Deals Market — Order not received | |||
I placed an order for a new Mi Redmi Note 4 mobile phone using my younger brother's paytm on a website called dealsmarket.in. The payment gateway the site used was PayU. On the day I was expecting the product to be delivered, I received a letter from Deals Market thanking me for my order and informing me that the order would be delivered in 5 working days. This letter was dated 17th June, 2016. However the product never came. On 22st June when I accessed their website, the website was down and only had a message saying "Sorry for the inconvenience. We are facing a rush. All orders are delayed by 15-20 days. If you want a refund email us and all refunds will be processed by 31st June, 2017. When I call their customer care number which is [protected] it just says "All representatives are busy". I emailed them for a cancellation and refund to [protected]@dealsmarket.in but no response has been received. I believe I have been a victim of fraud and need your help and getting my money back. I am providing details as below attachment: Was this information helpful? | |||
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