Deccan Herald — Worst service for subscription

I am disappointed in the issue of Subscription made by your Mangalore office. Your mangalore office gives very very poor response to the subscription issue.This is happening for the second time. I have subscribed to the DeccanHerald paper for 1 year by paying amount of Rs 799 for the period starting from[protected] to[protected]. The paper has not yet commenced, on equiring with the person who accepted the subscription amount, he is replying that it will be started, or refunded. The calls made to him are not received at all. I had great respect for the group newspaper, ads, magazines.Such an incident makes me think twice and makes my opinion clear when I speak to others on such matters. Please resolve the issue or else refund the amount. I am deeply hurt in this issue and need suitable solution to this simple issue. I wish to remind that success of newspaper(or anything) depends on the proper servicing (customer service). Receipt No - 9617, date[protected], Person who accepted the subscription amount- Nagesh ([protected]) Regards Prashanth HM [protected]