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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Dec 19, 2025
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Delhi Transport Corporation [DTC] reviews & complaints page 22

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D
Dhruv G0yal
from Rohini, Delhi
Feb 7, 2023
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I go to college through bus number 138, I take 138STL from Pushpanjali Bust Stop (Ring road). That bus comes once in an hour, it comes around 7 30 then comes around 8 30. And, then too the driver doesn't stop at my stop (pushpanjali). 1st of all, bus comes once in an hour, u you should change that, then driver doesn't stop it. What are we supposed to do, in these situations ? I have missed a lot of classes due to this. Please solve this problem as soon as possible 1) Less buss frequency 2) Driver Doesn't stop bus
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    M
    Mahto121
    from Delhi, Delhi
    Feb 7, 2023
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    Dear sir, my name i mithlesh kumar i am a student . Today(7/02/2023) i am travelling in bus 523(DL1PD6043) the bus was overloaded suddenly driver stopped the bus and kicked out whole passengers at chattarpur village bus stand and then after some time he admited back all passengers except me and some student who had bus pass issued by your department . He insulted told that only tickets passengers will come. Please do something so next time this not repeats.
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      R
      rm29.1988
      from New Delhi, Delhi
      Feb 7, 2023
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      I was walking on the side of the road at Minto Road near the shivaji park bus stand on 07.02.2023 at 10:10 am, when suddenly a DTC bus, with No. DL1 PC 8800 strikes on my right shoulder and it was only my luck that I am living to write this complaint.
      The bus stopped on the shivaji park bus stand and there when I asked the bus driver, Smt. Usha Rani the reason for such rash driving why did the driver use the horn or the brakes, she did not admit her fault. Also the guard in the Bus asked to stay calm and when told me that I should not walk on the side of the road and even Smt. Usha Rani said that yes do whatever you can nothing will happen.
      This puts the question in my mind that if one walks on the road side, then is it the duty of the DTC bus drivers to hit them. Aren’t they have the least obligation o[censored]sing the horn or the brakes of the bus.
      Such Bus drivers are a shame for DTC and solely responsible for bringing the bad name for DTC.
      Now, it is my humble submission that the license of the driver who does not care of the lives of people walking along the road side should be cancelled with immediate effect and the driver, Smt. Usha Rani should give her apologies in writing.
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        D
        Deepak@2000
        from Delhi, Delhi
        Feb 6, 2023
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        Sir me bus me chada to 4 ladko ne mera phone meri pocket me se nikl liya muje lta tha unne he liya hai to maine jab marchel se bola to unne meri help ni ki or muje photo bhi ni lene di bus ki. Driver ka bhi behavior accha ni tha
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          K
          Kulde23407
          from New Delhi, Delhi
          Feb 6, 2023
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          Address: Sector 12, RK Puram

          Mera naam Kuldeep Singh hai. Aaj date 06.02.2023 ko bus stop RK Puram sector 12 per Dhaula Kuan jaane ke liye DTC bus ka intezar kar raha tha to samay 6:35 am per bus route number 543A (DL1PD3619) Aati dikhai Di jisko maine rukne ka Ishara bhi Kiya but driver bus ko Bina bus stop par roke bus ko sidha le Gaya. Mera mob no [protected]
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            P
            Prakash sharma 02
            from Jaipur, Rajasthan
            Feb 5, 2023
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            Address: Tondwal bhawan, yash marg, Hawa sadak, ramnagar extension, sodala

            Dear Sir, (Parsad Dineshji Kawat) Please send Dog Catcher Vehicle urgent basis . I am Staying in tondwal bhawan, ramnagar extension, hawas sadak, sodala, Jaipur. In our colony around 4-5 street dogs have come and they fight overnight and bark at people and have tried to bite few natives here. When they find any child alone they cover up and bark and threaten the child everyday.The dogs moves in groups . We request you please do the arrangement to remove the dog . Regards, prakash sharma
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              A
              anujj007
              from Delhi, Delhi
              Feb 4, 2023
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              Staff is rude when i request ac to put on but denied.

              DL1PC 8941 co-pilat Amir

              If ac is not working why they are charging 25 rs for the same.
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                L
                Laxmi1417
                Feb 4, 2023
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                I've been waiting for bus on Royal residency bus stand since last 20mins (1:16PM). After waiting for this long one of bus with bus no. DLIPD 4982 was about to reach the bus stand and I'm sure bus driver had seen me yet didn't stopped.

                So, this is how DTC give their services. No value for others' time. Now I've to wait for I don't know how long to reach my destination.
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                  A
                  aryanjali
                  Feb 4, 2023
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                  I am writing this complaint against DTC Bus route no 717 (Badarpur Border) and DTC/Cluster 717A (Badarpur Border)

                  In afternoon after 2:00 PM there is no bus service available of bus no 717 (From Shahbad Mohammad Pur towards Badarpur Border) and 717A (From Kapasehara Border towards Badarpur Border) DTC and Cluster both are not available.

