Decathlon — Money refund

Website:

Decathlon.in

Hi team,

Please help me in below case.

I have purchased a pair of shoes from Decathlon. There was some issue in that shoe so i visited to store and they have taken my request for money refund on 2nd of September'2021. Today is 27th of September still money not refunded. As per their written process i have shared my bank details for refund but still i am having an issue with them.

Please help in getting the process the refund on urgent basis.

Order ID - [protected]
Complaint id - 868907

below is the SMS which i received on my number.

"Hi Neeraj,
The return request for your order 1610444 is successfully raised. Please visit your nearest Decathlon store along with the products you wish to return.
Thank you,
Decathlon Sports India Pvt Ltd."