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Delhi Metro Rail Corporation [DMRC] Complaints & Reviews

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Updated: Sep 17, 2025
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Delhi Metro Rail Corporation [DMRC] reviews & complaints page 27

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S
shakti
from Delhi, Delhi
Oct 24, 2009
Resolved
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Resolved

yesterday i travelled by metro.ibought ticket for dwarka.but metro fined me rs 51 for overtravelling.while it was a mistake of the ticket maker.he shd tell me there are 4-5 station for dwarka.i explained all the things to them but they did nt listen to me andchargdrs 51
Aug 14, 2020
Complaint marked as Resolved 
dear sir
today i travel in metro from tegore garden to central sect. today which i have seen in getting up the metro train it is not possible that any person could get enter in the copartment it time at 8.45 am.
i m the person who delayed 5 second late beacuse i could not get into the compartment.

1. all passenger they are standing in the gate only in every gate so you tell me how passenger will go to the compartment .
every body in hurry to enter in metro.
if your staff officer will stand in a gate and he tell to the passenger that nobody will stand in gate only.
or train i/c will announced that no one stand in the gate only those who wanted to get down to the station.
today i feel very bad suitation in my life being a sr citizen how i can manage to get into the metro by request.
regards
t k roy
[protected]
Yes Delhi Metro delhi ki janta ke sath is sadi ka sabsa bada dhoka hai, jab janta ka samay hota hai to ye apna samay badha dete hai, talki ek train mein 10 train ki savari bhed bakri ki tara se bhar kar jayen, desh ka paisa japan bhej raha hai shree dharan aur sheela dixit.blue line bus se bhi jayda badtamij in ka staff hai.khula paisa rakhte nahin shese ke band cabin mein bath kar picnin manate hai. khi khi dant pharte hai, short distance ka kirya aur samay jyada lagta hai,
Today 19/3/2010 traveled Dilshad Garden to Tis Hazari Court at Tis Hazari Sataion Fined Me Rs.51/-Fine & time harased & unable to reach importent meeting. it was mistake by Tickets maker I asked to Tickets maker at Dilshad Garden Give me token to Tis Hazari Cort & gave Rs. 50/- then he return Rs.35/- with short amt of Token it was totaly mistake by tickets maker & liable to give compensation Rs.25000/-

Yours truly
Rajesh Kumar

My Token No.[protected] Complaint No.323507
Equp No. 31 Op No. 10129 Dt. 19/03/2010 at 10.05AM
I am also agree, DMRC having very unprofessional altitude toward their passenger. I was also suffer due to negligence of DMRC employees. I bought ticket from Shastri Park to Adrash Nagar and specially mentioned the station name, because this isn’t my daily route. And at ticket counter they asked for Rs. 15 as a fair toward one side. At Adrash Nagar satation I came to know, fair from Shastri Park to Adrash Nagar is Rs. 16. According to DMRC I made a crime, which is fully negligence of employee of DMRC. I paid Rs. 51 as penalty and file complaint against them at Adrash Nagar station, but today is April 7, 2010 but I don’t got any status what type of action they have been taken against their employee. Is there any one can suggest me how can I can take some action against DMRC. This is not monetary issue but it hurt myself respect.
Well,

If they are trying to fine you for over Journey, you should get back to same station for which the ticket was issued even by mistake.

No one can stop you getting back to the ticket oriented station and then purchase a new ticket for extra journey.

I think, DMRC should install one equipment which will record the finger prints of person, once he/she places the figure on required destination ticket purchase.

