] /[protected]
                  Plot No:12, 2nd Street, 2nd Lane Harbour Colony
                  Kodungaiyur
                  Chennai - 600118.
                  Pre Order Booking No: PM8A965
                  Email: [protected]@gmail.com
                  Cheque No: 167432 Bank: Union Bank of India Dated: 01.02.12
                  No. o[censored]nits: 1Unit

                  2. Yuko Tools
                  Joy Joseph - +91-[protected] /[protected] /[protected]
                  23, Sastri Nagar Extn.,
                  R V Nagar Post
                  Chennai - 600118
                  Pre Order Booking No:PMEOCB1
                  Email: joy.[protected]@gmail.com
                  Cheque No: 153944 Bank: Axis Bank Dated: 02.02.12
                  No. O[censored]nits: 1Unit

                  3. R. Deepak Sharma +91-[protected] /[protected]
                  18, 6th Street, Venkateswara Colony
                  Kodungaiyur
                  Chennai - 600118
                  Pre Booking Order No: PM76E12
                  Email: [protected]@gmail.com
                  Cheque No: 124425 Bank: Union Bank of India Dated: 02.02.12
                  No. o[censored]nits: 2Units
                  Dear babukuruvilla,

                  We have already delivered your device. For any queries, Kindly drop us email on [protected]@datawind.com and your will get resolved ASAP.

                  With Regards,

                  Datawind Innovations

                  CHANGE THE PRODUCT

                  I ORDER THE AKASH TABLETE WITH DONGLE & LETHER CASE FREE. BUT HE DELIVER TO POCKET SURFER 5 AND THEN AFTER HE DID NOT RESPOND. IT'S COMPANEY TOTALLY FROUD.
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                    Mugal Afree
                    from Mumbai, Maharashtra
                    Mar 15, 2012
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                    Address: Thane, Maharashtra

                    PAYMENT ALSO CLEARED FROM BANK SO PLEASE INFORM ME WHEN I GET DELIVERY OF BOOKING

                    DEAR SIR I HAVE SENT CHEQUE OF RS.2999/- WIDE CHEQUE NO.418126 OF STATE BANK OF INDIA

                    FOR FOLLOWING MY BOOKING ID NO.PM08BB6

                    SO KINDLY PLEASE LET US KNOW THE STATUS OF MY PAYMENT WHEN I GET THE TABLET

                    PLEASE REPLY
                    MAJID KHAN
                    [protected]
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                      gummadimk
                      from Visakhapatnam, Andhra Pradesh
                      Mar 13, 2012
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                      I have pre-booked Datewind Ubislate 7+ tablet on 21st December 2011 and ID is PMCC3A606AB5. Again sent a DD for Rs.2999/- to M/s Datawind Innovation Pvt.Ltd., Amritsar in the month of February 2012. There is no acknowledgement received from them. Even item is not received yet.

                      regards,

                      G.Murali Krishna
                      [protected]@gmail.com
                      Plot no.146A,saipuri colony
                      Sainikpuri
                      Secunderabad-500094
                      Dear G.Murali Krishna,

                      Kindly send us an email with your payment details at [protected]@datawind.com

                      Regards,
                      Datawind Support Team
                      Dear gummadimk,

                      We have already delivered your device. For any queries, Kindly drop us email on [protected]@datawind.com and your will get resolved ASAP.

                      With Regards,

                      Datawind Innovations
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                        pkpopli
                        from Varanasi, Uttar Pradesh
                        Mar 9, 2012
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                        Address: Punjab

                        Dear Sir

                        I had sent you (datawind innovations, Amritsar) a
                        Cheque No. 886676
                        from State Bank of India, Ansari Nagar, New Delhi, for rupees 3,000 payable at par in all cities in India.


                        Booking Name: Pawan Popli


                        The booking ID PM653D721E0E & other details – like my mobile number etc. mentioned on the back of cheque.

                        I posted it to your office by speed post on 14/02/12 and was Delivered On: 17/02/2012

                        The same cheque (No. 886676 ) has been paid/encashed on 01/03/12 .

                        I have preserved photos of cheque with me, if required.

