Address: | Zirakpur Punjab | Website: | www.decathlon.com |
I have received my order number: 17607251 incomplete and damaged packing stage, for the references i have attached photographs here with this Email .
I Had ordered for 2 Items:
1. MEN Winter Jacket - Water proof SH500(Missed from packet)
2. MEN WInter Pant - Water Repellent
Both are of the brand QUECHUA. thats were delivered by your representative Mr. Rupinderjeet Singh([protected]) in such a bad conditions that were handed over to my mother, at the time of delivery mother has complaint about the damage of seal that man had guided her that its damaged already in transportation and he is not aware about the detail items that are packed inside of this packet and got delivery code from her to get register complaint of it by saying this lie to my mother he moved away from there.
As I was out of town, my Mother called me and informed me about that incident, When checked properly It is Found That MEN Winter Jacket - Waterproof SH500 was not inside the packet, only the Winter Pant was in there. i called on number [protected] to Rupinderjeet Singh he intimated me that he had no authority to open any box and box was dispatched in that worst condition from Decathlon Store and same he had handed over and suggested me that i should return the packet by selecting the option" Item Missing from Package".
I am requesting you to resolve my issue ASAP aside from it, kindly take disciplinary action against Delivery Boy Mr. Rupinderjeet Singh for mishandling of the Order Package and not providing proper support.
Awaited for Positive Response from your end. Was this information helpful? |
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