Varun Singh
[protected]
Ghaziabad
I was travelling from uttam nagar to tagore and in between my jorney i lost my metro card at tagore they fined me 100 rupees to exit . I ask why 100 if may be i travelling from one end to other than also fare is obly 23 to 30 then why the hell u asking for 100. He told me it a rule i cant answer. this is not logical in any sense .
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    D
    Davinder Kumar
    from Delhi, Delhi
    Oct 21, 2009
    Resolved
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    Resolved

    We are four persons who are residing in Sonipat Haryana, but employed in Delhi. We use to commute together in a car from sonipat to delhi, but from last 15 days we decided to include metro line Jahangirpuri-Central Sectt., in our journey. We need to park our car at the parking area of Jahangir Puri metro station. We normally reach the parking site at 8.10 am, and we always need to argue with the parking attendants for getting space for our car. The attendants always stops us from parking our vehicle, even though there is ample space available at the site. It is only after arguments and cajoling that they allow us to park our car there. I have also found some commercial vehicles like tempos and auto rickshaws parked there (I have photographic evidence if you require), which I understand should not be allowed. I understand that parking space is filled on first come first serve basis and it is not appropriate to deny us entry when ample space is available in the parking area. Since we are always in hurry, a lot of time gets wasted in arguing with the attendants. Many times we have to travel onward in car, as we are not allowed entry in parking area.

    It is requested to instruct the attendants there to behave properly with the commuters and manage the parking lot in rational and impartial manner.
    Aug 14, 2020
    Complaint marked as Resolved 
    I want part time job.
    Yes I agree on this and there are a lot of commercial vehicles been parked in the parking which idially should not be parked. Other thing is that they maximum of times used to give a 02 wheeler parking slip to Car Commuters which says a parking amount of Rs 05 upto 10 Hours and Rs 10 afterwords however at the time of exit they charge the double and on questions, they always says that the Car Parking Slips are not available currently.

    The Complaint been logged at the Metro Customer Care (Jahangir Pur) but no answer...

    COMMUTERS - PLEASE NOTE THAT JAHANGIR PURI METRO STATION PARKING IS NOT AT ALL SAFE AS I, MYSELF TAKEN OUT MY CAR WITHOUT A PARKING SLIP AND THEY WON"T EVEN BOTHER TO ASK...
    JAHANGIR PURI METRO STATION PARKING IS NOT AT ALL SAFE
    There are cars parked for months with covers on them leaving no space for daily commuters. ALl types of commercial vehicles(taxi, temo, RTV are allowed to park inside. Parking is almost always full even early in th emorning and late night, since people use the space for parking for days and months together.

    It is only after arguments that they allow us to park our car there. I understand that parking space is filled on first come first serve basis and it is not appropriate to deny us entry when ample space is available in the parking area.

    Many times we have to travel onward in car, as we are not allowed entry in parking area.

    It is requested to instruct the attendants there to behave properly with the commuters and manage the parking lot in rational and impartial manner.
    We need two checking machine for bags at Jhangir Puri Metro Station.

    CISF staff is very bed manners he behave like animal & using abusing language.
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      H
      Hitesh Jain
      from Pathanamthitta, Kerala
      Sep 3, 2009
      Resolved
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      Resolved

      Dear Sir/Maam
      On 3/9/09 I went to Rajiv chowk Metro station to board for Shadra and ask the on Counter No. 32 to give twoo ticket for Shadra Metro station, the person at Counter No. 32 at Rajiv CHowk metro station charged Rs.11 per ticket. But at shadra station my token was rejected for exit and I have to pay Rs. 50 per token.
      Sir,
      I want to complain about the Person person at Counter No. 32 at Rajiv CHowk metro station, because of her careless I wasted around 90minutes and I want Justice that why should I incurre the penalty for the fault of other person.
      Aug 14, 2020
      Complaint marked as Resolved 
      I k l batra working as Asst Manager in a Nationalised Bank at Pilkhuwa UP native place Najafgarh, Delhi. On 19/09/2009 I came to Dwarka More Station and went for Smart Card recharge. A security employye Mr. Shri Kant who was at search point, called me from Back very rudely ! A Helloooooo... When I shown my concern on his way of addressing me, he shouted at me and replied why should I call you Sir, I am not doing here any business why I should be polite. Even he was ready for manhandling...which I avoided. Than he told me I am of the same attitude. you can complaint where you want.

