Delhi Transport Corporation [DTC] Complaints & Reviews

I put a fine of rs 200 by pradeep kumar a ticket checker . I travel to sector 22 to pritampura but I have a ticket of rs 10 but it said pritampura cost 15 but it generally take 10 and due to it I was late in my office. I travel through by bus 4242 and route 114

My street peoples are facing very dangerous situation because of a dog (white colour dog) it is biting everybody and chasing children's and who are going in two wheeler it is biting everyone. Only one dog Is scaring everyone, it is in white in colour, so please accept my complaint request, thank you...

Today morning at 9:45 AM, I was travelling by the bus No. 352 having vehicle No. DL1PD6143. When the bus reached to Laxmi nagar bus stop, there an old passenger board the bus by front door instead of back door because he was unable to walk. Just because that man board from front door, the driver stopped the bus in Laxmi nagar bus stop and told if that old man deboard the bus then only he will drive. All the passengers requested him to drive the bus as everyone was getting late to their work but that rigid driver didn't listen to anyone.Ultimately that old man had to deboard. Also that driver was constantly talking on his mobile phone during driving. Here I would request you to please take appropriate action against that rigid driver

Online taken ticket from charter app
App was not working properly causing teo time deduction.
Please reversr back my money

I had purchased ticket from charter spp
Two times money deducted grom my account for single ticket

I am working as Assistant Director at Bureau of Indian Standards (BIS), Ministry of Consumer Affairs, Food and Public Distribution and my office (Manak Bhawan) is at ITO.

Everyday I take DTC bus to go from my residence (Pandav Nagar) to ITO. Similarly today (i.e.[protected] I boarded the DTC Bus (DLIPC[protected]Kamla market)) and booked ticket from mother dairy to ITO ring road, as shown in the Chartr app. However, bus...

I want to report complaint regarding bus No- DL1PD 0443 as the driver didn't allow passenger to enter in the bus when it departed from Aya Nagar Bus stop as there were 20-25 peoples were waiting for the bus and the bus left Aya Nagar with empty bus. All the passengers argue with them regarding the same however they didn't listen any o[censored]s. After that we have to wait and waste our 25 min for the next bus which's bus number is DL1PC 9643.

I was travelling in bus number 144A from bakauli village to gtk by pass i bought tha ticket of 15 rupee from the charter app and on next stop 2 ticket checker come in the bus i was taking out my phone to show them the ticket but one of the TT snatch my phonr and start shouting now you wont be able to do anything i tried to explain him that i bought the ticket but he was not ready to listen after then he start shooting 99 percent of the collage students are fraud then i asked for my phone and showed him the ticket then still hi was saying that you bought it just two min. Earlier but I bought the ticket at 11.56 and the ticket checker checked it at 12.20 and i found some scratch on my phone when hi return it bus number is DL1PD4913

Dear Sir,
I was applying for the pass on 18/03/2023 and my pass was to be ready on 20/03/2023. But iclud not find any information near me. I have not recived any message and link on my mail. I mailed many time but no reply was given to him. Hust told the application No.[protected] on the mail and checked the status with rhat application number. Then the payment shows pending. Since my payment has been done and I have mailed the Transaction Details - UPI REF.NO :[protected] information. Even after that no action has been taken.

These are some details that I am sending to you and attached transaction details for your reference.
New Bus Pass Application No. Could not save application number
Date of Applied Pass - 18/03/2023
Pass Amount (in Rs.) - 1000/-
Transaction Details - UPI REF.NO :[protected]
Name of Applicant entered while applying pass - Hemant Kumar
E-mail Id entered while applying pass : [protected]@gmail.com
Pass Validity requested.- one month
Regards
Hemant Kumar
Mob: [protected]

This is about the bus driver fight with passanger.
Cluster Bus (Orange)
Bus route : 85 (Punjabi baug Terminal - Anand Vihar ISBT Terminal)
Bus no : DL1PD24459
TIMING : 14:08:14
DATE: 25/03/2023

Passanger was standing near door to get down at bus stop(Rajendra Place bus stop)
The driver didn't stop the bus at the bus stop, when the passanger told him to stop he kept the door closed and started arguing with the passenger.
While the passenger again told him to stop the bus and open the door, he got mad at him and started physically assaulting(Slapped the passanger).
Even he verbally abused him and called him names(Bihari***)
The authority lady (police service) was also there but she didn't do anything to stop the fight, moreover she was scolding the passanger only. Conductor even did nothing.
I hope this complaint could reach some concern authority and some strict action would be taken in this behalf.

