Delhi Transport Corporation [DTC] Complaints & Reviews

The Bus driver did not stop the bus at the Raja garden and took the bus from the bridge which caused inconvenience to the passengers as they were made to exit at a far away station.
Bus Number DL1PC 5409
Date- 11 April 2023
Station- RAJA GARDEN

BUS NO: DL1PD5483
TICKET NO: 40259
BUS NO: 215

Hello
Dear Sir/Mam,

As soon as I was about to board the bus, the driver started the bus before boarding,

kindly take further action to the driver.

Thanking you regards

Ruchi Mehta

Vehicle number : DL.1PD.5505

Conductor gives every body old ticket and if someone say something he threaten him.
Please take action on him, that is every day story ...

Driver misbehaved with the passengers and use the abuse words as well at mahipalpur bus stand. Please take apt action against the driver. Date 11 April 2023 time 08.15 AM and Bus 729 bus number is DL1PC7332.

Hii I m ashu I am travelling for dtc bus route 114c bus for 2 - 3 year bus no. DL1PC8242 bus driver not stop bus my stand . driver ne bus nhi roke

HI I'm Vaibhav Sharma and I'm traveling last 2 year of 717A but I seen not nay improvement. But wrost service ever 8 have seen very rude have bus coming after 5 min but 717 has coming after 1 hours to 2 hours why many official workers are working out for This way so why that bus service is to bad kindly take action right now other waise I'm contect with other person I'm so festreted with services thanku
Vaibhav Sharma
[protected]

Very pathatic situation of bus route no 781 at sec 17 Dwarka stop. No sence of any responsibility of the team. From last 10 days I m observing there is no particular timing of buses. I am waiting from 10.15 am to 11.15 am not a single bus has been turned up. Is this a system of DTC and honorable CM sir?

I takes 473 bus to reach my office
Driver (don’t know his name) rides 6248/6297 bus no is very rude. Didn’t stops bus at bus stand where people want and shouts on people saying who ask you to travel

My name is jagdish today date 9/4/23 when i boarded the bus from nanak sir bus stand i used charter aap to get ticket and at that time charter app It was running slow, as soon as the bus reached the stand, ticket checker Jeetu asked me to show you the ticket, so I Jeetu sir said that I have applied for the ticket.So as soon as I was about to pay for the bus ticket jeetu took my And did not give me my phone and told me that we will not give you your phone until you give us Rs.200 And then I gave him 200 and bus ticket Jeetu misbehaved with me and took my phone from my hand when I gave him 200 he took my phone..

Bus no: DL1PD0681
Date: 6-April-2023
Time: 8:29 p.m.

I am a female passanger. At 8:10 p.m. on 6- april- 2023 i took the bus which clearly showed " Najafgarh Terminal" on its board and after confirming the conductor about the destination of the bus i took the pink bus ticket and sat there but when the bus reached near "Dhansa metro station", the driver shouted and said leave the bus immediately as this is the last stop. On this, i asked them about the reason and they said this bus will go to Kair Depot now and they changed the board. I asked them why they are not going to the Najafgarh terminal, they said " arey utaro utaro" i said " this is wrong and bus should drop us to the Najafgarh terminal which is 1.5 km away. On this, they misbehaved with us and driver said to the conductor " maar inke do or utar inhe".
After this statement and recording few videos of driver i got down from that bus and noted its number and waited for next bus but i noticed most of the bus's drivers were doing the same activity after reaching near Dhansa metro station they were chaning the destination board and no body was ready to go to the Najafgarh Terminal.

I have video recordings of the incident. Please take action as soon as possible.

Dear Sir/ Madam
I am a working girl of Delhi ncr and travelling through dtc buses from past 2 years. This is not the first time that I have faced such problem with dtc buses, many bus drivers and conductors are misbehaving with passengers including female passengers as well and on behalf of this I want to complain of bus number 33A which was scheduled at 1:09pm 08/07/2023 at botanical garden bus stand. Even after doing many attempts of stopping the bus driver didn’t stop on the authorised bus stand named botanical garden bus stand captain vijayant thapar marg. I was running late for some major work and got late due to this behaviour of bus driver.
Also want to complain of a bus conductor who was in bus number 206 mayur vihar phase-lll time 5:55am dated 07/07/2023 at Bhajanpura stop. After boarding the bus I asked the conductor for bus pass but he denied and misbehaved with me because he was sleeping on his duty hours and I asked for the pass he got distributed so he started misbehaving with me. With such type of negligence and services nobody is gonna trust and use dtc bus services in future. Delhi govt have done some major works for womens of delhi which is should be appreciated but this kind bus drivers and conductors are ruining the delhi govt efforts.

