Delhi Police — andhra bank khanpur new delhi

Address:New Delhi, Delhi, 110080

Hi
I am uday sharma today approximately 10:45 am i reached in khanpur new delhi branch andhra bank andb0002029 for cash deposit which was 22500 including currency and coins of 1150 rupees
As per norms i fill-up payment slip while i given currency and 1150 rupees coins of rs 5x140 10x40 to cashier he deny for accept
I told him why you are not accepting this coins have you any guideline of rbi he asked me branch havent available guideline for coins not accepting but due to weight machine not available we cannot accept any circumstance than i meet with branch manager she also told me we cannot accept coins you should credit this amount in green park branch, i argue with cashier and manager i have available bank account in this branch than why i will visit another branch these all discussion i have available audio & videos finally bank not taken coins than i deposit paper currency to bank rest of amount return back in my bag

I have below question with rbi & bank pls do the clarity

1 why bank not accepting coins
2 if there are not available weight machine why cashier cannot count manually
3 if bank not accepting coins than why in market coming coins
4 is any guideline of rbi to not accept account holder coins
5 is this printing in public home or govt of india
6 is we should not accept coins with customer in business purpose

Let me clarity on this matter and whatever discussion happen in bank branch i have available audit & videos

Pls take the necessary action.

Regards
Uday sharma
Tanisha enterprises
Ac [protected] (Current account)
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Dear Tanisha,

This shouldn't have happened to you branch supposed to accept your coins. In order to take necessary action, we request you to message us your account number, contact number along with branch details for further assistance.

Regards,
Andhra Bank Customer Service
Dear Customer,

We are awaiting your account number, contact number along with along with branch details for further assistance.

Regards,
Andhra Bank Customer Service

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