      My humble request to you..pls these security people should be given proper. Otherwise Metro will give a look like a Blue Line Bus in Delhi very shourtly...
      yeh bihari saale DMRC ko bihar metro rail corp banayenge aue corruption barayenge..yeh bihari kisi se darte nahi hai kyon ki inka ek nahi bahuut sare baap hote hai... ek railways mein, ek airlines mein, ek police mein. ek transport mein.etc etc...

      write complaint in the complaint book present with station controller. aur ho sake to station par shor machchao, public bhi mil kar in logo ko maregi.
      Bihari apni bhook-mari, or okaat to dekhata hi hai, 2%hi saale dheek hai baaki saab chor...
      Dy.C.E. or AEN lable sab lage hua hai, Gujan tiwari(AEN), Manoj vajpai(Dy.C.E), radhye shaym, or labi list hai enki, anticorruption deptt ko..inki...
      Dear Sir,

      I want to file a complaint against the person sitting on the ticket counter at around 1800 hrs in the evening on 04-Nov-10 at Green Park Metro Station

      The reason being he charged me more though I asked him twice about the fare

      I asked him for a token upto ndls and he charged me Rs 21 instead of Rs 16 and when I touched my token at the entrance it showed only Rs 16 that means he kept rest Rs 5 in his pocket only

      It's not a matter of 5 bugs it's the point of stealing which your staff is doing this is the second incident with me that's why I thought of complaing the same to you

      My token No. was [protected]

      An early action will be much appreciated

      Regards,
      Ankit Aggarwal
      mr. sridharan... you r not suppose to take all the credit for metro in delhi
      you should take care of the citizens of delhi...too...i m sure some of your employees behave like a unsocial elements ( like Gundas ) you should keep a complaints box in open ... so that any one can lodge his complaint easily...


      i have the same experience at pratap nagar metro station at smart card recharge counter at 10.55 p.m. there your incharge of the window asked me so rude about the change ( balance refund) even he had the change but he delayed me give the same for 10 miniutes

      i m not staisfied with the behaviour of the staff of Delhi Metro at all
      I haven't seen anything wrong in DMRC till now. But if above cases are true then I am ready to join DMRC as a motivatinal speaker and as a trainee to tell bad people or employees that how they can create a healthy invironment in DMRC.
      Earlier i had the feeling that METRO is Delhi Pride...But i dont hv that ideology now...Reason i was charged Rs 250/- Penalty for almost no cause...I just went out of the women coach coz my girl was sitting next door...I was caught by the 3rd rated ill mannered guards who dont hv etiquettes to talk or bahave..They manhandled me and took me to the Control room where the main officer was chewing guthka...He was such an that withought investigating about the matter he told me to pay a penalty og 250 bucks...Fact is that the other guys flew off coz they were alone and i was caught coz i was with a lady...I[censored] travell after 9:30 you can see men sitting in the women coach...i just want to say why this discrimination is going on... Metro employess...
      Dear Sir/Mam

      I have to kindly say that in every metro station you should place the WATER FACILITIES...becos the old person n the thirsty people have it...in these days is too hot in out side when working people came too metro station they dont have water...so plsss think about it..


      your cityzen

      NEHA SHARMA
      I never faced any issue with DMRC, but I am 80% agree with above complaints and I am 100% AGREE WITH neha Sharma . Drinking Water facility for public is really necessary in Delhi metro.



      dharmendra.[protected]@gmail.com
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        A
        AJIT SINGH TANWAR
        from Agra, Uttar Pradesh
        Aug 21, 2009
        Resolved
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        Resolved

        Sir,
        I was applied to dmrc for the post of junier engineer but till now my admitt card is not receive please inform me.
        thank you.
        Aug 14, 2020
        Complaint marked as Resolved 