Today 2 pm in night I was in kashmiri gate
And bus no is dl 1pc 3233 going to airport terminal 3. then I got on the bus and bus conductor and driver told me any bus pass is not valid this bus, and he ask me 50 rupees for tickets in 1 kms. And pushed me off the . I ask you what is your service and what is your staff, even after having a gov job they accept extra money from the public at night.
I have also monthly bus pass and traveling in daily day or night in bus.

I and my family was boarding in the bus (Route no. 356, Bus number 5785) at Sekh Sarai at 7:45 on 7th April 2023. Suddenly the bus driver closed the door. My wife stuck between doors and the road. We cried but The driver also moved the bus. My wife got hurted at left shoulder. After that the homeguard without uniform was misbehaving and threatened us. Now my wife has much pain in her shoulder.

Please take appropriate action.

Anoop Kumar Agrawal
[protected]

Bus in route No 970 with Regn No
DL1C 1253
NOT DRIVING properly .
Lot of sudden breaks causing aged people back pain.

I had taken DTC concession pass on Wednesday at 04:51 PM, but today it has been 3 days, my pass has not come yet, I had also paid, but still no answer related to my DTC pass my dtc pass has not come i want refund please refund my dtc bus pass payment this is my payment UPI ref : No :[protected]

Name Mukesh Kumar
Father Name Asha Ram
DOB 01/10/1986
Mob no.: - [protected]

Sir,
This is to inform you that my wife alongwith my 4 year old son were waiting for Bus No.578 at Arjun Path bus Stop (Subrato Park) at 01.30 PM today i.e. 05.04.2023. Despite repeated requests the Bus driver did not stop the bus at the said Bus stop causing minor injury to them also. This is a very negligent and irresponsible behaviour at the end of the said bus driver hence he must be penalize for his irresponsible/negligence attitude in his duty and that too with a women passenger accompanied with small kid. An ATR may kindly be shared with me also at the earliest unless I will have no other option except to file a written police complaint against that Driver and DTC as well.

Bus number DL1PDD214 taken a cut in wrong way. Please review it as driver dnt know the ethic how to take cut if he want to take a left cut which lane he need to come from. It's was really dangerous and I were with my family. I can met with the accident. Due to the wrong driving practice of DTC bus (orang colour) in GTB Nagar red light.

03/04/2023
In between 8:45am to 9:00am
DTC number DL1PC5530

MY car DL14CF5215 ERTIGA is hit by the bus the driver was miss behavioring abusing and was denying all the damage done.it was a proper hit i am adding the pic and the video or denying and the home guard was also not listening and same as driving abusing and miss behaving also he hit me and was forcing me to keep quit it was very disappointing that the home guard who is responsible was the safety was behaving in such a manner the driver was runing and 3 time i catched him was just a basics talking and also was saying do whatever u wanna do no one will every do anything this was so unsafe and disappointing for the people it can be a major damage lucky it was the bumper only but rash driver and this behavior was so disgusting plzz take some action regarding both.
I need a full repair kr refund of the damage repai

I was standing on the bus stand waiting for 107 bus, but when it came the bus driver didn't stop the bus although I showed my hand indicating to stop the bus but the driver ignored me and didn't stop .

Respected Sir/Madam
I am thankful to Govt. of NCT of DELHI and DTC for providing excellent services. DTC's new innovative ideas, schemes and policies are appreciable.
Here, I am requesting DTC to resolve these two issues if possible.
(i) All Buses shows their live location. Earlier all buses were showing their live locations and it was easy for the customer to check and wait for the particular bus. But now most of the buses specially Blue buses are not following the same.

(ii) There is no DTC bus stand, (example Rohini sec 25) only a board had been placed showing bus route no. That is why many Drivers not stopped at the bus stand.

Its my humble request not a complaint. please resolve ASAP if possible.

Regards
DTC Customer