                        Please ensure a quick safe delivery o[censored]bislate 7+ at the registered
                        shipping address (note was also attached)


                        AT LEAST ACKNOWLEDGE RECEIPT OF PAYMENT, MY EMAIL ID is : [protected]@gmail.com

                        Thank you
                        Yours truly,


                        Pawan Popli
                        Contact: [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Dear Pawan,

                        This is to acknowledge that we have received your Cheque/Demand Draft number 886676 of Rs2, 999 of SBI.
                        Thank you for your payment, you will receive your UbiSlate 7+ soon.

                        Regards,
                        Datawind Support Team
                        Thanks Datawind team.
                        I can understand your work pressure. You know U are dealing with 1/7 of world population at a time.
                        Thanks
                        Pawan Popli
                        Dear Sir
                        Could you please tell me when you will deliver the same to me. As per your written offer you were to make CONFIRM delivery in March 2012. So please ensure thet you keep your words.
                        On repeated requests (more than 10 e-mails) to deliver the product I received this reply from Datawind office:


                        &&&&&&&&&&&&&&&&...
                        Dear Sir,

                        Ubislate7+ has been launched. The deliveries have been started and the
                        company will endeavour to fulfil all orders on a first come first served
                        basis to the customers who have already made the payment.
                        An offer exclusively for you if you decide to make the payment in advance:
                        - You can have a prioritized delivery of your UbiFhslate7+ in July !
                        - Free shipping! Normal shipping charges Rs.199/- (For India only) will be
                        waived off!
                        If you decide to avail this offer, please mail a Cheque/Demand Draft for
                        Rs.2999/-, payable to Datawind Innovations Pvt.Ltd. at the following
                        address:
                        Datawind Innovations Pvt.Ltd.
                        8148, Jubilee Complex,
                        Sultanwind Road,
                        Amritsar -143001
                        For all Cheque/Demand Draft payment enquiries, please email us
                        [protected]@datawind.com <[protected]@datawind.com>

                        Regards,
                        Datawind Support Team
                        Contact No.:[protected]
                        &&&&&&&&&&&&&&&&...

                        Dear Sir

                        PLEASE READ THE MAIL BEFORE U REPLY !!!

                        I HAVE ALREDY MADE PAYMENT & YOU HAVE ACKNOWLEGED THE SAME. THE TEXT
                        COPY OF YOUR ACKNOWLEDGEMENT IS AS FOLLOWS:

                        **********************************************************
                        On 3/14/12, support(SM) <[protected]@datawind.com <?&v=b&cs=wh&to=[protected]@datawind.com>> wrote:

                        DEAR PAWAN,

                        This is to acknowledge that we have received your Cheque/Demand Draft
                        number
                        886676 of Rs2, 999 of SBI

                        Thank you for your payment, you will receive your UbiSlate 7+ soon.

                        For more details on Ubislate7+ view the frequently asked questions on
                        http://www.ubislate.com/faqs.html
                        Regards,

                        Datawind Support Team

                        [protected]
                        **************************************************************

                        I HOPE NOW YOU MUST SEND ME THE UBISLATE 7+ AT THE EARLIEST AT THE
                        ADDRESS REGISTERED WITH YOU.
                        THANK YOU


                        Pawan Popli

                        Ph. +91 [protected] (Mobile)
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                          rajmanikam
                          from Bengaluru, Karnataka
                          Mar 4, 2012
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          Hi,

                          My name is keshav,

                          I want to make a complaint against the Datawind company for delivering me a faulty product The government backed AAKASH Tablet (Ubislate 7).

                          The said product was delivered to be on 10 February and from day 1 it has not been functional. I had made multiple attempts to contact the customer support number and also send couple of emails to [protected]@datawind.com. I haven't received any email response nor have received any phone call.

                          The customer support number - [protected] or [protected] 9am – 9:00pm are of no use as they are always busy.

                          I have gone through a lot of trauma for almost a month now, i am not sure if they are going to help me in any ways even though the product is within warranty, i am unable to find a service center in Bangalore to get this fixed.

                          This forum is my last hope to look into this issue.


                          Model No: DW-UBT7i- SURFERTOUCH-7 (LCAD)
                          Serial number of Tablet P[protected]

                          I could be reached on keshav.[protected]@ymail.com ( Mobile- [protected])
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Dear Keshav,

                          If you are still facing any problem, For issues with usage of the device please call our Technical Support Helpline at [protected] or [protected], 9:00am – 9:00pm IST. Our trained technical staff will help troubleshoot and address any issues and if required, the device will be replaced with a new one.