        Dmrc — not view online bill

        give the online bill detail,
        i am already doing sms as per your instruction given in
        bill reciept

        Dmrc — Excess of bill

        Dear sir/madam
        I purchase a connection Mob. no [protected] with your Account executive Mr.Suresh Pandey(mob.no.[protected] who told me that in that connection you can use GPRS unlimited in just 99/month, and i use accordingly, but nothing is like that my total call charge is about Rs 100.But my bill is Rs.1391.Extra bill is using of GPRS.I have a proof that Mr. Pandey told me like that.
        And also i am not receive my bill in a singal time.Please take some necessary action as soon as can possible.My connection no is [protected], [protected]

        dmrc — Not receiving my airtel mobil bill.

        Since i purchase a new connection, I am not receiving my airtel mob.bill in a single time.My mob.no.is [protected].please do something about it as soon as possiable.

        dmrc — Airtel Network Problem

        Dear Sir,
        i'm a resident of Delhi metro rail corp staff quarters.here is a major problem of airtel network.
        it's giving major call drops and unavailability of mobile numbers.
        plz do the needfull

        Best regards

        Dmrc — water leakage

        Dear Sir,
        I’ve seen a big water leakage in water line of Sonia Vihar behind Delhi metro rail staff quarters Shastri Park Delhi 53.
        The leakage is causing wastage of water around few lacks liter per day and creation of mud and resulting in developing of dengue mosquitoes.

        Thanks & regards
        Amit dahiya
        sir i have applied DMRC form for the post of Jr. engineer but right now i have n't got my admit card. please send my admit card on my e-mail so that i could download my admit card.
        one thing more when DMRC exam held on
        i have riecived my admit card for writain examination.pls send me my admit card on my email id
        Dear sir,
        I have applied DMRC form for the post of Jr. engineer but right now i have n't got my admit card. please send my admit card on my e-mail so that i could download my admit card.
        one thing more when DMRC exam held on?
        Sir i have applied for the post of Sr. System Analyst in DMRC and haven't received admit card yet. please send my admit card on my e-mail so that i could download my admit card .The exam is on[protected].
        Dear sir,

        I have applied DMRC form for the post of Jr. engineer but right now i have n't got my admit card. please send my admit card on my e-mail so that i could download my admit card.

        sHAILENDRA SUYAL
        [protected]
        dear sir

        I have applied DMRC for the post of Jr.engineer but right now i have not got my admit card .please send my admit card on my e-mail
        admit card on my e-mail
        I have applied DMRC form for the post of Jr. engineer and sc/to but right now i have n't got my admit card. please send my admit card on my e-mail so that i could download my admit card
        I have applied DMRC form for the post of Jr. engineer and sc/to but right now i have n't got my admit card. please send my admit card on my e-mail so that i could download my admit card
        I have applied DMRC form for the post of Jr. engineer and sc/to but right now i have n't got my admit card. please send my admit card on my e-mail so that i could download my admit card
        sir i have applied DMRC form for the post of Jr. engineer but right now i have n't got my admit card. please send my admit card on my e-mail so that i could download my admit card
        Please send me DMRC Admit Card Jr. Eng (Electronics)
        I have applied DMRC for the post of Jr.engineer electronics but right now i have not got my admit card .please send my admit card on my e-mail
        Dear sir,
        I have applied DMRC form for the post of sc/to but right now i have n't got my admit card. please send my admit card on my e-mail so that i could download my admit card.
        one thing more when DMRC exam held on?



