In reference to my K No [protected], I have received a bill no.[protected] dated 22.05.2021 amounting to Rs. 7870 which was wrongly generated without any meter reading and the same was cancelled upon my request. Subsequently I have received a bill no.[protected] wherein an amount of Rs. 233 shown as arrear and as per inquiry from customer care as well as visiting regional office, it was found that the said amount of Rs. 233 was levied in respect of the late payment of the earlier bill which was wrongly generated and cancelled thereafter.
In the above said facts, there is no fault on my part and I am entitled to pay any arrear or late payment surcharge on the bill which was wrongly generated by the department.
Kindly waive off the said amount and a fresh bill be generated in this regard.
I shall be highly obliged.
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