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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Oct 7, 2025
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Delhi Transport Corporation [DTC] reviews & complaints page 26

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G
Gautam swami
Dec 18, 2022
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I applied for my printed dtc pass on 11/12/2022. Even after 1 week of time i haven't received it yet. They are not even picking up any calls. Please take action.

My pass number is:[protected]
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    Ratnakarmishra97
    from New Delhi, Delhi
    Dec 17, 2022
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    Bus details are as follows- registration no. DL1PC6583.
    Today when i was driving home from village sawda, an Orange bus of DTC hit my car near a crossing. Driver didn't stop the bus at all scratching my car in the process. This incident happened near Ghevra Metro station at 3:30 pm on 17/12/2022 saturday. I stopped the driver at red light and talked to him. The bus had no passengers but only a lady marshal was present. I asked driver's name which he told me was "joginder". The bus's display showed a "brake down" signal. Please take action against the driver and help me get my due compensation.
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      Aman Kaper
      Dec 17, 2022
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      I submitted the form for New e-bus pass.oApplication no.[protected] and the payment of rupees500 for five months of students bus pass.Payment has been done successfully through BHIM UPI portal on Google Transaction ID CICAgJD-kJqHSg but the status of application is showing payment is under clearing.
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        Aman Kaper
        Dec 17, 2022
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        I submitted the form for New e- bus pass. Application no.[protected] and the payment of rupees 500 has been done successfully through BHIM UPI portal on Google Transaction ID CICAgJD-kJqHSg but the status of application is showing payment is under clearing.
        Dec 17, 2022
        Complaint marked as Resolved 
        [email protected] Mob No.8368907291
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          D
          DhruviG
          Dec 15, 2022
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          I was travelling in Bus Number DL-1P C-6822 enroute to Shahdara and the bus conductor was very rude to me while giving ticket. He screamed and said I have to ask for ticket even though I asked at first and he was busy looking outside the window and ignoring what anyone is saying. Even the passengers sitting next to him said be polite and he was prudent on he being right. This happened on 15-December-2022 in GTSPL.
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            S
            Sintu k
            from Delhi, Delhi
            Dec 13, 2022
            Jan 15, 2023
            This thread was updated on Jan 15, 2023
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            Payment done but Epass not received.

            I submitted the form for renewal of my e-pass Application no.[protected] and the payment of rupees 1000 has been done successfully through BHIM UPI portal on paytm Transaction ID[protected] but the status of application is showing payment is under clearing....
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            Adityamk
            Dec 12, 2022
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            The bus driver closed the Doors of the bus intentionally when I was about to enter into the bus...so please take a strict action towards the driver of the bus
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              baljeet3541
              Dec 12, 2022
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              793 earlier it was from H3 vikaspuri to Delhi Secretariat but now some of its fares has been halfed till Dhaula Kuan that is quite a big issue.
              We don't find buses from Secretariat to H3 as before..
              And its service gap is also extended
              Quite a big issue and a big problem...
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                amit@19991
                Dec 9, 2022
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                This incident is of today morning when i was traveling in dtc bus route 392 from noida to AIIMS i was at sector 19B stop .One aged uncle whose age was around 70 and he was very weak. So after waiting for more than 20 minutes bus cane ther and driver stopped bus 5-6 meter far from us...Uncle was not able to walk fast to take bus because he has a big bag with him so when i saw him i just go back to help him take the bus and carry his bus but in that meantime driver just started to move the bus...i shouted loud at driver to please stop the bus so he just reply me in angry manner that ..terko chdna h to chd ..and you so called marshel was just smiling.
                And he just moved the bus and gone.
                Time - approx 9.25
                Bus route 392(Towards Dhaula kuan)
                Bus no. - DL1PC 9964
                Date[protected]
                My email id - [protected]@gmail.com
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                  S
                  sujajk
                  Dec 7, 2022
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                  Dear sir/mam

                  Payment not refund in my account.but application present status showing. Application payment has been refunded.
                  please resolve as soon as possible..
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                    V
                    Vipin gaurav
                    from Delhi, Delhi
                    Dec 6, 2022
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                    Website: Cluster bus delhi

