Datawind — Not getting any support from company

abhijitdaphale

from Mahad, Maharashtra

Address:

Pune, Maharashtra

Dear Sir, I had purchased one Ubislate 7Cz - Dual SIM tab recently, which unfortunately developed Network problem with parches day o[censored]sage and subsequently I had approached your authorised service station M/s Suraj Technologies Shop No.5, Bhosale Shinde Arcade, J.M.Road Shivaji Nagar, Pune 4110004. On 27 December 2014.- Jobsheet no. MAH008J1100. I was told that the tab has got some serious troubles and has to be sent to the head quarters. But unfortunately, after the lapse of almost two month, the Service Centre people are unable to give status about my device, which is causing me great inconvenience and generating a dubious picture about the service centre and even the Datwaind India ltd. It is a pathetic state of affair and your good will is requested to make personal interventions and address my issue with top priority expecting to hear from you soon. Abhijit Daphale, Maharashtra.( [protected], [protected] )

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Datawind Innovations customer support has been notified about the posted complaint.

Feb 27, 2015

Updated by abhijitdaphale Dear Sir, I had purchased one Ubislate 7Cz - Dual SIM tab recently, which unfortunately developed Network problem with parches day o[censored]sage and subsequently I had approached your authorised service station M/s Suraj Technologies Shop No.5, Bhosale Shinde Arcade, J.M.Road Shivaji Nagar, Pune 4110004. On 27 December 2014.- Jobsheet no. MAH008J1100. I was told that the tab has got some serious troubles and has to be sent to the head quarters. But unfortunately, after the lapse of almost two month, the Service Centre people are unable to give status about my device, which is causing me great inconvenience and generating a dubious picture about the service centre and even the Datwaind India ltd. It is a pathetic state of affair and your good will is requested to make personal interventions and address my issue with top priority expecting to hear from you soon. Abhijit Daphale, Maharashtra.( [protected], [protected] )

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Datawind Innovations Customer Care

Verified Support

Dear Abhijit Daphale,

Greetings of the Day,

We regret the inconvenience caused.

As per your complaint, we have forwarded your issue to the concern service team and we will update you in 5 working days with positive response.

Thank you for your patience and cooperation.

Regards,
Datawind Innovations.