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Delhi Metro Rail Corporation [DMRC] Complaints & Reviews

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Last updated Feb 17, 2024
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New Delhi
New Delhi District
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110001

Delhi Metro Rail Corporation [DMRC] reviews & complaints page 8

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H
Harliv
Jul 25, 2021
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Fridge not working

Address:Kalka ji metro station

There is one stall at kalka ji metro station by the name of foodtrack whenever we came to anything there fridge is not working it's going from many months so please take quick action against this vendor...
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swati katoch
Jul 23, 2021
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Complaining about negligence in the women safety

I am writing this on the behalf of women traveling in metro from the metro station Karol Bagh,
There is no safety for women. The CISF people and employees of DMRC didn't allow us to make different row for women, and they use to say that only one row will be there for men and women and that row ends in the karol bagh market where light is not appropriate and men are large in number and women are less (ie. 4 to 5 women in 25 to 40...
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Upasanaarora
Jul 17, 2021
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Regarding entry of passengers

Address:Rajiv chowk metro station

HI I WANT TO SAY govt has given very much importance to medical health care workers during this COVID time but now there is no respect of medical staff especially metro officials dont behave nicely today at rajiv chowk metro statn i asked one of your guard to let me go in with life as i was not feeling well and came back from covid duty he talked very rudely and said "aage jakr crpf se bat kro, time se nikla kro" i said log jhut bolkr jate...
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A
AAshok Bhat
Jul 14, 2021
Aug 3, 2021
This thread was updated on Aug 3, 2021
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Mis management at metro station Kashmere gate

14.07.2021. It seems that the premium service of Delhi metro has faded out of its excellence due to mismanagement resorted by the Ill qualified managers of the DMRC management. It is astonishing that I as a senior citizen had to que up for 1 and a half hour to catch the train. More so the behaviour of your security staff was below the standard. One of the men was using unusual and unruly language, jo kar sakte ho kar lo, kuch nahi hone wala....
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Harsh657
Jul 12, 2021
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Entry issue - Green park metro station

Address:Green park

We are facing a lot of trouble with just 1 gate being open since last 15 days.

For entry, 70% of the people have to cross the road.
And there not have any option to cross the road, I don't know if left gate is already open, why metro can't open right side gate.

You can visit and check the problem out side.. please look into it and resolve the issue.

Regards
Harshbardhan...
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Naresh9654
Jul 10, 2021
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Complain about misbehave of CISF staff

There is no manner in staff of cisf at new delhi metro station entry gate scanner machine
He was checking very fastly while entring then i just asked him
Bhai thoda araam se check kro machine ghutne m lag gya
Thatsall
He then replied very rudely and pushed me up by saying chal be nikal yha se
This is the behaviour of your cisf staff
Plz take an strict action against him/
He was sardaar wearing...
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Geetanjali0987654
Jul 10, 2021
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Did not returned the balance .

On 9th July( 8:13am or 8:15 am ), I went to inderlok metro station
I gave her 200/- for making a new card .

My card got recharged for Rs100 plus 50 security .

But she did not returned Rs 50/-to me .
Kindly check the cctv footage of that area
That she did not pay me anything back .The name of that employ is Rinku Saini .
And return the amount .
If we are trusting DMRC doesn't...
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Abdullah Kamal
Jul 10, 2021
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Refund of 200

Address:New Delhi

I travelled from inderlok metro station 7 july at 4:30 pm.
I had recharge my card by google pay but from my account the amount was deducted but it was not reached to the person of yours
Then i payed cash and he said i will get that 200₹ refund. Buttt whennn???
Still not got yetttt??!!!...
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shaily26
Jul 7, 2021
Jul 10, 2021
This thread was updated on Jul 10, 2021
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No separate queue for ladies at hindon metro station

Respected sir/mam

My name is shailza and i am living in raj nagar extension ghaziabad up.

I am working in bank of baroda situated at parliament street cp.