                          If these numbers are not reachable please be patient and try again as the customer service number is experiencing a very heavy call volume. We apologize for the inconvenience caused. We are working hard to increase our capacity to handle this call volume. You can also reach us via email at [protected]@datawind.com and we will contact you.


                          Thanks,

                          Team Datawind
                          did you got the device my brother. i am also undergoing the same problem with datawind.
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                            S
                            sunderspillai
                            Mar 1, 2012
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                            Address: Idukki, Kerala

                            Hello,

                            I had booked a Ubislate 7+ and got a confirmation letter on 10th January 2012.
                            While booking it is said that the delivery will be in March 2012.

                            The confirmation letter is as given below.

                            Dear Sunder,

                            Thank you for pre-ordering your Ubislate7+

                            Your booking ID is PM7F5950FA9F. Kindly save it for future reference.

                            The product features are:

                            7" Android 2.3 Tablet at an Unbeatable Price of Rs. 2999
                            Faster Cortex A8, 700 Mhz Processor
                            High Quality Web Anytime & Anywhere
                            WiFi & GPRS (SIM & Phone functionality)
                            Multimedia Powerhouse
                            Full sized-USB port & Micro-SD slot and much more.


                            If you would like to channelise Datawind products, then please email us at [protected]@datawind.com

                            If this is a media or a press related enquiry, please contact us at [protected]@datawind.com

                            If you have any bulk/corporate/institutional related queries, please email us at [protected]@datawind.com

                            If you would like to get more details, contact us NOW at[protected]

                            Regards,
                            Team Datawind


                            After this I send a DD for Rs.2999/- in the address given below

                            Datawind Innovations Pvt, Ltd.
                            8148, Jubilee Complex
                            Sultan Wind Road
                            Amristar-143001

                            No confirmation of the receipt of dd or even no reply for my inquiry emails came till today. I had send so many emails in all their mail id inquiring about the receipt of my DD and the status of my booking.

                            It would be thankful if somebody can help me out.

                            Thank you
                            Sunder S. Pillai
                            [protected]@gmail.com
                            Dear Sunder,

                            Kindly send an email with your payment details at [protected]@datawind.com

                            Regards,
                            Datawind Support Team
                            I had sent my cheque on 5th feb. At datawind innovation pvt.Ltd you recieved my check amount at 21/02/2012
                            my ID is "PM151A9"
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                              M
                              madysworld9
                              from Vansada, Gujarat
                              Feb 27, 2012
                              Resolved
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                              Resolved

                              Address: Rangareddy, Andhra Pradesh

                              i am Jagadish
                              I have booked for a ubislate tablet on 23/12/2011 i didn't get any information.i have send dd through data wind innovations pvt ltd. Rs.2999/-, i did not received the tablet,So kindly inform the status please.
                              my mail id:[protected]@gmail.com,
                              booking Id is PME5DBF74346
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Dear Jagadish,

                              Kindly send an email with your payment details at [protected]@datawind.com

                              Regards,
                              Datawind Support Team
                              I have booked for a ubislate tablet during the month of February 2012.. No communicate from your end so far. Hope you will kindly inform me about booking o[censored]bislate tablet to my email or postal address below..
                              My email:
                              pallabi.[protected]@gmail.com.
                              My postal address:
                              RAJANTA KUMAR MITRA,

                              8/2, SECOND STREET, MODERN PARK, SANTOSHPUR..KOLKATA- 700075 . Hope you will take necessary action as early as possible...
                              Dear madysworld9,

                              Kindly share your contact details and your matter will be resolved ASAP.

                              With Regards,
                              Datawind Innovations
                              Dear Rajantra mitra

                              Kindly share your contact details and booking id and your matter will be resolved ASAP.

