Delhi Metro Rail Corporation [DMRC] Complaints & Reviews

I had done the 5 recharges on 30 november, 2019 through phone pe app. Phone pe app is saying that the recharge is successful but it is not reflected in my card.
But only 3 rechrges are reflected in the card.
The transaction ids for the 5 recharges are
Recharge no.1- s1911301134130752452155
Recharge no.2-s1911301134320952980862
Recharge no.3-s1911301134530252980905
Recharge no.4-s1911301135063775599329br...

Sir on 2 november 2019 i recharged my card using phonepe. Transaction id s1911021855225018742323
As i was unaware that i have to present card within 10 days at metro
And i did not present card
So kindly refund my money rs 300 only.
I have complained to phonepe also many times but did not get proper response
Ticket id phonpe 75849714.

Kindly look into this matter
Raghvendra mishrabr...

I park my 2 wheeler at hindon river metro station in the morning around 7.30 to evening 8.00. Person appointed at metro station use to settle the vehicle so as to make space for other vehicle. However, while settling it, he broke my tail light slightly to which i warned him and complained to the staff. But, on 14th nov, again i noticed my tail light was completely broken while taking back the vehicle at 9.00pm. I complained to the staff even...

My Complaint about the misconduct people doing now days in Metro. Example is matching Voilent and or Sexual or Adult TV Series in Metro. Doing tight Hug or Kiss either on platform or in Metro. They are not even bothered about Families or Senior Citizens or any one else.

People need safe and Pleasant journey in Metro not Faire free journey in Metro....

मैंने मिंगल२ में एक नंबर पर कॉल किया जब मैंने उस नंबर पर कॉल किया तो उन्होंने मुझे पांच हजार जमा करने को कहा और मैंने पैसे जमा कर दिए SBI के खाते में खाता ने [protected] है और किसी चांदनी...

My name is tanmay verma, i have lost my redmi-x at botanical garden metro station on 4th nov 2019 (Today) at around 8:25a. M. Please help me trace the mobile phone.
According to me it has been stolen at the bus stand i. E. On botanical metro station. Before being stolen, the last time i checked my phone at keventer's on the ground floor of metro station.
Please help....

With due respect, i want to state you that last night, around 11:15 pm, in ndls metro station, i wanted to recharge my metro card.

Metro card number[protected]/2018)

At the token counter, i, asked to recharge the card with rs 100. The person over there first told me that the card cannot be recharged, later he went on saying that card has negative balance.

I said recharge my card with rs 100....

I was going to my office, while travelling i had to get down at laxmi nagar to give a phone box to my uncle, who came on the left side of the turnstile, i gave him the box and within 30 secs a security spoc came and said leave this place is not to talk or else i will tell u what i can do, then i told him that i was just giving my stuff to the person who was standing other side of the turnstile and i will not take more than 2 mins, he asked...

I asked the operator for 45 trips plan from dwarka-21 sec. To aerocity but the operator has loaded the trip from aerocity to new delhi which was not in use for me. When i asked station in-charge, operator and customer helpline they are not able to give a solution. The station in-charge said we can't do anything.
The operator said you sell the card to another person.
I am spoiling 1200/- by mistake of delhi metro operator.br...

This is in reference to the issue i had with my travel on 26 september from dwarka sector 21 to subhash nagar. Today (30 september 2019), while i was leaving from greater kailash to guru dronacharya metro station, my card stopped working. On visiting the customer care i was informed that the card didn’t get swiped correctly on 26 september 2019 at tagore garden metro station exit because of which i have been charged a penalty of rs.60/-,...

Sir,

I am speaking in reference to the incident that took place on 2nd October at Johri Enclave Metro Station which may defame the reputation of DMRC as one male ( Outsourced ) staff member asked me for Rs. 10 as my time limit exceeded but he denied to give me the payment slip, first of all it is not his duty to collect fine or recharge smart cards it is the duty of Customer Care Executive. That guy also had argument with...

Hello,
This is to inform that today while travelling in yellow line metro, metro just got stopped and it was just announced in the speakers that ‘dmrc apologises’ but metro didn’t moved for 40-45 minutes. This happened from around 10:10 am til 10:50 am.

I had a seminar for which i waited for more than 6 months. But because of this incident i wasn’t able to attend.
I sincerely request you to compensate...

In all the the metro station when the guards or police check us through metal detectors and by hand.. They press the things in pocket so tightly.. That our things in pocket also pressed due to which my one thing is damaged.. Seriously u have to check this much?? So why you have metal detectors and all such things??.. The way they pressed things is not good.. Please sort this on urgent basis.....

I am a daily commuter of delhi metro and get down at ito station in the morning. From the years together, there is are long queues at the afc exit gates in the morning and at many a times in the evening. I made complaints earlier as well, which was disposed off with a mindless and concern-less reply that it depends on demand and supply. I am failed to understand how your demand is calculated. Every inch of station is under electronic surveillance,...

Complaint regarding misbehaviour of cisf porsonnel mr kailash singh at anvt metro station around 7am, 15th sep, 2019 while going for rajiv chowk.

I was boarding the train & mr kailash singh, cisf personnel was deborading from metro. I was pushed by passanger in queue from by back and it was forwarded to cisf personnel mr kailash singh & he pulled me out of metro by holding collar & started shouting to which i resisted. br...

I travel everyday from huda metro station to lajpat nagar station in metro. Every now and then with me and some other people i have encountered that during baggage check in sometimes while we are in the security check in some other who is able to check in earlier takes our baggage. Few days ago a lady in front of me lost her hand bag with mobile and cash from baagage security check in and the reply the person sitting there gave i dont knw...

Dear concern,
I want to inform you your dmrc controllers are so much currupted especially
I visited at anand vihar metro station on that time a controller named rohit he didn't take any action on passengers complaint for overcharging by your tom operators. A housekeeping staff told me the whole metro system is currupted. Do enquiry on such staffs....

On 25th Aug 19 near about 8 to 8:30 pM I reached mundka matro station the checking staff stops as they said you are drunk I request them we are please allow us as we are not that much drunk after that they took me in different room and they stop us near about 1 hrs there without any reason and they continuously said admitted your offence I don't know which of offence we did finally they charged Rs 500 from me for sec68.

In...

I gave 200rs for recharge in my metro card at chandni chowk consumer care center around 10:15 to 10:25 pm on 18/8/2019. But when i was about to exit from malviya nagar gate 1, i asked comsumer care center to check metro card history through which i got to know that there was no recharge done that day and i had previous balance.

Please take action on this matter.

Thanks,
Jayati...

I have done a recharge on 16/07/2019 via paytm of 250 rs. When i punched the card at avm machine, it shows the card is unreadable. The metro person informed me that they have given me a new card and after 15-20 day they will transfer my balance of rs.250 in my new card.

Customer care never works!!!

It has been 25 days, i have not received any refund.

Please help dmrc...