[Resolved]  Datawind Innovations — damaged product delivered

Address:560079
Website:www.consumercomplaints.in/new_complaint

Dear sir/madam,
As i have ordered a new datawind tablet but they have sent an damaged product completly broken screen i can see the manufacturing glue's and strips now i want to know the return policy
Name-murali. M
Ph. No-[protected],
Order id-ccgx9tk9-1
Booked date-06/12/2017
Invoice date-07/12/2017
Delivery date-11/12/2017
Address-#649, basaveshwaranagar kamlanagar
Huliyuramma temple
Bangalore-560079
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Jan 13, 2018
Complaint marked as Resolved 
Datawind Innovations customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2017
Datawind Innovations Customer Care's response
Dear Customer,

We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM)

you can also contact us on [protected]@datawindcorp.com

Regards,
Datawind Innovation
Verified Support
Jun 01, 2018
Datawind Innovations Customer Care's response
Dear Customer,

“Greetings for the day - DataWind: Committed to customer satisfaction”

Thank You for contacting Datawind.

This is to inform you that we were trying to contact you on [protected] but contact number was not connected. So we request you to share the working contact number & suitable timings to contact you.
For more information, Kindly contact us at[protected].

Regards,
Datawind innovation.
Verified Support
Jul 13, 2018
Datawind Innovations Customer Care's response
Dear Customer,

“Greetings for the day - DataWind: Committed to customer satisfaction”

Thank You for contacting Datawind.

This is to inform you that we were trying to contact you on [protected] but contact number was not connected. So we request you to share the working contact number & suitable timings to contact you.
For more information, Kindly contact us at[protected].

Regards,
Datawind innovation.
Complaint comments 

Comments

23/12/17 rec Damage Product so pls excange & New Product Deliverd pls Help on this & provide total item

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