Thank you
Fellow Passenger

On 20.03.2023 in morning at about 08.35 AM, I was going to drop my minor daughter to her school at Maharaja Agrasain School, CD Block, Pitampura, Delhi through my vehicle (Wagon-R Car) bearing Regn. No. DL-8CQ-4293 and when I reached outside the gate of school, then, in the meantime one DTC Bus bearing No. DL-1PC-9490 came from backside in very high speed, rash & negligent manner and hit my car from backside. But I remained calm and did not utter anything to the driver of the said bus. In the meantime, the Bus driver stopped his bus on the road adjacent to my car and started abusing me in filthy language. When I objected to such abuses politely, then, the bus conductor came down of the bus and started abusing me and manhandling me.
Thereafter I managed to come outside of my car and started taking photographs of the bus from my mobile phone and thereafter I again sat down in my car and drove my car slowly, but in meantime, the bus conductor came in front of my car and started making my video. Then I stopped the car at roadside and I warned him not to harass, otherwise I will make police call. But the bus conductor kept on abusing me in filthy & vulgar language.
In meantime, the bus driver boarded the passengers of the bus in another bus which came from back and thereafter the bus driver also came down from the bus and then these both persons started manhandling with me on the road. Meanwhile, when I again warned them that I was going to make police call, then, the bus driver snatched my mobile phone and went inside his bus. But the bus driver started driving the bus while I kept on requesting him to return back my mobile phone and also told him that my car is left open on the road. But the bus driver kept on driving the bus. When I tried to take my mobile phone from his hands, then, he hit his head on my nose. The Bus conductor was also provoking the bus driver not to give the mobile phone and also provoked the bus driver to kill me by crushing from bus. These persons have also manhandled with me in the bus. These persons have illegally abducted me from one place to another. This entire incident is also recorded in the CCTV installed in the bus (Time 8:20 to 9:00 am).
On hearing my hue & cry, the public managed to stop the bus and then I managed to call my father by taking mobile phone of someone from public. After some time, my father also reached there and during this period also these persons have not returned back my mobile phone. In meantime the abovesaid bus conductor also made police call to save his skin and police came and then my mobile phone was managed to return back to me through police.

I gave written complaint to SHO PS: Maurya Enclave Delhi on 20.03.2023 at about 0.30 AM .
Despite the incident on 20.03.2023, DTC Department not taken any action against the abovesaid bus driver and conductor.
It is, there requested to your goodself to kindly do needful and provide me justice.
Thanking you.

Yours truly,

Digvijay Singh
[protected]

On 20.03.2023 in morning at about 08.35 AM, I was going to drop my minor daughter to her school at Maharaja Agrasain School, CD Block, Pitampura, Delhi through my vehicle (Wagon-R Car) bearing Regn. No. DL-8CQ-4293 and when I reached outside the gate of school, then, in the meantime one DTC Bus bearing No. DL-1PC-9490 came from backside in very high speed, rash & negligent manner and hit my car from backside. But I remained calm and did not utter anything to the driver of the said bus. In the meantime, the Bus driver stopped his bus on the road adjacent to my car and started abusing me in filthy language. When I objected to such abuses politely, then, the bus conductor came down of the bus and started abusing me and manhandling me.
Thereafter I managed to come outside of my car and started taking photographs of the bus from my mobile phone and thereafter I again sat down in my car and drove my car slowly, but in meantime, the bus conductor came in front of my car and started making my video. Then I stopped the car at roadside and I warned him not to harass, otherwise I will make police call. But the bus conductor kept on abusing me in filthy & vulgar language.
In meantime, the bus driver boarded the passengers of the bus in another bus which came from back and thereafter the bus driver also came down from the bus and then these both persons started manhandling with me on the road. Meanwhile, when I again warned them that I was going to make police call, then, the bus driver snatched my mobile phone and went inside his bus. But the bus driver started driving the bus while I kept on requesting him to return back my mobile phone and also told him that my car is left open on the road. But the bus driver kept on driving the bus. When I tried to take my mobile phone from his hands, then, he hit his head on my nose. The Bus conductor was also provoking the bus driver not to give the mobile phone and also provoked the bus driver to kill me by crushing from bus. These persons have also manhandled with me in the bus. These persons have illegally abducted me from one place to another. This entire incident is also recorded in the CCTV installed in the bus. (TIME 8:20 AM TO 9:00 AM)
On hearing my hue & cry, the public managed to stop the bus and then I managed to call my father by taking mobile phone of someone from public. After some time, my father also reached there and during this period also these persons have not returned back my mobile phone. In meantime the abovesaid bus conductor also made police call to save his skin and police came and then my mobile phone was managed to return back to me through police.
I gave written complaint to SHO PS: Maurya Enclave Delhi on 20.03.2023 at about 0.30 AM

Despite the incident on 20.03.2023, DTC department not taken any action against the abovesaid driver and conductor.
It is, there requested to your goodself to kindly do needful and provide me justice.
Thanking you.

