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UnicornStore.in / Unicorn Infosolutions
Unicorn Infosolutions Pvt. Ltd.
Customer satisfaction rating: 10%
21
COMPLAINTS
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UnicornStore.in / Unicorn Infosolutions Customer Care

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Address
B-104/105/106 Kotia Nirman New Link Road, Andheri (West)
Mumbai
Mumbai City District
Maharashtra
India - 400053

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 98 2007 9821  [IOS Team]
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+91 97 6947 3115  [Desktop Team]
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+91 99 2004 6067  [Laptop Menu]
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+91 98 3833 6638  [Uttar Pradesh]
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+91 98 3849 8120  [Uttar Pradesh]
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+91 52 2223 2990  [Uttar Pradesh]
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Additional info
Mumbai

B-104/105/106 Kotia Nirman New Link Road, Andheri (West), Mumbai 400053
+91 22 6735 4000

Uniworld Service Centre, Units No. 03, Cecil Court Colaba Causeway Road, Next To Regal Theatre, Colaba, Mumbai 400039
+91 22 6639 6503
+91 99 3000 8784

Pune

2433, East Street Next To Wonderland, Camp, Pune 411001
+91 20 4128 0664
+91 98 2289 8882

1, GF, Premium Point Building, JM Road, Opp. to Modern School, Shivaji Nagar, Pune 411005
+91 20 6604 0734
+91 98 2289 8886

Aundh
Shop No. 1, Ground Floor, Buz Avenue Sanghavi Keshri Road, Pune 411027
+91 20 6604 8725
+91 20 6604 8726
+91 98 2239 6662

Delhi / NCR

First Floor B/9, Shivalik, Malviya Nagar, New Delhi 110017
+91 11 4066 1607
+91 11 4066 1608
+91 98 7170 0224

FF-04A, Pacific Mall Subhas Nagar, New Delhi 110018
+91 11 4142 7353
+91 11 4142 8983
+91 11 4560 6482
+91 99 1099 3888

Shop No.1, DLF Cyberhub, DLF Cyber City, Gurgaon 122002
+91 12 4495 7282
+91 12 4495 7283
+91 99 7189 9772

FF, Mittal Builidng, Bhupendra Road, Patiala 147001
+91 17 5500 8172
+91 17 5500 8173

Crown Interiorz Shopping Mall 1st Floor, Shop Number 36B, Sector 35 Delhi-Mathura Road, NH2 Faridabad 121003
+91 12 9400 7426
+91 99 1099 9338

Uttar Pradesh

Opp. to Puma Store, Hazratgunj 23, Halwasia Market, Lucknow 226001
+91 52 2223 2990
+91 52 2401 1483

Punjab

Uniworld, Shop No. 103, 1st Floor, DT Mall, DLF City Centre, IT Park, Kishangarh, Chandigarh 160101
+91 17 2406 6535
+91 17 2406 6536
+91 82 8803 6004

Gujarat

Shop No. 1B, Basement, Himalaya Mall, Drive-In Road, Ahmedabad 380059
+91 79 4009 2945
+91 79 4009 2946

Uniworld Devarc, Unit No. 18, Ground Floor, Dev Arc Mall, Main Satellite Junction, S.G. Road, Ahmedabad 380015
+91 79 4039 6009

View More Information...

Customer satisfaction rating
10%
Complaints
21
Pending
0
Resolved
2
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 10:00 am - 06:00 pm
Tue 10:00 am - 06:00 pm
Wed 10:00 am - 06:00 pm
Thu 10:00 am - 06:00 pm
Fri 10:00 am - 06:00 pm
Sat 10:00 am - 06:00 pm
Sun Closed

UnicornStore.in / Unicorn Infosolutions related photos (5)

UnicornStore.in / Unicorn Infosolutions Complaints & Reviews

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S
Jan 27, 2021
Jan 9, 2021
Hi this is Shubham Mundhe one of your customer . Writing this mail to inform you that i recently brought an Apple Watch SE...
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R
Dec 8, 2020
Airotor points problem

Complaint Status


[Dec 08, 2020] UnicornStore.in / Unicorn Infosolutions customer support has been notified about the posted complaint.

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    S
    Nov 21, 2020
    Nov 21, 2020
    Coming to you as a helpless customer believing you shall solve my problem.

    I just recently purchased iPhone...
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    G
    Sep 15, 2020
    Dear team

    This is to inform you that I visited viman nagar service center on Friday the 11th of Sep 2020. My...
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    D
    Sep 14, 2020
    Have made a payment for inr 7300 for macbook air 13 inch but no update on the order. Order not showing in my account and full payment deducted.

    No one is picking calls or respsoidng to emails

    Requesting urgent resolution.

    Complaint Status


    [Sep 14, 2020] UnicornStore.in / Unicorn Infosolutions customer support has been notified about the posted complaint.

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      D
      Sep 8, 2020
      Dear team,

      this is to bring in your notice, that i am your customer using iphone 11 pro. There was some...
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      S
      Oct 6, 2020
      Aug 27, 2020
      1. Placed an on-line order for an apple earpods with 3.5mm headphone plug on 21st august 2020 and
      2. The amount got debited from my account (Rs. 2500)
      3. But have not received the product enven not any money receipt till date.