        Best Regards
        Abhishek kumar
        [protected]
        sir;
        i applied dmrc post of trainoperator exam2009 but can`t my admit card
        Dear sir,

        I have applied DMRC form for the post of Jr. engineer but right now i have n't got my admit card. please send my admit card on my e-mail so that i could download my admit card.
        I have applied DMRC form for the post of Jr. engineer but right now i have n't got my admit card. please send my admit card on my e-mail so that i could download my admit card.
        ADMIT CARD
        Sir,
        I was applied to dmrc for the post of junier engineer but till now my admitt card is not receive please inform me.
        thank you.
        I have applied DMRC form for the post of Jr. engineer but right now i have n't got my admit card. please send my admit card on my e-mail so that i could download my admit card
        Sir,
        I was applied to dmrc for post of junior engineer but till my admit card is not recieve please inform me.
        Thanku
        how to download online addmision card.
        I have applied DMRC form for the post of System analyst but right now i have n't got my admit card. please send my admit card on my e-mail so that i could download my admit card.
        I have applied DMRC form for the post of Jr. engineer but right now i have n't got my admit card. please send my admit card on my e-mail so that i could download my admit card.
        one thing more when DMRC exam held on?
        i was apply dmrc JE post but not receive my admit card please inform me.
        thankyou.
        Sir,
        I was applied to dmrc for post of junior engineer but till my admit card is not recieve please inform me

        Thanks
        Dear sir,

        I have applied DMRC form for the post of Jr. engineer ( electrical )but right now i have n't got my admit card. please send my admit card on my e-mail so that i could download my admit card

        your thanks and regards

        vipul kumar tiwari
        plz give me my admit card...
        Sir,
        I was applied to dmrc for post of junior engineer but till my admit card is not recieve please inform me

        Thanks
        Sir,
        I was applied to dmrc for post of junior engineer but till my admit card is not recieve please inform me

        Thanks
        Sir,
        I was applied to dmrc for post of junior engineer but till my admit card is not recieve please inform me

        Thanks
        sir/madam i have not got admit card yet, for the post of jr. engineer(electronics), so please infom me as soon as possible,
        so that i can appear in written exam for the same post...
        thanx
        Sir,
        I was applied to dmrc for post of junior engineer but till my admit card is not recieve please inform me

        Thanks
        PLEASE SEND MY ADMIT CARD
        I was aplied for the post of Jr.Executive & still i don't get my admit card so plz inform me what have to do??
        thanx
        Sir,
        I have applied DMRC form for the post of Jr. engineer but right now i have n't got my admit card. please send my admit card on my e-mail so that i could download my admit card.
        Please send my admit card of JE


        Detail Below
        Fater name - Ram Pal Singh
        D O B - 23/12/1984
        DD No-146648
        shashi
        mbbbbnm
        for admit card
        Dear sir,
        Please send admid card at my mail id .
        Sir, I have not got my admit card till now for the post of JE to be held on 20th sep.Please send it on my email address.
        Sir,
        I was applied to dmrc for the post of junier engineer but till now my admitt card is not receive please inform me.
        thank you.
        Sir,
        I was applied to dmrc for post of junior engineer but till my admit card is not recieve please inform me.
        Thank
        please send my admit card early as possible
        sir i have applied DMRC form for the post of Jr. engineer but right now i have n't got my admit card. please send my admit card on my e-mail so that i could download my admit card.
        one thing more when DMRC exam held on







        [protected]@gmail.com
        admit card for exam
        Sir, I have not got my admit card till now for the post of JE to be held on 20th sep.Please send it on my email address.
        Sir,
        I was applied to dmrc for the post of junier engineer but till now my admitt card is not receive please inform me.
        thank you.
        sir,
        i have lost photocopy of my admit card for the post of jr.engineer(electronics) so send me the duplicate admit card in my mail.



        thank you
        sir
        pls send me my admit card...
        on my mail ...
        my admit card
        sir i attennd dmrc (je post exam date 20) plz sir give me duplicate copy on my email
        Sir i have applied for the post of Sr. System Analyst in DMRC and haven't received admit card yet. please send my admit card on my e-mail so that i could download my admit card .The exam is on[protected].
        hiiiii
        my name is preeti gupta please sent my admit card on my email id
        sir,


        i have applied to dmrc for the post of Maintainer but right now i havn't got my admit card .so pls sir send my admit card as soon as possible.
        Sir,
        I was applied to dmrc for post of junior engineer but till my admit card is not recieve please inform me.
        Thanku
        plz give me my admit card...