My nearest metro station is hindon river .
And the problem is that the officials working there ordered to maintain a single queue for gents, ladies and children . And they barricaded after sending 8-10 persons.
Even they put a...
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Rames@12367
Jun 30, 2021
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Complaint

Mai Ramesh Gupta senior citizen aap se anurod karta hu ki mai 9.45 am sai ramesh nagar metro pakri jo ki noida ke hai or usme ladies driver thee jis standing person minimum 3000thousand hai aap batai ke carona hone ka kya fayda hai na hi senior citizon ko seat milti hai sir mai aap se anurod karta hu ki iski or dayan diya jaye agar kush galat.likh diya ho too shama karna. . .[protected]....
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Rehancoox
Jun 29, 2021
Feb 2, 2022
This thread was updated on Feb 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad behaviour for Collecting Fine

Address:Delhi

Hey I’m Abdul Karim
On tuesday 29th June, i was travelling from Sector-34 Noida to Dwarka at around 1:45 PM .
I literally slide my face mask 2 inches for 2-3 seconds to uncover my nose to breath and slide again to nose, suddenly 3 Staff of Delhi Metro started harassing me for challan. named a lady - “Dolly Sharma” and two men “Alok Kumar and Arun Yadav” and they were talking very bad . They snatched my metro card from...
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A
ahujaji78
Jun 22, 2021
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Wrong smart card recharge

Address:6/71 top floor, geeta colony, new delhi-31

Sir

On 21.06.2021 around 11.51.47 pm i have wrongly recharge the metro card no 48977125 of rs.200 from my pytm account no [protected]. kindly reverse the same to my pytm account.'=
order no [protected]...
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Address:Samayapur badli

The token seller was so rude, even don't have have the sense how to talk the passenger. Station samayapur badli metro station date 18/06/2021.
Hope complaint should be taken as priority...
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M
Misskaur-95
Jun 17, 2021
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Late services of metro

Address:West Delhi

At janakpuri west, employees are not letting people enter. The que are being formed for a long long time for about 20-25 mins everyday. Not a matter of day or soo, we have to face this problem everyday. Internal movement between the metro station are still on whereas no one is allowed to enter from outside. If this will be a regular problem people will stop coming to janakpuri west instead they'll prefer boarding from other stations. Please...
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P
Pawan_Kumar9999
Jun 17, 2021
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Worst Management at DMRC Dwarka Mor

Hi,
There is no social distance/ no proper information, even they have not good mic to announce. DMRC employees are so rude as they told "aise hi rahega"
In short it's very shameful act at Dwarka Mor Metro station. Please help for all.
Thanks
P. Kumar...
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A
Ashulal.P.M.
Jun 16, 2021
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Morning time closing the gates

Address:JORBAGH

At Rajbagh metro station, every day the gates were closing in the morning. Due to that all public were forced to wait outside and after 10 to 15 minutes it will be a crowd with strength of more that 150 people. When the public is asking why it is closed, they are answered it is the order from top level. Kindly find a solution at the earliest, as in this pandemic time Jobs are very precious, as lot of people lost their jobs. Managements are...
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I m travel through green line from bahadurgarh a huge line we face in morning at duty time this is a harassment through delhi metro same on delhi metro i[censored] want 50 % metro passengers then this is not possible plz stop metro service till u can not be able to increase metro service and run with 100% passenger...public bhut preshan ho rhi h traveling m SBI ofc time p nhi jaa paa rhe nd jo metro stations k bhar line lg rhi h usme konsa social...
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D
D N Aggarwal
Apr 24, 2021
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Crack in my house

Address:35 Suraj Nagar Delhi 110033

Near my house DMRC construction is going on and In last 1-2 years in my house so many cracks have generated
Doors have dislocated...
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S
from Delhi, Delhi
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Wrong recharge

Address:mehrauli

Sir,

this is to inform you that I Sandeep Negi on 3rd April i wrongly recharge 200 rs on metro card no.[protected]. transaction-id S2104021704515022385560. Requested you to refund this amount ASAP...
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T
Thiwisha Gupta
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People sitting on restricted seats

Address:Delhi

A women is seated on restricted seat and was not listening when told not to sit on i....
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