                    हेलो सर, मेरा नाम विपिन कुमार है। और मैं एक दिल्ली का निवासी और एक स्टूडेंट भी हु मै करीब पिछले 5-6 years से दिल्ली मे यात्रा कर रहा हु और मैं प्रतिदिन का रूट हसनपुर गांव से जीटीबी नगर के लिए, आज जब मैं कश्मीरी गेट से बस पकड़ा जीटीबी नगर के लिए तब कुछ ज्यादा भीड़ होने के कारण से मेरा टिकट कही गिर गया भीड़ की वजह और और टिकट चेकर आए बस में टिकट चेक करने तो मैं valid टिकट दिखाने मे असमर्थ रहा, करेंट बस की टिकट होने के बजाय मेरे पास पहले कुछ बसेस की टिकट निकली So मैने बोला सर मेरे पास टिकट नहीं है अगर आप कहेंगे तो मैं दूसरी टिकट ले लेता हु फिर उन्हों खा नही आपको 200 की पर्ची कटवानी पड़ेगी मैने रिक्वेस्ट किया लेकिन वो नहीं माने फिर उन्होंने मुझेसे बोला " TU KYA TERA BAAP BHI TICKET KTAAYEGA AUR TERA FOOFA TICKET KAAT KE RAHENGE " फिर मैंने उनसे बोला आप गलत भाषा का प्रयोग नही कर सकते हैं" तो उन्होंने मेरा कॉलर पकड़ कर धक्का मारा और 5-6 जोर जोर से slap मारे So kripya krke jaldi se jldi कारवाई कीजिए otherwise मुझे आगे की कारवाही करनी पड़ेगी Thanks।।
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                      A
                      aman1776
                      from Delhi, Delhi
                      Dec 6, 2022
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                      Sir,
                      There is no fixed schedule of Bus No. 500 from Saket Terminal. At times, many buses are running along together on this route and most of the times there are no buses at all. Further, if we have a fixed schedule, it will benefit both passengers and DTC as passengers can rely on DTC buses to reach their destination on time and buses will get more passengers. Kindly get the buses to run according to a schedule.
                      Thanking You,
                      Aman Abhishek,
                      Ministry of Mines
                      Mobile No. [protected]
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                        S
                        Simmi Chauhan
                        from Delhi, Delhi
                        Dec 5, 2022
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                        Address: Nangloi bus stop
                        Website: DTC

                        Bus no DL-1PD 5915
                        BUS Route 973 Harsh Vihar

                        Dear sir,

                        I was just asked for Route to drive as this bus will be go shastri park or not then driver used this type of word ( Jaa beth jaa free me beth ne wale bus late ho rhi hai jada mat bol ek thapad me mut nikal duga ja karde complaint mera koi kuch nahi kar skta etc.) So please take action ..
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                          KanyaD
                          Dec 4, 2022
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                          I was travelling near Janakpuri and a driver hit my car and didn't stop. The car suffered through scratches and we, the passengers, had mental trauma from the same. The bus no is DL1PD6142
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                            Priyabisht27
                            Dec 3, 2022
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                            Bus is not coming on time especially during evening... It makes us wait for atleast more than 30 mins..today also bus didn't came within 1 hour & due to which it is very Difficult to reach on time to our destination... Please resolve this... Improve the bus services..
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                              Priyabisht63127
                              from Delhi, Delhi
                              Dec 3, 2022
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                              I would like to say that Delhi government has done a very good job while providing free services to women & an easy way of travelling from one place to another. But as I have seen from a very long time that the buses are not coming on time. Sometimes I have to wait for more than half and hour till one hour, not only me, but the people around me or the ones who are on the stand also says the same. I would highly request from Delhi government to actually improve this service.. & due to lack on time the bus also contain extreme level of people where we won't be able to stand properly as well... I would love to see a good response from your side very soon.
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                                A
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                                I have ordered DTC monthly bus pass of non AC buss order I'd[protected] on 29 November 2022 and valid from 01 December 2022 and payment was successful done but didn't receiveed the pass yet now not any message or Gmail and tracks application status It was showing that payment is under clearing now tell me what I do
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                                  ຮสchiŇ kนmสR
                                  Nov 28, 2022
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                                  Hello Sir, ma'am

                                  DL1PD5169 Every day a person named Mohit sits in the bus in which I have complained, when he told that I have a complaint, then that person has abused me as mother and sister and has spoken in such a dirty language and I have witnessed this. It is also that what and how this person named Mohit has said and has said, do whatever you want, if this is the condition of the dtc bus, then it is better to get the bullock cart to drive, if this is the condition of the staff, then what will we do dtc enough Say whatever you want to the driver and staff about this guy named Mohit, or do something, if nothing happens to you, then I will f.i.r. What and how have they spoken together.
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                                    ຮสchiŇ kนmสR
                                    Nov 28, 2022
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                                    Sir, Ma'am

                                    Cluster bus no. 03 Even before this I had complained about this driver that this driver occupies three seats in front just to make a girl sit and most of Let's talk in Gandi language, if this is the condition of dtc bus, then everyone keep making your family members sit, we all will walk on the road, this driver does not stop at any bus stand and makes the girl sit and drives the bus in a dirty way Yes.

                                    I request you to remove such driver or else take some action.

                                    Sachin kumar
                                    Date : 28 Nov 2022
                                    Bus No. DL1PD5169
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                                      Saju109
                                      from Delhi, Delhi
                                      Nov 25, 2022
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                                      Address: Gk1 kailash colony

                                      There are womens who are asking seats that are not reserved for ladies, if not given they abuse men ...sometimes they just slap him or push him ..marshal too did not help the male passenger instead, marshall deboard the male passenger on next stop and abuse him
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