Delhi Transport Corporation [DTC] Complaints & Reviews

Hello Sir/Mam

I am Abhishek Kumar. I am from Mubarak pur Dabas Mundka Delhi 110081..
It's regarding the DTC Bus number 991 991STL, 929 & 929STL.

The source/destination stop of this route is Mubarakpur Dabas. There was some on going road maintenance work from Mubarak dabas to Madanpur Dabas. Bus driver fixed Madanpur Dabas (Mubarak pur crossing)(1-1.5km from Mubarak pur) as destination/source station for the last 1year.

Now they have again changed the sources/destination to Rani khera dipo (Distance 4-5km from Mubarak pur Dabas) just because small work is going on Main Karala - Mundka road.

All the heavy vehicles, cars, RTV BUS runs smoothly but DTC BUS driver stopped comming till Madanpur Dabas. Few of them comes sometimes, i haven't seen any traffic jam because of maintenance work.

We are facing lots of challenges because of this route change. Would request you to please consider our problem & ask drivers to come at least till Madanpur Dabas.

Your small initiative will help us a lot.. Thank you

Thanks & regards
Abhishek Kumar

I had taken DTC pass on Sunday night at 8:45, but today it has been 2 days, my pass has not come yet, I had also paid, but still no answer related to my DTC pass my dtc pass has not come i want refund please refund my dtc bus pass payment this is my payment UPI ref[protected]
Name Akshay Kumar
Father Name Kanhaiya Lal
DOB 21/02/2003
Mob no. [protected]

DL 1P C7664 . This number plate is of a green dtc bus which is being misdriven and driven very very dangerously by its driver. This happend on 17/01/2023, Time : 1:10 PM at near Rajouri Garden Flyover (before rajouri flyover). We had to take a u-turn under rajouri garden Flyover and this bus suddenly came at a very high speed and over take infront o[censored]s with a very deep cut, we just saved ourself from a very big accident which could happen. It's my humble request to cancel driving license of this driver before he kills anyone on the road.

Dear Sir/mam

Application no[protected]
I mail send many time but not response your side regarding for amount refund last 12-Nov-2022.
I attached transaction details pls resolve this issue as soon as possible.

Transaction ID
T2211120938108736951564

Bus number-DL51GD2400 want to complaint against the driver he is fitting with passenger beacuse he stop bus several time without stand and not driving the bus properly and i tell him to drive and not stop much he fight with me today 5:20i quit this bus at DLF PLEASE TAKE ACTION ON HIM

On 14 January 2023 at 8:17 pm when the DTC bus with route number 972 B in green colour passed by the Budh Vihar Bus Stand the driver DID NOT STOP THE BUS FOR A DIVYAANG PERSON, AN ELDERLY WOMAN AND TWO OTHER PEOPLE despite giving hand gesture and shouts to stop and tapping on bus back door.

The insensitive and inhuman driver kept driving the bus at its full speed in the right most lane of the road.

I could not note the vehicle number of the bus but the other details are correct.

Please Identify such errant, inhuman and corrupt driver and take strict action against him. I demand suspansion of the guilty driver.

Today ( 14 Jan 2023) i was travelling from hakikat Nagar Bus stand to Batra Cinema Mukherjee Nagar around 3:25 pm from bus with plate number DL-1P D-5330. The driver was drunk and then he stopped the bus in the middle of the jam at hakikat Nagar and went to have bhandara there some police officer had an argument with him but he was left free then he boarded the bus afterward at aggrawal sweet shop Mukherjee Nagar he hited down a auto and had engaged in an fight thereon. In the bus itself he confessed about the alcohol he had. Please further look into the matter and insure the safety of the passengers travelling. Such drunk and drive can lead to serious issues. I hope my complaint would be considered.

The bus was overlimit speed with wrong lane and would have caused an accident to us ...blue DTC going to Najafgarh number 5736

It is noticed that last few days DTC cluster Bus DL1PC 6938 (623 Shahadara Terminal) toward Shahadara Terminal at PT College Kotla (Bus stoppage) crossed near about 09.45 AM. But driver not maintain proper stoppage and a huge crowd load in their bus. They always stop their Bus across 70-80 meters from stoppage.

It is therefore requested that take it seriously and instruct them personally. If such type of activities in next time I will file the complaint in police station due to life saving matter against the corporation and concern driver.

Today 12/01/2023 while i was travelling from ring road to Palam in orange bus (Bus route 761) i observed the driver of the bus was playing loud cheap haryanvi songs in the bus and was smoking weed/beedi inside the bus.