        With regadr
        Sanjeev kumar
        I -17A, Krishan Vihar
        New Delhi -110086
        Mob. [protected]
        admit card
        Sir,
        I was applied to dmrc for post of junior engineer but till my admit card is not recieve please inform me.
        Thanku
        Sir
        I have applied for the post of sc/to which exam has been sheadualed
        on 15/02/2010(sunday) but i have an another exam of GATE on same date
        so please sir take the right deccession about the exam

        thanks
        sir
        I was applied to dmrc for post of sc/to but till my admit card not receive plz inform me
        thank you
        dear sir,
        i have applied for the post of train controller.all my friends which had applied with me have got the admit card & the exam has to be held on 14th feb.
        please send my admit card on my email id so that ican face the exam .
        i will be heartly thankful to you sir.
        Sir,
        I was applied to dmrc for post of junior engineer but till my admit card is not recieve please inform me

        Thanks
        Sir,
        I was applied to dmrc for post of junior engineer but till my admit card is not recieve please inform me.
        Thanku
        please sir send me my admit card inmy email address today is last date
        i was applied train operator & station controller my admit card s not reached in my adress so please send me sir my admit card in my email
        Sir,
        I was applied to dmrc for the post of junier engineer but till now my admitt card is not receive please inform me.
        thank you. please send me my admit card in my email
        sir i have applied for the post of CRA, advt no dmrc /om/hr/1/2010. last date 23/6/2010 and yet i haven't received my admit card .plz send it soon.


        best regards
        veena singh
        sir
        i have applied for the post of costmer relation & i haven't received my admit card yet.last date of application was 23/8/2010.
        plz send it soon
        best regards
        veena singh
        sir
        i have applied DMRC in to the post of office excutive (form code: DMRC/OM/HR/1/2010) but till now i do't have got my admit card. so please request sent my admit card on my admit card. so i could easily download my admit card. my e-mail id is www.[protected]@gmail.com
        Sir,
        I was applied to dmrc for post of junior engineer (civil) but till now my admit card is not recieve please inform me. my email ID is- [protected]@rediffmail.com

        Thanks
        sir, i have applied dmrc junior engineer mechachnical . but i have not received exam date/admit card / or any other informations. kanika uniyal, ward- 2, saharanpur road, herbertpur, dehradun-248142 uttarakhand. kanika.[protected]@rediffmail.com mb.no.[protected]
        when will i recive my admit card . i applied for jr. engineer 2010.plz send soon within priod.

        [protected]@yahoo.co.in
        [protected]
        sir i have applied DMRC form for the post of Jr. engineer but right now i have n't got my admit card. please send my admit card on my e-mail so that i could download my admit card.pls snd my admitcard on my email id [protected]@rediffmail.com. i wait ur response. thanu u
        sir, i am surbhi shakya, i have applied for the post of SC/TO and i have`nt got my admit card.so please send me permission slip on email id- surbhi.[protected]@gmail.com.my DOB is 16/05/1990. Registration No. 086522., , Roll No . 2209371
        sir, i am surbhi shakya, i have applied for the post of SC/TO and i have`nt got my admit card.so please send me permission slip on email id- surbhi.[protected]@gmail.com.my DOB is 16/05/1990. Registration No..086522, , Roll No. 2209371...
        admit card
        Sir,
        I was applied to dmrc for post of Station Controller but till my admit card is not recieve please inform me.
        Thanku
        Sir,
        I was applied to dmrc for post of junior engineer but till my admit card is not recieve please inform me.
        Thank you
        Sir,
        I was applied to DMRC for the post of junior engineer but till now my admit card is not receive. How to download online admission card. please inform me.
        thank you.
        I have applied DMRC form for the post of Jr. engineer but till now my admit card is not receive please inform me. thank you.
        my email- akhilesh05.[protected]@gmail.com
        AKHILESH KUMAR YADAV
        DATE OF BIRTHDAY[protected]
        VILL-ADARI DEHAT (SIDHAUNA)
        POST -ADARI
        DIST-MAU
        UTTAR PRADESH
        sir
        i have applied to dmrc for the post of j e but right now i have not got my admit card .so please sir send my admit card as soon as possible.
        I have applied DMRC form for the post of Jr.engineer but i am not getting any information.
        In enquiry they told me that my form is not received by them they donot tell about the DRAFT.
        Now i donot know that how can i deal
        ANCHAL GOSWAMI
        Sir,
        I was applied to Dmrc for post of junior engineer Electrical but till my admit card is not recieve please inform me.