      Complaint Status


      [Aug 27, 2020] UnicornStore.in / Unicorn Infosolutions customer support has been notified about the posted complaint.
      Same happened with me i have paid full amount for apple watch series 5...but i am unable to track my package...i tried calling them as well dropped them plenty mails but still no response from them...i have made the biggest mistake of my life to order from there unicorn online site.
      If anyone is seeing this message then i would recommend never to buy from unicorn store... in short pathetic experience

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        A
        Aug 22, 2020
        I have placed order amount has been deducted from my account number but order is not showing in my account. I'd [protected]@gmail.com.[protected]

        Complaint Status


        [Aug 22, 2020] UnicornStore.in / Unicorn Infosolutions customer support has been notified about the posted complaint.

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          I want to submit Complaint Positive Review Neutral Comment
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          A
          Aug 2, 2020
          I have made a purchase of iphone 11 through unicorn online portal for rs 73600 through my american express card today. The amount got deducted from my card but i have not recieved any conformation for my order and neither my order is reflecting in my online unicorn account.. After payment, the window closes automatically and when i tried finding my order in my unicorn account, it was showing there is no order for this account.. I also tried looking in site faq's but site is not working properly and every time i am clicking on faq's, i was forwarded to home window..
          Dr. Anuraj dubey
          Phone number-[protected]

          Complaint Status


          [Aug 02, 2020] UnicornStore.in / Unicorn Infosolutions customer support has been notified about the posted complaint.

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            K
            Jul 17, 2020
            I placed my order around a month ago and I have still not received it. I have made several email complaints but still not...
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            B
            Jun 17, 2020
            Hi,

            I have ordered and paid for an apple thunderbolt to ethernet cable (2, 900inr) on march 17th 2020.br...
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            P
            Jun 13, 2020
            I bought iphone 11 128 gb on 12 june 2020 from unicorn authorised apple retailer. There’s two different mrp on box the mrp 69900 & the above polly pack the price tag 73600 unicorn charge 73600 from me & also changed phone details like box imported in january as per box mrp 69900 rs but unfortunately the above packaging polly pack is showing the iphone is made in march & the price tag was 73600.
            This is fraud by authorise apple store!
            So this is cheating and this is not a right way to change the price for above polly packaging & change details for phone. Or mention two different mrp.

            Complaint Status


            [Jun 13, 2020] UnicornStore.in / Unicorn Infosolutions customer support has been notified about the posted complaint.

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              I want to submit Complaint Positive Review Neutral Comment
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              W
              Jun 12, 2020
              Just to inform you that i have been visited unicorn service center it was very bad experience with that also staffs are very...
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              S
              Jun 10, 2020
              They signed the agreement for the work but they provide work which is very confusing and every word look like other word so error occurs as they signed agreement they blackmailing me for the ammount of agreement 6999inr
              Please help me

              Complaint Status


              [Jun 10, 2020] UnicornStore.in / Unicorn Infosolutions customer support has been notified about the posted complaint.

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
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                N
                Sep 10, 2018
                Ahmedabad, Gujarat
                After submitting my macbook pro, sanjay told me there is track-pad issue and Keyboard issue and due to which any window is...
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                R
                Jun 12, 2018
                Indore, Madhya Pradesh
                I have purchased macbook air under th scheme of 8000 cash back
                Rs 1600 has been deducted. I have not purchased it...
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                F
                Apr 24, 2019
                Chennai, Tamil Nadu
                I bought a MacBook Air from Unicorn Infosolutions, Oberoi Mall, Goregaon East. I was given a sealed box. Also bought MS Office...
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                S
                Gurgaon, Haryana
                Hi Team

                Apple service dealer in Cyber city, Gurgaon has misguided and not technically rectified my phone. The...
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                Gurgaon, Haryana
                Dear sir
                I bought a ipad air from vietnam in feb/2016. when i came to india ipad data cable not working. after that...
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                [Resolved]

                M
                Mumbai, Maharashtra
                I am an extremely disappointed i phone 5 owner, i purchased an iphone 5 in april'13 unfortunately the phone that i got had a loose battery inside which is a manufacturing problem. The phone worked perfectly fine till 1 fine day it kept going off and coming on, so somehow i managed to send it across to the unicorn infosolutions service center for apple in andheri west mumbai, after repeatedly calling them they somehow managed to answer my phone and told me that they will open the phone and diagnose the problem then after 2 days i get a call back saying sir sorry we have already escalated the problem to the technical team but we cannot do anything for your phone as this problem is not a manufacturing defect. I was surprised as i never ever expected this to happen the phones battery was loose from day 1 did not give me any problem somehow the connector within broke and this is the answer that we get.
                I spoke to the technical support team to this guy ankur from the indian technical support team from the time i started to talk to him it seems like he was disinterested to help me at all from the beginning he kept saying not possible not possible, when he did not even check what the problem was. He even agreed to the fact that its a very rare case so cause of this the benefit of the doubt is given to the customer itself.
                He even claimed that i tampered the phone. Why would anyone on this planet do it when they know that the phone is covered under warranty and the store is just 5 minutes from my house? I am very very very disappointed as my hard earned money that i had saved for months together to buy my dream phone is gone down the drain.. I would advice each and every individual to never buy apple iphone 5 i[censored]r lucky you wont have a problem, i[censored] are 1 of the unlucky people you will not be getting a replacement ever if there is a genuine problem with the phone..
                Complaint marked as Resolved Aug 14, 2020

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