Deccan Herald — Regarding mediclaim

sir, I Ms.Suneetha H Nayak working in SBI - Bangalore fort branch have taken a SBI Med claim policy in favour of my son Charan H, policy no, SBACC023518A-T[protected], which is in force, my son on jan2nd met with an accident, and he was admitted to Manipal hospital for treatment and he was discharged on 18th Jan 2015 and advised rest for 15 days and again he has to come and sea the doctor since he was feeding through nose, After words I have submitted all the original documents bills, x-ray, discharge summary, FIR report, and I have corresponded more 10 times through personnel as well as through E-MAIL, and also obtained acknowledgement, from the insurance company, for your kind information I have spent about Rs 1, 75000/- for treatment alone. but so for nothing has been done, but they keep asking original bills, and other details time and again which they are in possession of all my documents, will the authorities concerned will look in to my grievances, please and advise concerned to settle my claim please