Dear Sir/Ma'am,
This is to bring into your notice, in the current water bill (Bill no. 836592 dated 11/06/2021), the previous bill amount (Rs. 466 with late payment) is added which was already paid (Rs. 444) on dated 20/03/2021 against the bill (Bill no. 822890 dated 10/03/2021).
I had not checked the current bill before the payment and paid the total amount Rs. 905 on dated 04/07/2021 against the bill no. 836592.
Requesting you to correct the current bill by excluding the amount (Rs. 466) which was already paid.
Please either refund my money or adjust in next bill.
I shall be highly obliged to you
Pls. find the details:
Consumer No.: DDARZ0030466
Name: Pankaj Kumar
Location: 31
City: Rohini, Delhi
Pls. find attached the following documents for your reference:
1. Water bill (11-June-21)
2. Payment receipt (March 21)
3. Payment receipt (July 21)
4. Water bill details
Kind regards,
Pankaj Kumar
Jul 12, 2021
Complaint marked as Resolved Compliant is not resolved.
Delhi Development Authority [DDA] customer support has been notified about the posted complaint.
Jul 10, 2021
Updated by Pankaj Kumar DDA Still no reply. Awaiting for your response
Jul 18, 2021
Updated by Pankaj Kumar DDA Still complaint is not resolved.
Why compliant marked as resolved?
Pls. look into the matter and do the needful.