[Resolved] Delhi Jal Board — delhi jal board wrong status shown in bill
Hi delhi jal board,
K no: [protected]
Zone/mr code: nw3/ 370/metered
Area code: a-4/ashok vihar
Old wcn: 1252
Today i received the message that i need to make a payment of rs 718 for my water bill. I downloaded the bill and found that incorrect meter status is updated in the bill.
The meter reader mentioned the wrong current reading status as ns (No status) wherein mine meter is working fine and i checked the reading increasing myself.
We are two members only and we do not waste too much water and keep the use of water minimal. Our meter is working and in good condition and i have attached the meter reading pic also. Mine previous meter reading was 1437 on 8-dec-2019 and today the reading is at 1451 on 21-april-2020.
Now the bill has come to rs.718 [only for 14 units] which is completely unjustified. I am attaching the meter reading screenshot and i am ready for the any test which might be initiated by the department.
Complaint marked as Resolved May 2, 2020
I raised the concern on DJB mseva app and they corrected the bill. Issue is resolved. Thank you.
[Apr 22, 2020] Delhi Jal Board customer support has been notified about the posted complaint.
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