Delhi Metro Rail Corporation [DMRC] Complaints & Reviews

Today, i feel suffocate in the metro that's why i put my mask down from my nose and instantly on shastri nagar metro station the DMRC staff came and take a photo of mine and don't understood my problem and also misbehave and talk very rudely and also says that don't came in metro again and say to go out the metro. I request dmrc that take a action on it. Because of my suffocation problem i pay 200 to them.
The ticket id of challan is : 80704166
Operator : 004444
My metro card no. = 55966974
If possible pls refund my 200 and take action on this staff.

There is a problem of encroachment outside the main Entry/Exit gates of DMRC at many stations like Dwarka More Gate No 2, Nawada metro station gate no 3 & 4, Uttam Nagar East gate no 2 & 3, Tilak Nagar gate No 3 and Rajouri Garden gate no 4. Due to these encroachments free movement of passengers hampered and create nuisance. Please remove these encroachments for easy movement of public and clean Delhi.

I have a problem with my hinge in my laptop.It gas been only 2months .My laptop model is Dell New 15 Intel i3-1115G4 Laptop.

The problem is with Nirman vihar metro station here metro comes in every 10 minute not like every other station where it comes within 2 to 3 minutes it cause me to unnecessarily delay for my office this is happing from last 2 to 3 weeks also most of the time when Metro arrive it stop at laxmi nagar metro station then I have to wait again 7 to 8 minutes my 15 minutes way become 35 minutes due to this inconvenience, I took a metro just to saving my time but what is a benefit of this when I have to late in either way this is very disappointing, didn't expect this from Delhi Metro who have such wide network but still unable to manage it's late metro timing.

I am traveling from dwarka to najafgarh via metro-gray line. And for a three station route, the metro has been standing still at dwarka station for last 15 mins with doors kept wide open. This has lead to mosquitoes come inside the train and everyone in my sight is struggling to stay in the metro. Is this being done intentionally, are metros who cover hardly 5 minutes roite supposed to stand for 15-20 minutes at every station. Are waiting to catch dengue/ malaria or something.

We are daily traveler in metro from Trilok puri to Gurgaon but pink line service is too slow there are 11 minutes gap in metro some time it is 15 minutes.

Request to you please look into it and maybe decrease the time 5 minutes instead of 11 or 15.

Regards
Awanish
[protected]

Yellow line metro stops in the middle of the route and is delaying me by half hour approximately on daily basis

I regularly travel in delhi metro from Pul Bangash metro station buy from the last few weeks the office staff and the CRPF officials closed the only entrace gate of Pul bangash which is causing a lot of troubles to it's travellers. Due to this, everybody will get late to their works or some of them are getting deductions in their salary. If we asked about the reason for the same they don't have any answers for that.
Please provide us answers why they are causing such troubles to the people who are using their services.
We need answers

Sir, one Mr.Pawan Kumar Emp.ID. 20546 from Delhi Metro Div.3/c today took my photograph while the train was approaching destination vaishali metro and showed it to me. In the photograph it may be clearly seen that no one is around all seats are empty while my mask is sliding little below my nose. However he shouted why your mask is below your nose.
I explained to him that some moisture accumulated on my spectecles and as no is around I have lowered my mask to clear the moisture and I showed him my senior citizen card my present age is 65 years.
He snatched my senior citizen card and forced me to pay Rs. 200 in lieu of may pensioner card. When I paid him Rs. 200 and only then he gave the card.
Question of paying him Rs.200/- may be neglected but no one would neglect the way this DMRC employee bullied and blackmailed me for that not even considering my age and the empty compartment when mask may not be required. My photograph which he took shall support my statement and it may be seen that I was sitting all alone.
Therefore DMRC must compensate for the harassement and bullying experienced by elderly costomer was put into by their rude and abusive employee.

Yours faithfully,
Lakshmi Narayan Bhatt.
Retired Goverment Officer

As I have the problem to respirates during wearing mask, the staff don't listen toward anything. On the other hand, people are breaking rules by sitting together in the metro seats as the staff should see towards them rather then the people who are following maximum rules as much as they can .I have proof of the people's breaking rules .so, dmrc should have to take action towards them.and I want fully justice toward it

There is no protocol or sop following by you and cisf officials also, you both need to work on protocol or sop rather than targeting the community, this is not your private property its public property, you both are just a care taker of that, do your officials powers in ethnically way.

poor protocol, poor management system, poor sop guidelines, if will rate your services that is 10 out -10

Dear Royal enfield
I bought a Himalayan bs6 from Roviz Motors Karunagapally, kollam, Kerala on 11-sep-2021.
After first service I heard a extra noisy sound from engine.At that time I contact with service center and I go to the Roviz motors and unnoonny motors Madannada, kollam for the same complient for 5 times and they not fix the complient.Now my vehicle done 5000km and I drop the motorcycle in Roviz motors service center for fixing the engine sound issue on 03/01/2022 now almost cover 18days.
At in this time I didn’t get back the motorcycle from the service center.
Can u give me a solution for this Urgently

Give me my money. 10500 i pay but Not a return to my money. This website and team totally fraud. I request all people not Trust to this website and team member. Totally fraud and fake..

Hii,
This complain regarding of my metro card.
Recharge my metro card Rs.500 /- through my debit card, but amount not received in my metro card after top-up in machine, but balance was deducted in my account.
I didn't received amount, its been one week now.
Metro card no: [protected].
Kindly help..

Shutter at entry gate of Arthala Metro is malfunctioned from 3 days... People has to feel the pain in entering metro station

I traveled from GTB nagar today morning but due to overcrowded the entry was closed. I told one of the staff of DMRC that being a media person it's urgent I need to be on time. He misbehaved and commented badly on the profession.
I am not aware of his name, strict action should be taken on him.

Dear govt. i am facing an issue while reaching metro station 52 as all gates are closed and i am not able to cross the highway as vehicles are running at high speed and there is no way to cross the road ..being a women ..i cant jump over the divider ..kindly consider my request and open the lift atleast of metro station sector 52 of other side

Dear dmrc,
I have recharged my dmrc card[protected] on 18th September by amazon but it is not topup on atvm .
Operator ref. No.[protected]

Some gates of the metro station had been shut due to COVID last year however now that everything has opened and metro has resumed in full capacity, it is requested to open all gates of the metro station as it causes a lot of inconvenience.

This complaint is specially in regard to the Dabri mor Janak Puri South metro station (Magenta line) whose 2 gates are almost 400 metres away from each other.

Hi

I have recharged of Rs. 100/- at KalkaJi Mandir Station as on[protected] with Token/ Smart Card recharge machine.

I made payment through Debit Card.

Money has been debited but smart card not recharged.