                              With Regards,
                              Datawind Innovations

                              31st jan2015 received wrong model tablet

                              instead of dual sim dual camera model 7c+edge i had received 7c+ single sim and camera my order no. PM7670B

                              not working

                              battery complant
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                                M
                                Monojit Ghosh
                                from Mumbai, Maharashtra
                                Feb 26, 2012
                                Resolved
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                                Resolved

                                Address: West Bengal

                                I would like to complaint due to not delivering the Akash Ubislate7" tabs as promised to deliver within few weeks. Till date no body call or sent any confirmation for delivering the materials to me. At least they should inform us wheather they will deliver the material to us or not.I am keep on calling their toll free no[protected] for last one month nobody picked up the phone till today. Kindly inform me wheather we will get the materials or it jut a harrasment to the public. Thanks.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Just a normal complaint in order to get the product as early as possible without any harrasment. Thanks
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                                  G
                                  grinij
                                  from Mumbai, Maharashtra
                                  Feb 25, 2012
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                                  Address: Ahmedabad, Gujarat

                                  I orderded datawind akash tablet at 19 december.but still date i cant recive this akash tablet wind mobile.what can i do for this?
                                  Dear Grinij,

                                  Kindly share your booking id and contact details on this email Id [protected]@datawind.comand your matter will get resolved ASAP.
                                  With Regards,

                                  Datawind Innovations
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                                    A
                                    Ajay Solanki
                                    from Delhi, Delhi
                                    Feb 19, 2012
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                                    Address: Bhopal, Madhya Pradesh

                                    status
                                    Dear sir,
                                    My name is ajay solanki
                                    I have booked for a ubislate tablet on november 2011.But i didn't get any information yet.
                                    My cell no. is [protected] and mail id is ajaysolanki.[protected]@gmail.com.
                                    So kindly inform the status please.
                                    Thanking you,
                                    ajay
                                    Dear Ajay Solanki

                                    Kindly share your booking id and your matter will be resolved ASAP.

                                    With Regards,
                                    Datawind Innovations
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                                      V
                                      vsuresh987
                                      from Pune, Maharashtra
                                      Feb 17, 2012
                                      Resolved
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                                      Resolved

                                      Address: Amritsar, Punjab

                                      I, have a made a pre-booking for prioratised delivery o[censored]bislate7+ tablet vide booking id no. PM[protected]. I have sent a demand draft bearing no. 284187 for Rs. 2,999/- each, drawn on Oriental Bank of Commerce, (SUSRIN, 1123), Srinagar Colony, Hyderabad 500 073 dated 16th January, 2012. The demand draft and request letter was couriered to Datawind Innovations Pvt. Ltd, Amritsar, through consignment no A28626431, First Flight Couriers on, 16th January 2012.

                                      Since then I am trying to contact the company. Unfortunately neither their toll free no. i.e.[protected] or their office land line phone number are responding/ working. I request through this portal the concerned authorities to take necessary initiative.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      like
                                      Dear Sir

                                      I had sent you (datawind innovations, Amritsar) a
                                      Cheque No. 886676
                                      from State Bank of India, Ansari Nagar, New Delhi, for rupees 3, 000 payable at par in all cities in India.
                                      The booking ID PM653D721E0E & other details – like my mobile number etc. mentioned on the back of cheque.

                                      I posted it to your office by speed post on 14/02/12 and was Delivered On: 17/02/2012

                                      The same cheque (No. 886676 ) has been paid/encashed on 01/03/12 .

                                      Please ensure a quick safe delivery o[censored]bislate 7+ at the registered
                                      shipping address (note was also attached)


                                      Thank you
                                      Yours truly,

                                      AT LEAST ACKNOWLEDGE RECEIPT OF PAYMENT, MY EMAIL ID is : [protected]@gmail.com

                                      Pawan Popli
                                      Contact: [protected]
                                      Dear Pawan,

                                      This is to acknowledge that we have received your Cheque/Demand Draft number 886676 of Rs2, 999 of SBI.
                                      Thank you for your payment, you will receive your UbiSlate 7+ soon.

                                      Regards,
                                      Datawind Support Team
                                      Thanks Datawind team.

                                      Thanks for acknowledgement in spite of heavy work pressure.
                                      Thanks

                                      Pawan
                                      Dear Sir

                                      I had sent you (datawind innovations, Amritsar) a
                                      DD No. 313410
                                      from State Bank of bikaner and jaipur, jaipur, for rupees 2, 999 payable at par in all cities in India.
                                      The booking ID PM244D6 & other details – like my mobile number etc. mentioned on the back of dd.

                                      I posted it to your office by speed post on 4/02/12..