                  It is very difficult to travel during that time. People have to wait 1-2 hours everyday for one single bus due to which it is already loaded with passengers and approximately 10-20 people are waiting for this bus in bus stand. Please note down my complaint and take necessary actions.
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                    D
                    Divyendu kumar Jha
                    Feb 3, 2023
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                    Delhi transit Bus no DL1PD4587
                    Date:[protected]
                    Time:-23:08

                    Conductor was drunk totally and issuing ticket of high amount for short distance
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                      I
                      immortal__
                      from Delhi, Delhi
                      Feb 3, 2023
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                      Address: Munirka, DELHI

                      My name is Raj Soni. I have applied for bus pass on dtc website on 27Jan, 2023
                      And paid Rs.300 for it.
                      It is 3 Feb, 2023 today, But Bus pass haven't
                      delivered yet. Which have to be in 4, 5 days.
                      Whenever I check Application Status by Application Number there is showing that "Application received. Payment is under clearing."
                      My Application number is[protected].
                      I request you to, Please solve my problem and Suggest me that how I can get my money back.
                      Thank you.
                      +1 photos
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                        A
                        Arpi saxena
                        from JAIPUR, Rajasthan
                        Feb 2, 2023
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                        This is regarding dog’s terrorism in our area. There are around 20-30 stray dogs and they run after vehicles and have recently bitten 2 people. Please catch them.
                        Address-C 22, tirupati nagar, near cbi phatak, jagatpura, Jaipur
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                          V
                          vinay yogi
                          Feb 2, 2023
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                          Address: Najafgarh

                          DL1P 5577 539 Bus orange colour bus Driver is misbehav with all the prasanger
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                            S
                            shivanisehrawat06
                            Feb 1, 2023
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                            This is to inform you with utmost sincerity as a Delhi resident who is availing the DTC bus services from the last 6 years that there has been widespread increase in rash and negligent driving by the bus drivers resulting in causing severe injuries to passengers. Additionally, the drivers stops the buses on bus stops according to their mood and hardly ever stop on the exact place on the stand and barely for a minute. This has caused numerous incidents of physical assaults among passengers while boarding the bus, and most importantly lot of harassment to females.
                            Alike, the conductors as well, rather than regulating the conduct of passengers in bus to restrict smoking and verbal fights, and ensuring proper seat access to the underprivileged, they keep engaging into their phones and other tons of activities.
                            And the personnel, are hardly there to do anything.
                            Please, provide some sort of code of conduct to these employees, as they are working in a public service, their negligent and rude behaviour has been causing a lot of disturbance to the general public already, hope that it does not cause any severe injury or accident someday.
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                              C
                              Csingh-Lodhiroad
                              from Delhi, Delhi
                              Feb 1, 2023
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                              Address: Mehrauli Bus Terminal, Cluster Buses

                              Respected authority,

                              We as a daily commuter facing proble a lot with the Rute %#$ - Mehrauli to Annad Vihar. Buses are not running on time at all from Mehrauli. Today at least 5 buses are waiting in a lot at terminal during office hour but no one were ready to moove. Even not providing the schedule time and once I forcely asked to let me know the time they abused. Providing BUS No. 1566; driver id 855, conductor id 13784; Bus no. 0098; Driver ID 1476; conductor id 16076; BUS No. 0090 ; driver id 0809, conductor id 4572; and two more buses.
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                                P
                                Pawan0710
                                from Delhi, Delhi
                                Feb 1, 2023
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                                Hi I Pawan, tonight at 10:15 pm[protected] Bus No. 953 from Rajendra Palace to Mangolpuri Q Block Bus no. DL1PD 5689. The bus driver was drunk. The routes of the buses have been changed. Direct Bus Depot after Peeragarhi. Didn't even listen to people's words. You misbehaved, should there be such drivers for DTC bus. This is the fault of the Delhi government. I thank Kejriwal ji who runs so many buses, I wish the bus drivers were also good.
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                                  P
                                  PIYANSHU BHARDWAJ
                                  Jan 31, 2023
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                                  I applied for e-bus pass on 7th january 2023 and the next day my application was rejected. it was said that my money will be refunded within 15 days but its 31st january 2023 and i still didn't got my refund.
                                  my e-bus pass refrence id is[protected]
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                                    N
                                    Neeraj2017
                                    from New delhi, Delhi
                                    Jan 31, 2023
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                                    Address: H no 37 gali no 2 hightension wali gali kapashera southwest delhi

                                    Hii
                                    I am neeraj i say my complaint route no 729 AC bus bus number DL1PC9873
                                    That's bus driver is not stop at kapashera crossing bus stop and he is abuse he say that there is not bus stop that time is 7:40
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                                      R
                                      Ruchi_123
                                      from Delhi, Delhi
                                      Jan 31, 2023
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                                      The bus conductor is a scoundrel, he did not even know how to talk to the ladies, he was saying that his father is in control Change the conductor why do you keep such people in the bus who do not even know how to talk to ladies
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                                        D
                                        Dushyant Chauhan
                                        Jan 30, 2023
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                                        Driver and Marshall misbehaved with the passengers and use the abuse words as well at vinod nagar bus stand. Please take apt action against the driver and Marshall. Bus number is DL1PD 3779. My contact number is [protected]
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