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Delhi Metro Rail Corporation [DMRC] Complaints & Reviews

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Last updated Feb 17, 2024
Complaints 526
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Delhi Metro Rail Corporation [DMRC] Phone Numbers

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+91 11 2341 7912
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+91 11 2256 1231
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+91 11 2341 7921

Delhi Metro Rail Corporation [DMRC] Website

Delhi Metro Rail Corporation [DMRC] Head Office Address

Metro Bhawan, Fire Brigade Lane, Barakhamba Road
New Delhi
New Delhi District
Delhi
India
110001

Delhi Metro Rail Corporation [DMRC] reviews & complaints page 6

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N
Nowshad Nazar
Jan 20, 2022
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Complaint about engine side

Address:kerala kollam

Dear Royal enfield
I bought a Himalayan bs6 from Roviz Motors Karunagapally, kollam, Kerala on 11-sep-2021.
After first service I heard a extra noisy sound from engine.At that time I contact with service center and I go to the Roviz motors and unnoonny motors Madannada, kollam for the same complient for 5 times and they not fix the complient.Now my vehicle done 5000km and I drop the motorcycle in Roviz motors service center...
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H
Happyshah
Jan 18, 2022
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Product

Give me my money. 10500 i pay but Not a return to my money. This website and team totally fraud. I request all people not Trust to this website and team member. Totally fraud and fake.....
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3
325mani
Jan 2, 2022
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Recharge metro card but didn't received amount.

Address:Block no -H,Gali no-16,House no -582,sangam vihar,new delhi

Hii,
This complain regarding of my metro card.
Recharge my metro card Rs.500 /- through my debit card, but amount not received in my metro card after top-up in machine, but balance was deducted in my account.
I didn't received amount, its been one week now.
Metro card no: [protected].
Kindly help.....
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Shutter at entry gate of Arthala Metro is malfunctioned from 3 days... People has to feel the pain in entering metro station...
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K
Karan_Arora
from Delhi, Delhi
Dec 30, 2021
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Staff misbehaving nature

I traveled from GTB nagar today morning but due to overcrowded the entry was closed. I told one of the staff of DMRC that being a media person it's urgent I need to be on time. He misbehaved and commented badly on the profession.
I am not aware of his name, strict action should be taken on him....
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R
rashmi tiwarii
Dec 30, 2021
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I am complaining to open the gate of sector 52

Dear govt. i am facing an issue while reaching metro station 52 as all gates are closed and i am not able to cross the highway as vehicles are running at high speed and there is no way to cross the road ..being a women ..i cant jump over the divider ..kindly consider my request and open the lift atleast of metro station sector 52 of other side...
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A
Ajay@778501
from Delhi, Delhi
Oct 30, 2021
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Topup not done

Dear dmrc,
I have recharged my dmrc card[protected] on 18th September by amazon but it is not topup on atvm .
Operator ref. No.[protected]...
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S
sara massey
Oct 28, 2021
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Complaint about grey line metro

Address:Grey line metro

The grey line metro is delay every day and I have been working late so it took me 20 to 25 min to reach my destination which took only 6 min earlier. I don't know what the problem is but kindly solve this problem. You will be very grateful.
Thank you...
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A
Adii80083522
Oct 11, 2021
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Closed gates

Address:C-2 Janak Puri

Some gates of the metro station had been shut due to COVID last year however now that everything has opened and metro has resumed in full capacity, it is requested to open all gates of the metro station as it causes a lot of inconvenience.

This complaint is specially in regard to the Dabri mor Janak Puri South metro station (Magenta line) whose 2 gates are almost 400 metres away from each other....
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B
bisht221
from Delhi, Delhi
Oct 11, 2021
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Smart Card Recharge of Rs. 100

Address:Delhi

Hi

I have recharged of Rs. 100/- at KalkaJi Mandir Station as on[protected] with Token/ Smart Card recharge machine.

I made payment through Debit Card.

Money has been debited but smart card not recharged....
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H
Himani bnsl
from Gurugram, Haryana
Oct 7, 2021
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Wrongly recharge my smart card

Sir,
I have wrongly recharge my smart card. Instead of my smart card no. I entered wrong no. My smart card no is 49144255, however I mistakenly recharged into[protected].
Please help me...
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R
RATI goswami
from Delhi, Delhi
Sep 25, 2021
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Employee behaviour

Address:India

Today, I was taking metro from Sikanderpur metro station while returning from my office.
My metro card had no balance.
I went to the employee named Jitendra kumar and asked me to give me the token. He denied in a very bad tone and said " read what is written on the board outside, yaha token nahi milega. Neeche Ja".
I got angry. My atm had some server issue I asked to recharge the card and I wanted to transfer from UPI,...
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R
Rohit sonia
from Delhi, Delhi
Sep 22, 2021
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Damaged Road from khajuri flyover to gokalpuri flyover

Address:Ganga vihar delhi

Damaged road from khajuri flyover to gokalpuri flyover pot holes of diameter 2 mtrs occured everyplace on the road. No work done from your side people face so much trouble due to road potholes and water logging because of poor road. PWD told this complaint relates to u plz 🙏 do needful. Your always done appericiatable work I hope you done same...
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G
Ganga Prashad Sharma
Sep 13, 2021
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Mobile stolen complaint

Address:Botanical garden metro station noida

Today dated[protected] approx 10.30am at botanical garden metro station when I am enter in metro for kalkaji metro staion someone stole my phone with in 5 sec when I am trying to complaint in control room they said they are not doing nothing please complaint in police station .white colour Realme XT my mobile .it is very precious for me.pls find...
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M
Maghia
Sep 11, 2021
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Dog bite

Address:Shastri park metro station gate no 01

Remove from quarter premises....
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G
Gopal Kumar Srivastava
Aug 31, 2021
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Jasola metro station

Dear Sir

Request 3to please open both side gate in jasola metro station as there is no need to close both gate...
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M
manish nagar123
Aug 29, 2021
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Recharge by phone pay amount not reflected

Hi, i have recharge my card via phone pay on 20 Aug 2021. from 100 Rs. but still it is showing sending recharge request. my Transaction Id is this: S2108201941293919016700....
+1 photos
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G
gauravdan40
Aug 28, 2021
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Staff without mask.Misbehaviour also

This is inform u that 5.00 pm azadpur metro station 28.08.21.Staff worker at ticket counter not wearing mask and I card on duty.He also misbehave regarding giving bills for ticket to the customer.plz take appropriate action against him.His photo is also attached...
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L
Lalit5392
Aug 23, 2021
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Card Recharge did not happen

Address:C-35/616 Ganesh Nagar-2, Shakarpur , Delhi-110092

This is to bring in kind notice that I have recharged my Delhi metro card through UPI(paytm) and received receipt successfully but as soon I used my card, it showed zero balance or insufficient balance in your card.
Recharge was of rs.100, please look into the matter to resolve this as early as you can.
Card No.: [protected]...
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C
Choos
Aug 22, 2021
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Recharge not done

I have recharged from phonepe of my metro card but i have not received the recharge money what can i do then please tell me...
+1 photos
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