Dealbeams.com — product not delivered. no refunds

Address:560017
Website:www.dealbeams.com

I had bought a phone on the website (https://www.dealbeams.com/) on 7-jan-2019 and was told that it will be delivered in 4-5 days. It been more than 15 days and i have not received the product.
The customer care number mentioned on their website[protected] was working fine when i placed the order but is not working for last 5 days. I was somehow able to get the contact number of the owner but even he is not attentive. I have reached out to him multiple times and he is also not taking any required actions.
I have even written to their grievance offer as per the instructions on their website but even no one has replied to that.
This website looks like a fraud website as neither the customer care works nor the chat functionality of the application works.
Please help or suggest a next step.
Thank you. Looking forward for your support here.
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All o[censored]s should lodge complaint in consumer forum
rahulmittal87's [Complaint's author] reply, Jan 22, 2019
FIR should help here. The owner is still using the number but is not receiving the calls. POLICE can trace them easily.
Lodge complaint in cyber crime police station..

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