        Regardsn
        Arvind prasad
        [protected]
        i have not received my admit card for je/ mechanical which is held on 12/12/10
        why are the exit gate no. 1 and 2 at kashmir gate for commuters going towards huda city centre and jahangir puri closed. please reconsider the decision as the first coach is reserved for ladies and they have to come back in order to get the first coach.
        similarly male passengers have also come back.
        Dear Sir,

        Being a daily commuter, I want to bring some facts to your kind notice. I am a resident of Janak Puri and working at Noida – Sector 63. In previous, we have contacted the customer care various times upon this very cause and that’s the only today we come to know about your Complaint No., though mentioning above. The obvious and single option to travel that distance is Metro only. But that is sad so say DMRC is not providing smooth journey to its passenger.

        The six coach rack was introduced a year back but plied mostly on Vaishali route. Noida route has hardly 1 or 2 trains between the, horribly crowded time 7.30 am to 9.30 am. If we get more six coach trains at this time period, it is not me or my friends, but a lot of passengers will be benefited. & I just want to one answer from DMRC side that in Vaishali route only 2 stations are added & even the rush is so less as compare to Noida side then why most of the six coach trains are going to Vaishali route….please think of it

        It is requested to please look into the matter and arrange solution to the problem we facing every day.
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          R
          raju
          from Lucknow, Uttar Pradesh
          Jul 20, 2009
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          Hi,

          Sir, you can see that still now there Jamrud pur area is not free to Local bussess or other vehichle
          we are facing many problem, my bussess cames from nehru place to dilshad garden, chartered bus
          but due to DMRC late work of clearing the road thousands of people facing daily problem for this issue

          when will be this problem shourt out.

          Regards,
          Raju Kumar
          DMRC is worst. A CBI inquiry should be done in this regard of DMRC's poor and corrupt working.
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            H
            himanshuon
            from New Delhi, Delhi
            Jun 2, 2009
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            i was travelling to G.T.B nagar from tiz hazari on tuesday 2/6/09. accidentally i missed the station. when i cam on the next station, model town, i had to change the platform to reach my destination but was stopped by the metro staff. they said this is an offence that i have exit the stn n make an entry again with a fine of rs.50. when i negotiated, they used foul language n demanded rs.50.
            instead of traveeling again i exited, travelled by auto rikshaw. in this two care takers and the customer care executives were involved. it happened at 12.30pm
            Aug 13, 2020
            Complaint marked as Resolved 
            I had put in a written complaint vide complaint book entry No.325071 at Shastri Nagar Metro station against the misconduct, assault & extortion bid by the Metro kiosk attendent & two safai karamcharies.that happened at about 4.00 PM on[protected]. I also sent my complaint to the Chief Vigilance Officer through email at 08.50 PMon the same day i.e.[protected]. Till date no action has been taken. If such is the working of the METRO Vigilance department, it is very irresponsible act. If bo strict deterent action is taken immediately & there is no responce within a week, I shall be constrained to fesort to file criminal cases at the cost of the DMRC ( of cource including dharna / demostration & media reporting.)
            R.L.GUPTA
            Advocate, Delhi High Court
            R/o E-2 / 114 SHASTRI NAGAR, DELHI-110052
            dear mr. gupta,
            DMRC staff is really useless and third grade. even the customer care people and drivers, maintenance staff is also useless. when you talk to them in english, they are not able to answer.