Yours truly,

Digvijay Singh
[protected]

I paid for dtc bus pass 2 times and i didn't received my refund.
One on 18 march 2023 and another on 22 march 2023.
I received pass id For the payment on 18 march 2023 but not for 22 march 2023.
Pass id for 18 march 2023 is[protected].
It showing me that the amount has been refunded but it's not.

Bus Route DL1PD5846 Blue Bus Route New DelhiRailway Station Gate No 2 -Chhawla School Driver does not stop bus at stop Government Press he always run bus never stop at the stop passenger remain got waiting after showing hand also he never stop at the Stop.

Sir i climb bus number dl1pc6679 route krishna nagar to seelampur and i request to conductor for seat bcz he sit on two seat
then the conductor tell me this both seat for me only no allow any with me

I am speaking from shivlok colony ranipur haridwar. I want you to take an action that our colony is very depressed about the dogs because these dogs cause a lot of trouble. These dogs are barking and biting on any passing person.Street children are not able to play comfortably. Some children are having trouble going to school.I also have to go to school every day so I have to change my route but there are dogs in every street .. Some people do not leave the house because of these dogs. I just want our colony to be free from these dogs These dogs do potty in front of the house. And take away anyone's slippers. Please take action .

I take ac bus on 21.03.2023 at around 12:15pm from ITO/AGCR to laxmi nagar i take seat in bus beside the conductor seat i forgot my charger on my seat.

Respected Sir,
Through this complaint, I would like to draw your kind attention towards the extremely poor service of 529 buses. The buses are never on their scheduled times. At times, they are impossible to be tracked on Chartr app.
Their arrival time is unpredictable due to which it creates utter inconvenience to the passengers.
I hope that some useful action will be taken for the same.
Thanking you,
Yours faithfully.

I'm Traveling in bus no. 721 from karol bagh to pulbangash, dated 21/03/23 I take the bus around 8:25-8:30am from karol bagh metro station, bus ka pura number toh yaad nahi but last ka numerical number is 7265
I request the driver to stop the bus stop which is located in Barafkhana n mostly driver's stop the bus there, but the driver not stop the bus n say's this is not a bus stop..baki ke driver aise hi apni marzi se rokte hai..main nhi rok raha..n his tone is very rude..his age is around 65-70.. I ask yahan pe sab rokte hai n yaha pe board bhi tha bus stop ka but he says dimag kharab hai kya tumhara..jo yeh bol rahi ho ki yeh bus stop hai...mujhe bus yeh puchna hai ki yeh Kon sa tarika hai kisi bhi govt servent ka public se baat karne ka...bus ka pura number toh yaad nahi but last ke numerical numbers 7265 hai.
Please make sure ki is tarah se public ko preshan na kiya jaye.. n mujhe please is baat ka bhi valid reason dene ki kirpa karen ki in driver's ki female swari ko leke aisi soch kyun hai.. ki yeh toh free ki sawari hai.. kya pink tickets ke paise in driver's ki salary main se cut hote hai kya... jo yeh females se badtamizi karte hai.. n gents ko kahin bhi red light ya mor ya chowk pe bhi bus rok ke utar dete hai...
Aur yeh jo Marshal hai bus mai woh ya toh driver's n conductor ke sath baten karne ke liye ya unki pani ki bottles bharne ke liye rakhe gye hai kya...
Please meri request hai ki please is driver ke khilaaf koi n koi action liya jaye n please ek chart bhi hona chahiye har bus main ki kon kon se bus stop pe bus rukni chahiye.. taki kisi ko bhi preshan na hona pade..

thanks n regards...
from a pink ticket holder female

Dear sir,

I am your regular female traveler from Jamia Nagar To seelampur.I have complained many times but I don't think there is any benefit.Still I am complaining once more.This morning at around 7:30 am, when i was about to board your bus whose number is DL1PD 5621 route no.274 blue colour, The bus driver did not open the front gate when the bus was empty from the front and opened the rear gate and it was crowded or there was no space to board from the back.I know the bus driver can open the front gate for senior citizens and ladies.The driver stops the bus for formality and more than half of the passengers who are there are unable to board the bus.i have a request to you, please take seriously action on this matter.This thing happens almost everyday.

Thanking you