Delhi Metro Rail Corporation [DMRC] Complaints & Reviews

Me my wife and daughter arrived delhi airport at 8.30. From there we had to go to kashmere gate. We took a taxi from meru to kashmere gate. We lost it from that taxi. Lost phone number is [protected], owner name is vikas kumar k. T. We have our personal information stored in that phone. Its important and urgent to get it back.
Sir
Kindly please check it....

Delhi metro travel smart card recharge done on 02/07/2019 at 1454 hrs for 200 rupees.
Card number[protected]
Money deducted from account but not reflected in card. The employee at the smart card counter has also not received the message for recharge.

This is the second time this is happening and the last time i did not get my refund.

Kindly look into the matter....

In faridabad near metro pillar 688 mathura road a shopkeeper named zahid khan owner of ground floor of a shop (Address: 16/5 zahid car ac service mathura road faridabad near metro pillar 688) is using water supply of delhi metro illegaly through an illegal connection in delhi metro water pipeline. Hope concerned authorities of delhi metro will look into the matter so that some stringent action can be taken against zahid khan.

Thank...

Hello team, ,
M daily travel on metro but day by day it's really slow and also all crpf checking candidate is also not doing good behavior...
We using handsfree and when they checked us literally shout and remove your handsfree whenever it's connected or not ...But if she is not satisfied ...
I don't understand what the issue in handsfree ?????????????...

Main morning main 10-15 uttam nagar metro gate no-2 counter no-2 timing-10-15 bolna bhi aata nhi aur ap job de rhy ho ticket ko laikar bat hue the maine bola jaldi kro jana hai uesne bola jada jaldi hai kya maine bola ha to sabar hai to ruko warna jao metro card bana lai smja aise bolte hai aapke employee request hai ap action lo warna bhot problem hote hai plzzz...

Is there any check in the metro trains in general? As i notice everyday while travelling in pink line from shakurpur metro station to bhikaiji cama place that some passengers stand in the vestibule portion of the train from where the two compartments are joined. I have also noticed a sign there showing that standing there is not allowed. My suggestion is that if an additional can be made in the train that passengers are now allowed to stand...

I was travelling from janakpuri west to rajouri garden to go to work at taj palace new delhi (Deboarding station - durgabai south campus). I lost my wallet in the metro while de-boarding at rajouri garden metro station. I either forgot it on the seat because i was wearing court pant and the pocket was loose or someone pick pocketed it. Kindly look into it.

My details are as follows:
Akshat gandhi
Address: 447,...

27th march, 2019, 6:35pm, preet vihar metro station
When i (Boy) was travelling from preet vihar to laxmi nagar via metro, on guard duty (Male) stopped me from boarding the metro saying i had improper dress code. I was wearing a short pant reaching till knee and a summer half sleeve shirt. This is not the first time i am travelling like this, i have traveled every summer like this for 3-4 years and this is the first time someone has...

Sir,
I booked kerala trip by sit holidays. When i booked trip company show 3 stars hotel and says u deposited 25% amount then we dispatch hotels confirmation. I booked trip by sit holidays and deposited 11000/-then i ask hotels confirmations company nsays that this hotels are booked u change other hotels. Company show local hotels then i cancelled my trip and asked my deposited amount but company not my deposit amount.
Company...

Dear sir, i am necessary to travel huda city centre to botanical garden noida. Huda city metro counter down stairs one counter two people is there. Morning around 7.15 am both are arriving simply all the people.. Like metro train his father's. I am also trying to take ticket. Simply playing game like no change go there.. Go here. This is very bad experience in my. That time i am very hungry.. I make vedeo also.. Pl take immediate action....

This is to bring your notice that on saturday evening, 4:30-4:45pm, myself, wife and baby 2 year old was going to enter from uttam nagar east metro station, however i stopped for recharging my metro card and my baby was standing aside me. My baby kept her hand on ticket vending machine, ticket vending machine gate was opened for repair by dmrc employee and they didn't notice that baby is standing aside and her hand is in the back side of...

Sir my name is rahul kumar. I recharge a smart card through online on 22, may, 2018 after recharge first use of smartcard on 11, february, 2019 from vaishali to karol but when i check my smart balance the balance not updated yet so i go to the customer care they were also be check the balance but recharge balance not shown they said call dmrc helpline. Sir i call the customer care the executive given me information about smartcard if you...

On 21st february 2019 around 7:40 am, i recharged my metro smart card at sikanderpur metro station (Dmrc) with rupees. 200 at customer care counter where card recharge process takes place. But they haven't credited the balance i. E 200. I approached the customer care of sikanderpur metro station but they are so confused about what should be done. Almost 3 - 4. D days, i visited nd everytime they are giving same excuses. I am very disappointed....

Dear Sir,

On 16/2/2019, I traveled from mundka industrial Estate to Bahadurgarh City.
I punched the card at exit, door opened, may be money not deducted.
But I punched my card on peeragahi entrance, I have to pay penality of Rs. 60.
So pls refund my amount...

My metro card no. is 55873916

Bank details :
Vicky Chugh
A/c no. [protected]
SBI
IFSC...

I travel by metro everyday. Recently, there has been a surge in the number of men boarding the women's compartment in the magenta line. Even with the constant announcements with regard to traveling in the women's compartment, the number continues to grow. If only, a few officials were supervising the implementation of such laws, the public would be bound to follow said rules....

I am a frequent traveller of metro and everyday, in the morning, the train from botanical garden towards dwarka sec 21 (Blue line) is late. Sometimes, it comes after 10-12 mins. The station gets overcrowded due to the several people waiting for a metro for 15 mins. Metro should be there in every 5 mins. Right now, the screen shows 14 mins to the train. Please do something about this. It is always late....

I did payment of 10001.00 rupees at okhala bird century metro station during metro travel card recharge. This was a mistake as above 2000 is not accept able for recharge. I use my imobile app scan bharatqr and paid. As i was in extremely hurry, my card was also not worked at counter before. Now as i paid so no option to get refund at same time. Now the counter person shared the customer care no to complaint. So i recharge my card using paytm....

In the violet line extended to raja nahar singh the male passengers in much numbers are travelling in ladies compartment and strict action has been taken by the authorities as well. It is a major problem for all the ladiy passengers. Also some thefts have been countered in the violet line metro since it has been extended to raja nahar singh station.
Kindly see to this problem.
Thanking you for your kind anticipation....

This is about the strech of road on main ring road,, rajouri garden, from bramhakumari ashram to plot number d-10 rajouri garden. Here the main road doesnot have service lane. There was a sewer line here which was closed/shifted by dmrc during construction of metro pillars for pink line project. Now since road doesn't have any gutters for draining out rainwater also, the main road of delhi viz ring road also faces waterlogging with slightest...

Station :- dwarka metro parking
I had taken monthly pass for my scooty and for security purpose i used to take daily slips as well otherwise i did not have any proof that i have parked my scooty at the parking (Pass doesn't say that i am parking daily) so in case of any theft or damage i can show the daily slip. The contracter took my pass today and torned it after knowing that i take slips daily. On asking whats wrong in taking slips...