Delhi Jal Board — wrong meter reading issuance of revised bill k. no.[protected]

Address:New Delhi, Delhi, 110095
Website:djb.gov.in/DJBPortal/portals/DJBCustomer.portal?_nfpb=true&_st=&_pageLabel=ViewBillAnno#wlp_

Water Meter readings shown in two DJB bills dated 18-Jul-2017 for house number C-142, Vivek Vihar, Phase 1, Delhi -110095 are wrongly mentioned.
1) For K. No.[protected] actual meter reading on 18-Jul-2017 is 01111 whereas it is shown in bill as 1091. i.e. actual consumption in 71 days is (1111 – 1066) 45 units and not 25 units. (Photo of meter reading taken on 18-Jul-2017 attached)

2) For K. No.[protected] actual meter reading on 18-Jul-2017 is 00846 whereas it is shown in bill as 849. i.e. actual consumption in 71 days is (846 – 809) 37 units and not 40 units. (Photo of meter reading taken on 18-Jul-2017 attached)
It can be seen that while reading for K. No.[protected] is less than actual and whereas for K. No.[protected] is higher than actual.
In fact no DJB employee took the meter readings on 17 or 18 Jul 2018 at my house. Bills dated 18-Jul-2017 appears to be based on assumed readings as is evident from photos attached.
Although these actual readings will not render any change in current bill amounts, but this will badly affect my next bill for K. No.[protected].
You are therefore requested to correct the bill and generate and issue me revised bill based on actual reading as given above with photograph.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Delhi Jal Board customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear DJB Team,
My self Bairam Beg 330/6 Rattan vihar kirari sulemannagar delhi 110086.
Water come on after 3- 4 days just 10 To 15 minutes only . My haf street 1 hrs continue water but haf street my sit only 10 To 15 minutes only . Please checked this problem ASAP

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhi Jal Board
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    5181
    Pending
    0
    Resolved
    514
    Delhi Jal Board Phone
    +91 11 2351 6261
    Delhi Jal Board Address
    Varunalaya Ph-II, Jhandewalan, Karol Bagh, New Delhi, Delhi, India - 110005
    View all Delhi Jal Board contact information