                                      Please ensure a quick safe delivery o[censored]bislate 7+ at the registered
                                      shipping address (note was also attached)


                                      Thank you
                                      vikram singh
                                      booking id is PM244D6
                                      mob no [protected]

                                      AT LEAST ACKNOWLEDGE RECEIPT OF PAYMENT, MY EMAIL ID is : [protected]@gmail.com

                                      DATAWIND INNOVATIONS PVT.LTD / Product Name:Ubislate 7+ — Failure to deliver the item ordered

                                      I have made a prepayment of Rs. 2999/- By a demand draft no. 793733 dated 04-Feb-2012 to the company in contention, for the electronic gadget ubislate 7+. I have belatedly received the acknowledgment of receipt of the payment by email on march 15, 2012 upon enquiry. As committed by the company for bookings with prepayment, preference will be given for the delivery of the item.In my case, it was told that I can receive the item by the end of march 2012.

                                      I have not yet received the item so far from the company. I am not able to contact any representative or supporting staff of the company and their toll free support service is unresponsive to my desperate calls. Neither DID I receive the item nor any response from the company. To my surprise, the same product is being sold online by a company.

                                      I am running pillar to post to get back the money at least, in case the company is turned out to be bogus.
                                      Dear Sir / Madam,

                                      This is regarding the Ordered UBISLATE 7+ (10.03.2012) has not received till date.

                                      Full Advance Payment for UBISLATE 7+ Order No: PMF4919 thru State Bank of India Cheque No: 176316 Dated: 10.03.2012 for Sum of Rupees: TWO THOUSAND NINE HUNDRED NINETY NINE only & received an mail states you will receive the Tablet within APRIL12 to MAY12.

                                      As per their communication stated for the delivery of the Tablet:-

                                      1. End of APRIL12 to First week of MAY12.
                                      2. End of MAY12.
                                      3. First week of June12.
                                      4. 15th of June12.
                                      5. End of June 12 to First week of JULY12.

                                      But till date i have not receive the Tablet, I have sent an compliant regarding this to Mr, Suneet Singh Tuli CEO of M/s DATAWIND INNOVATIONS PRIVATE LIMITED, Amirstar - 143001 thru Face book, but no reply from him & also called their Toll Free no: [protected], but no one will pick the call, i[censored]nfortunately they have attended the call reply will be your order is on process it will be delivered soon.

                                      Kindly look into this delivery issue or cheating the public on the name of Government.

                                      Thanks & Regards
                                      N.Satish
                                      11/5, KV Colony, 1st Street,
                                      West Mambalam,
                                      Chennai – 600033.
                                      Mobile: [protected]
                                      E-mail: [protected]@gmail.com

                                      Pre-bookings of datawind tablets i.e. Ubislate7+ vide - Comment #1449109 - Image #0
                                      Dear Sir / Madam,

                                      This is regarding the Ordered UBISLATE 7+ (12.06.2012) has not received till date.

                                      Full Advance Payment for UBISLATE 7+ Order No: PM2DCOODBISE thru ALLAHABAD BANK Cheque No: 122805 Dated:12/6/2012 by speed post EG[protected]IN on 13/6/201 for Sum of Rupees: TWO THOUSAND NINE HUNDRED NINETY NINE only.
                                      I received an mail states acknowledgement as below,

                                      This is to acknowledge that we have received your Cheque/Demand Draft number 122805 of Rs2, 999 of ALLAHABAD BANK . Thank you for your payment. Your order is in process, You will receive your UbiSlate 7+ in September.

                                      Later Mid of October a mail received saying below,

                                      Please confirm your acceptance of this upgraded offer by responding to this Email within 72 hours. Please note that the upgrade to UbiSlate 7Ri is at no additional cost to you, and if you decide to upgrade to the UbiSlate7Ci, the extra charge is only Rs.500, payable at time of delivery

                                      I there by accepted the offer and sent the address for delivery.

                                      After that I have send a number of mails to get the status but no proper responses are there. If you people not going to deliver then please say that also so that we can forget our money for time being and can go to media and consumer forum for complaint.

                                      But till date i have not receive the Tablet, I called their Toll Free no: [protected], but no one will pick the call, i[censored]nfortunately they have attended the call reply will be your order is on process it will be delivered soon.

                                      Kindly look into this delivery issue or cheating the public on the name of Government.