            i think DMRC recruitment staff took bribe from RICKSHAW pullers and provided them these jobs.

            these biharis always show BHAI-CHARA when ever you make any complaint.

            the best way is - write a complaint in presence of station controller or .station controller and provide them your address. they will answer you in written at your address and then your can put a case against them.

            and simple way is - talk in english, ye bihari waise hi ghabra jayenge.
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              Ambuj Garg
              from Delhi, Delhi
              May 26, 2008
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              Hi,
              I am Ambuj Garg, r/o C-344 East End Appartments, Mayur Vihar Phase 1, New Delhi 96.
              I was travelling in my car from Rajnigandga crossing (Noida) towards sector-18 today on 26.05.2008 at 9:15AM when a Delhi metro hoarding fell on my car as it was not adequately fixed on to the groung.
              My car was damaged. On enquiring it in a repair workshop I was told that a expenditure of 35000 Rs was requried. As my car is insured I would be able to claim the part of amount from the insurance Co. But still I would be left paying around 10000Rs from my pocket.
              Please let me know how to proceed the claim in this scenario
              Aug 14, 2020
              Complaint marked as Resolved 
              Date: 3rd October 09
              Route: Rohini to Vishwidyalaya
              Time: 11:30-11:45 am- 12:30 -12:45 pm
              Me and my son took the token from Rohini to Vishwidyalaya. The counter guy took Rs. 26/- (Rs.13/- each). HE WAS BUSY TALKING ON MOBILE. When we reached Vishwavidyalaya station, the machine showed invalid amount. When we reached "CUSTOMER CELL" to our utter surprise, the guy Mr. Jitendra Prasad was only interested in making us pay the penalty.(Rs. 102/-- 51/-Rs. each) I insisted on speaking to some senoir person, but he did not let me meet, instead after requesting for so long he let me speak to somebody on phone, saying that he is a senior person. Let me tell you one thing "the way he was speaking, I doubt he was a senior person". Even he instead o[censored]nderstanding the problem kept on insisting me to pay the penalty.I want to bring this insident to the notice of sr. authorities as money is not a problem, WHEN I CAN PAY RS. 13/- EACH FOR A TICKET I CAN ALSO PAY RS. 14/- FOR THE SAME. I WAS NOT TRAVELLING WITHOUT TICKET.I AM A RESPONSIBLE CITIZEN, BUT INSTEAD OF HELPING, BEING HARASSED IS MY CONCERN.

              EVEN AFTER THIS INSIDENT I STILL HAVE VERY HIGH REGARD FOR MR. SHREEDHAR. HOPE NECESSARY ACTION WILL BE TAKEN IN THIS MATTER.
              Hi,
              I am Ashok Negi, Flat 194 Poket-7 Rohini Sector 23 New Delhi -110085. Ph No [protected].
              I was travelling in my car from Vishram Chowk crossing (Rohini sector -3 ) towards sector-23 (my home)on 16.11.2009 at 10:30 PM with my family when a Delhi metro Fedder Bus (the driver was drunk) hit my car by crossing the red light and in my family my brother, father and pregnent wife injured because of this accident My car was damaged.On enquiring it in a repair workshop I was told that a expenditure of 80000 Rs was requried. As my car is insured I would be able to claim the part of amount from the insurance Co. But still I would be left paying around 10000 to 20000 Rs from my pocket and i am also bearing the Medical expences.

              I also put the FIR against the driver he were in the lock up but deneying to pay the claim Please let me know how to proceed the claim in this scenario,
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