[Resolved] Delhi Jal Board — Wrong bill amount error in calculating and wrong meter reading
Dear Sir / Mam
Recently received bill. My Bill ID, KNO ; [protected].
Sewerage Road Restoration Charges, Kindly clarify
Why this charges applied, As freewater supply of 20000 litres, 20 kilolitres to every household.
Secondly If you check your record. My Last Bill date was 29 May 2016 and Reading Satus on 26 May 2016 ; 1251.
Now recently received bill in which mention Meter Reading Date : 26 July 2016 and Reading Status
1261 for 26 May to 26 June and 26 June to 26 July, you are calculating 10 Units for 2 months.
First of all no one visit to take reading.
Secondly where is this months went 26 May 2016 to 26 June 2016 and 26 June 2016 to 26 July 2016 and how 10 unit would be possible for 2 months.
Recently I checked my meter and reading showing 1301 for below months.
26 May to 26 June ; 1 Month
26 June to 26 july ; 2 Month
26 July to 26 Aug ; 3 Month
26 Aug to 26 Sep ; 4 Month
26 Sep to 02 Oct ; 6 days
Round Off 4 Months ; 1251 substract 1301, 50 Units
Kindly update in your record and generate new bill along without any charges.
Lachhman Singh Puri
Complaint marked as Resolved Oct 4, 2016
They update the same in their record and Generated New Bill with NIL Amount. Thanks for kind support.
[Oct 03, 2016] Delhi Jal Board customer support has been notified about the posted complaint.
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