Delhi Metro Rail Corporation [DMRC] Complaints & Reviews

Sir, one Mr.Pawan Kumar Emp.ID. 20546 from Delhi Metro Div.3/c today took my photograph while the train was approaching destination vaishali metro and showed it to me. In the photograph it may be clearly seen that no one is around all seats are empty while my mask is sliding little below my nose. However he shouted why your mask is below your nose.
I explained to him that some moisture accumulated on my spectecles and as no is around I have lowered my mask to clear the moisture and I showed him my senior citizen card my present age is 65 years.
He snatched my senior citizen card and forced me to pay Rs. 200 in lieu of may pensioner card. When I paid him Rs. 200 and only then he gave the card.
Question of paying him Rs.200/- may be neglected but no one would neglect the way this DMRC employee bullied and blackmailed me for that not even considering my age and the empty compartment when mask may not be required. My photograph which he took shall support my statement and it may be seen that I was sitting all alone.
Therefore DMRC must compensate for the harassement and bullying experienced by elderly costomer was put into by their rude and abusive employee.

Yours faithfully,
Lakshmi Narayan Bhatt.
Retired Goverment Officer

As I have the problem to respirates during wearing mask, the staff don't listen toward anything. On the other hand, people are breaking rules by sitting together in the metro seats as the staff should see towards them rather then the people who are following maximum rules as much as they can .I have proof of the people's breaking rules .so, dmrc should have to take action towards them.and I want fully justice toward it

There is no protocol or sop following by you and cisf officials also, you both need to work on protocol or sop rather than targeting the community, this is not your private property its public property, you both are just a care taker of that, do your officials powers in ethnically way.

poor protocol, poor management system, poor sop guidelines, if will rate your services that is 10 out -10

Dear Royal enfield
I bought a Himalayan bs6 from Roviz Motors Karunagapally, kollam, Kerala on 11-sep-2021.
After first service I heard a extra noisy sound from engine.At that time I contact with service center and I go to the Roviz motors and unnoonny motors Madannada, kollam for the same complient for 5 times and they not fix the complient.Now my vehicle done 5000km and I drop the motorcycle in Roviz motors service center for fixing the engine sound issue on 03/01/2022 now almost cover 18days.
At in this time I didn’t get back the motorcycle from the service center.
Can u give me a solution for this Urgently

Give me my money. 10500 i pay but Not a return to my money. This website and team totally fraud. I request all people not Trust to this website and team member. Totally fraud and fake..

Hii,
This complain regarding of my metro card.
Recharge my metro card Rs.500 /- through my debit card, but amount not received in my metro card after top-up in machine, but balance was deducted in my account.
I didn't received amount, its been one week now.
Metro card no: [protected].
Kindly help..

Shutter at entry gate of Arthala Metro is malfunctioned from 3 days... People has to feel the pain in entering metro station

I traveled from GTB nagar today morning but due to overcrowded the entry was closed. I told one of the staff of DMRC that being a media person it's urgent I need to be on time. He misbehaved and commented badly on the profession.
I am not aware of his name, strict action should be taken on him.

Dear govt. i am facing an issue while reaching metro station 52 as all gates are closed and i am not able to cross the highway as vehicles are running at high speed and there is no way to cross the road ..being a women ..i cant jump over the divider ..kindly consider my request and open the lift atleast of metro station sector 52 of other side

Dear dmrc,
I have recharged my dmrc card[protected] on 18th September by amazon but it is not topup on atvm .
Operator ref. No.[protected]

The grey line metro is delay every day and I have been working late so it took me 20 to 25 min to reach my destination which took only 6 min earlier. I don't know what the problem is but kindly solve this problem. You will be very grateful.
Thank you...

Some gates of the metro station had been shut due to COVID last year however now that everything has opened and metro has resumed in full capacity, it is requested to open all gates of the metro station as it causes a lot of inconvenience.

This complaint is specially in regard to the Dabri mor Janak Puri South metro station (Magenta line) whose 2 gates are almost 400 metres away from each other.

Hi

I have recharged of Rs. 100/- at KalkaJi Mandir Station as on[protected] with Token/ Smart Card recharge machine.

I made payment through Debit Card.

Money has been debited but smart card not recharged.

Sir,
I have wrongly recharge my smart card. Instead of my smart card no. I entered wrong no. My smart card no is 49144255, however I mistakenly recharged into[protected].
Please help me

Today, I was taking metro from Sikanderpur metro station while returning from my office.
My metro card had no balance.
I went to the employee named Jitendra kumar and asked me to give me the token. He denied in a very bad tone and said " read what is written on the board outside, yaha token nahi milega. Neeche Ja".
I got angry. My atm had some server issue I asked to recharge the card and I wanted to transfer from UPI, he denied. I don't take online payments. I said now, it's written you accept. He replied so badly in a bad tone " mene Bol Diya toh Bol Diya kissi aur station chale jao itne dikkat h"
I got angry on him. I told him, how dare you talk to your customer in this manner. Who the hell you think we are. He holding the mic said, I talk like this. Do whatever you can.

I complained the officials sitting at the checking port about his behaviour. They simply said it's not our department.
2 uniformed men came and asked me about what is happening took to the room where manager was sitting.

I told manager how dare your employees talk like this to customer in-front of you. He said I have many more things to look into.
From behind that slobbish employee was saying, my name is Jitendra kumar. Do whatever you can.

No one in the office said anything to employee. He was so ill mannered. I will make sure he pays for his attitude. I'm raising complaint here against DMRC & staff they're hiring. And shall take this forward as much as I could.

Damaged road from khajuri flyover to gokalpuri flyover pot holes of diameter 2 mtrs occured everyplace on the road. No work done from your side people face so much trouble due to road potholes and water logging because of poor road. PWD told this complaint relates to u plz 🙏 do needful. Your always done appericiatable work I hope you done same

Today dated[protected] approx 10.30am at botanical garden metro station when I am enter in metro for kalkaji metro staion someone stole my phone with in 5 sec when I am trying to complaint in control room they said they are not doing nothing please complaint in police station .white colour Realme XT my mobile .it is very precious for me.pls find

Remove from quarter premises.

Dear Sir

Request 3to please open both side gate in jasola metro station as there is no need to close both gate

Hi, i have recharge my card via phone pay on 20 Aug 2021. from 100 Rs. but still it is showing sending recharge request. my Transaction Id is this: S2108201941293919016700.