                                      Thanks & Regards
                                      Jagdish Agarwal
                                      504, MOON TOWER, RAJHANS CAMPUS
                                      PAL, HAZIRA ROAD-PAL
                                      SURAT.395009.
                                      MOB NO.[protected].
                                      i had sent following cheque and all three cheque had debited from my account. datawind has assured two three time by phone and mail before 2 months to deliver my both tablets, but fail to deliver. and i request to refund my rs .7298/= or both tablats but in spite of lots of communication the datawind not taking any action.and datawind not replying my any mail afler 24-n0v2012.
                                      we all consumer should collect all data of payment in one mail place and plan to go for consumer court /government/and civil court too. because datawind collecting money but not delivering all tablats
                                      1.booking ID -PM6200A (Anoop Kumar Sharma)
                                      Cheque no-189604 Rs - 2999/= dt 15.2.2012 SBI Mathura refinery township
                                      For upgrade TO UBISLAT 7C SMARTPHONE TAB
                                      Cheque no - 000575, dt[protected] SBI Mathura refinery township
                                      Rs- 1300/=
                                      YOU RECEIVED Total amount against booking ID – PM6200A = Rs. 4299/=
                                      2.bookind ID –PMBD312(ATUL)
                                      cheque no -189605 dt 15.2.2012 sbi mathura refinery township
                                      Rs 2999/= FOR 7+
                                      YOU RECEIVED Total amount against booking ID – PMBD312 = Rs. 2999/=
                                      Total amount the datawind received – Rs 2999+Rs.2999+rs.1300 = Rs. 7298/=
                                      All the above amount has debited from my saving account.
                                      Both must be deliver in same address:-
                                      or please refund my money rs.7298/=as early as possible
                                      ANOOP KUMAR SHARMA
                                      5/366- MATHURA REFINERY TOWNSHIP
                                      MATHURA -281006(U.P.)
                                      Phone -[protected]
                                      Mail- [protected]@gmail.com
                                      Hi,

                                      My name is Rajesh Vautre and since the Tablet purchased but have not used for a single day as it is having problem with logging and trying to locate the service centre in Hyderabad location.

                                      Kindly provide help to resolve the issue...

                                      Its not responding and its hanged.

                                      Kindly communicate to me on 91-[protected]/[protected]@gmail.com

                                      Thanks and Regards
                                      Rajesh
                                      I booked a Ubislate, booking ID is PMB983C19B. Payment made by sending a ICICI BANK, Tirupur cheque no 91230 for Rs 2999.00, which was debited in my account on 15/02/2012.

                                      Till date, nearly 11 months have gone against the promised delivery within March 2012, but till date I have not received the product.

                                      your toll free number is not working and there is no response from your Customer Support Executive mobile number


                                      J.KARTHIKEYAN
                                      [protected]
                                      My booking no. is PMAD023AF229 and i had deposited advance payment of Rs 2999/- through cheque, Cheque No. 002301 (Union Bank of India, Anuppur).

                                      I got a mail to upgrade the Model and i also agreed for it to pay extra Rs500/- at the time of delivery.

                                      2-3 Times i talked to customer care but asked for send the item on early basis because i had booked the product and paid advance payment in the month of May'2012.

                                      Now the situation is that the customer care number services are temporarily blocked and there is no way to get in touch with customer care about product status.

                                      Please send the upgrade product Ubislate 7c (Capative screen) to the beow address:-

                                      Mr. Sachin Mehta
                                      H.No. 306
                                      Sector 10
                                      Panchkula
                                      134109

                                      Mob:- [protected]
                                      I have booked UBISLATE under name Hitakshi mahajan
                                      I have also paid through cheque payment under cheque number 168244 Dated 15/3/2012 of State Bank of INDIA
                                      My address is
                                      NEW BRIGHT FUTURE
                                      CHOWK MODEL TOWN
                                      PATHANKOT
                                      Kindly let me know the status of the order of tablet, but fail to deliver. and i request to refund my rs2999/=but in spite of lots of communication the datawind not taking any action.and datawind not replying my any mail
                                      we all consumer should collect all data of payment in one mail place and plan to go for consumer court /government/and civil court too. because datawind collecting money but not delivering all tablats

                                      Shuchita gupta
                                      [protected]
                                      I am having similar Experience with this company I have booked my product Ubislate 7C + on COD basis in Nov 2012, In the month of January I got a mail that I will be getting my Tab at a lower price and within 72 hours, if pay the price through online. I made the payment. on 25 January. Since then I am following up with them through mails . and not getting any response.