The driver also asked the passanger to vacate the bus before palam near the underpass stating that bus wont go any further due to traffic jab. The whole incident took place at 08:40 PM. Marshall of the bus was present but was simply enjoying the music.

Bus last four digit were- 0728

Respected sir/mam

I am a student of Fairfield institute near kapashera Village Oberoi farm and i get off from my college at 3:30 after that i and my college mates don't get any bus to go to Najafgarh. After standing for hours we get crowded bus and every day we arrive home late and don't get time to study.
And also kapashera is not a safe place.

So, i request you to please increase the bus service after 3.30 PM for the following bus route :-
Kapashera Border to Najafgarh
Safdarjung to Najafgarh
Mehrauli to Najafgarh

Any of this bus route

Dear sir yesterday night DTC bus route no 990, yesterday dangerous driving near NSP bus stand, and I told them then they are driver, conductor and defence staff fight with me bus no attech photo

Respected Sir,
I know that the women have free service in the DTC service. But it does not mean that the bus driver will not stop the bus on the bus stop.
Most of the time i saw that if a male passenger is standing at the bus stop then the bus will stop other wise bus will not stop.
Bus plate no- 0861
Bus no- 354
Bus stop- Kanti Nagar

I want to say that I know that the women have free service in DTC buses but it doesn't mean that you have not the bus on bus stop.
Bus stop' - Kanti nagar
Bus plate no 0861
Bus no- 354

मेरा नाम रेनू अग्गरवाल है। मैं दिनांक 2 दिसंबर 2022 को मोती नगर से टैगोर गार्डन के लिए 410 नम्बर बस ली थी उस बस में मेरी जप माला छूट गई है जो की मेरे गुरु द्वारा मुझे दीक्षा में दी गई थी। यह वार्ता मेरे डर के मारे किसी को नहीं बताई थी मगर 10 जनवरी 2023 को मैंने अपने बेटे को बताई और वही यह शिकायत दर्ज कर रहा है। हमारा परिवहन विभाग से निवेदन है की कृपा कर के हमारी सहायता कीजिये।
आपका धन्यवाद
हमारा मोबाइल नो :[protected]

The red buses which come at Kishangarh Vasant Kunj 110074 new delhi, on their way to chattarpur metro station doesn't stop while i waive hand every time..they do not even open the doors...the conductor of the bus doesn't reply when we ask to open the door.. please see into the matter

@dtchq_delhi I'm working in Dwarka and traveling to office, in the morning from Najafgarh, the incident time is approx. 7:30 am, 10th Jan'23 when bus reached near by Najafgarh Health Center RHTC bus stop, I showed hand signal for Driver to stop the bus when reached on RHTC stop, but he was running bus fast and cross the stop. and not ready to stop the bus by overtaking the other buses in lane.

I would request you to please take action for the safety of people and negligence of fear in driver. This has happened quiet a lot of times.

Bus Details-
764 Manglapuri
7:30am RHTC stop Najafgarh
DL51GD3114

Thanks,
Priyanka Ranyal
email: [protected]@gmail.com

@dtchq_delhi I'm working in Dwarka and traveling to office, in the morning from Najafgarh, the incident time is approx. 7:30 am, 10th Jan'23 when bus reached near by Najafgarh Health Center RHTC bus stop, I showed hand signal for Driver to stop the bus when reached on RHTC stop, but he was running bus fast and cross the stop. and not ready to stop the bus by overtaking the other buses in lane.

I would request you to please take action for the safety of people and negligence of fear in driver. This has happened quiet a lot of times.

Thanks,
Priyanka Ranyal
email: [protected]@gmail.com

I submitted the form for New e- bus pass. Application no.[protected] and the payment of rupees 100 has been done successfully through BHIM UPI portal on paytm Transaction ID[protected] but the status of application is showing payment is under clearing.

I was waiting for a bus opposite of Ambience mall bus stop (beside the Paschimabad JNU Gate) on route number 604 plying between New Delhi and Chhatarpur metro for a ride. A bus whose number ending with 8565 passed from the stoppage at 6:11 PM. I along with other passengers indicated the driver to stop but he did not stop the bus and kept on driving. The bus was also empty at the moment. I waited for more than twenty minutes but no bus came till then, and then I had to arrange for an alternative medium to travel to my destination. I can not explain the suffering and inconvenience that this caused, as I had to travel in an auto in such a harsh winter and pay more than five times than I had paid on the bus and shivering all along my journey.