                                      No body is availabale at their customer care number provided on the wesite.

                                      Datawind Innovations Pvt. Ltd. — ubislate 7cz not delivered

                                      hi
                                      i have pre paid booked akash datawind ubislat 7cz wroth is 5999/- they offered me that you will gt it 6 to 8 week but 24th week is going on what should i do..
                                      fake data wind h
                                      I (Dr. N U DESHMUKH.) have booked Ubislate 7c+ Tablet on 21st March by making online payment on Datawind's website(Order no.PM3671DEBB7A). Datawind company promised me for sending the tablet within 72 working hours but now even after 10 days (more than 240 hours) I didn’t get the Tablet yet, not even they contact and tell why they are getting late. I tried to contact the company many many times but none of there phone is working([protected]-no response ; [protected], [protected], [protected] -pick up & cut the phone immediately, no response, or tell to call another no. which has same problem). I tried to check the order status online but its not showing any relevant info, just telling "keep checking". I had booked this to gift my friend but now that imp date has gone, its useless now. I had to go to Delhi but since I didn’t get this tablet I have to cancel my Delhi program, I had to face that loss too. Since I have already paid and am not getting any response by online query, phone now I am under tremendous tension. I cant cancel as they deduct almost 10%.If you can't deliver then why do you promise! At least tell me exact date when will I get my tablet? Please help me out. Thank you.
                                      My mobile No. -[protected]
                                      My email- [protected]@hotmail.com
                                      Order no.PM3671DEBB7A

                                      Pre-bookings of datawind tablets i.e. Ubislate7+ vide - Comment #1609022 - Image #0
                                      Dear vsuresh987,

                                      We have already dispatched your device through DTDC courier.Your AWB no is X00785707.For any queries, Kindly drop us email on [protected]@datawind.comand your matter will get resolved ASAP.

                                      With Regards,
                                      Datawind Innovations
                                      Dear nishikantdeshmukh,

                                      We have already dispatched your device through Blue Dart courier.Your AWB no is [protected]
                                      .For any queries, Kindly drop us email on [protected]@datawind.comand your matter will get resolved ASAP.

                                      With Regards,
                                      Datawind Innovations
                                      Dear jagdishragarwal,

                                      We have already dispatched your device through Blue Dart courier.Your AWB no is [protected].For any queries, Kindly drop us email on [protected]@datawind.comand your matter will get resolved ASAP.

                                      With Regards,
                                      Datawind Innovations
                                      Dear vikramsingh,

                                      We have already processed your refund. For any queries, Kindly drop us email on [protected]@datawind.comand your matter will get resolved ASAP.

                                      With Regards,
                                      Datawind Innovations
                                      Dear aksharma1968,

                                      We have already dispatched your devices through Blue Dart courier..For any queries, Kindly drop us email on [protected]@datawind.comand your matter will get resolved ASAP.

                                      With Regards,
                                      Datawind Innovations
                                      Dear Nishikantdeshmukh,

                                      We have already dispatched your device through Fedex courier.Your AWB no is [protected]
                                      .For any queries, Kindly drop us email on [protected]@datawind.com and your matter will get resolved ASAP.

                                      With Regards,
                                      Datawind Innovations
                                      I have booked an Aakash Tablet: UbiSlate Netbook on Jan 09, 2012 having Booking ID: PM[protected] and the product has not been delivered yet. I had also sent cheque of rupees (Rs2, 999), my cheque No;(323675) of ICICI Bank on Jan 09, 2012, Within one month the amount will be debited in my account.. Earlier, I have mailed you for the same with Subject : Aakash Tablet: UbiSlate Netbook Confirmation.when my tablet or money will reached...how long your doing like this, reply soon...My e-mail id: [email][protected]@gmail.com[/email]
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                                        ashum67
                                        from Chandigarh, Chandigarh
                                        Feb 15, 2012
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                                        Address: Panchkula, Haryana

                                        my booking ID is PM0AF5D.. i was supposed to recieved my tablet in january ..and today is 15 feb .. i mailed them and they told me that i will get my tablet in april ...they are jst fooling people
                                        i shall be thankful to you to ask them to deliever there tablet in time
                                        thanking you
                                        ashish mehra
                                        [protected]@gmail.com
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