Delhi Transport Corporation [DTC] Complaints & Reviews

Bus route number 8 badarpur to noida phase we are unable to get bus after 9 0 clock in case we got it was overly crowded. We are unable to get it. And we have to wait for atleast an hour. I request you to pls provide large number of buses on this route it will gone help us to reach at our destination on time.

I was standing at karol bagh stop on 18th dec 2022 at 1.50 pm, 316(DL-IPD5885) -jheel terminal bus did not stop even after my request[i waived the hand ] . i catched another bus and changed the bus at super bazar stop. 316 was comjng again . this time it did stop and when i asked the driver why he did not stop he said " there was traffic and he did not see anyone who wanted to get into the bus"

This incident is not new. Many bus drivers do the same like 85(doesnt stop at ITO, delhi sachivalya many times due to students crowd in afternoon), 307STL(at nizzamuddin), 347( Delhi to noida bus) and many more .

Even the drivers behave rudely . They dont allow to get down of the bus from previous gate even when the rush in the bus is high because front gate is for exit and back gate for entry .
Public transport is to faciliate movement and if they wont stop at the designed stop then the whole purpose is defeated. People are afraid or relultant to complain because no action will be taken . But i am complaining in the hope of an action. Pls design a code of conduct for these drivers(they must stop at their stops despite the fact public is requesting or not, show be polite, cooperative and seeing the rush should allow exit or entry from any gate)

Kindly look into the matter at urgent basis. Thanking you.

I applied for my dtc pass on 11/12/2022. even after a week they haven't given my pass and they are not picking up calls.

my application number :[protected]

I applied for my printed dtc pass on 11/12/2022. Even after 1 week of time i haven't received it yet. They are not even picking up any calls. Please take action.

My pass number is:[protected]

Bus details are as follows- registration no. DL1PC6583.
Today when i was driving home from village sawda, an Orange bus of DTC hit my car near a crossing. Driver didn't stop the bus at all scratching my car in the process. This incident happened near Ghevra Metro station at 3:30 pm on 17/12/2022 saturday. I stopped the driver at red light and talked to him. The bus had no passengers but only a lady marshal was present. I asked driver's name which he told me was "joginder". The bus's display showed a "brake down" signal. Please take action against the driver and help me get my due compensation.

I submitted the form for New e-bus pass.oApplication no.[protected] and the payment of rupees500 for five months of students bus pass.Payment has been done successfully through BHIM UPI portal on Google Transaction ID CICAgJD-kJqHSg but the status of application is showing payment is under clearing.

I submitted the form for New e- bus pass. Application no.[protected] and the payment of rupees 500 has been done successfully through BHIM UPI portal on Google Transaction ID CICAgJD-kJqHSg but the status of application is showing payment is under clearing.

I was travelling in Bus Number DL-1P C-6822 enroute to Shahdara and the bus conductor was very rude to me while giving ticket. He screamed and said I have to ask for ticket even though I asked at first and he was busy looking outside the window and ignoring what anyone is saying. Even the passengers sitting next to him said be polite and he was prudent on he being right. This happened on 15-December-2022 in GTSPL.

I submitted the form for renewal of my e-pass Application no.[protected] and the payment of rupees 1000 has been done successfully through BHIM UPI portal on paytm Transaction ID[protected] but the status of application is showing payment is under clearing....

The bus driver closed the Doors of the bus intentionally when I was about to enter into the bus...so please take a strict action towards the driver of the bus

793 earlier it was from H3 vikaspuri to Delhi Secretariat but now some of its fares has been halfed till Dhaula Kuan that is quite a big issue.
We don't find buses from Secretariat to H3 as before..
And its service gap is also extended
Quite a big issue and a big problem...

This incident is of today morning when i was traveling in dtc bus route 392 from noida to AIIMS i was at sector 19B stop .One aged uncle whose age was around 70 and he was very weak. So after waiting for more than 20 minutes bus cane ther and driver stopped bus 5-6 meter far from us...Uncle was not able to walk fast to take bus because he has a big bag with him so when i saw him i just go back to help him take the bus and carry his bus but in that meantime driver just started to move the bus...i shouted loud at driver to please stop the bus so he just reply me in angry manner that ..terko chdna h to chd ..and you so called marshel was just smiling.
And he just moved the bus and gone.
Time - approx 9.25
Bus route 392(Towards Dhaula kuan)
Bus no. - DL1PC 9964
Date[protected]
My email id - [protected]@gmail.com

Dear sir/mam

Payment not refund in my account.but application present status showing. Application payment has been refunded.
please resolve as soon as possible..

हेलो सर, मेरा नाम विपिन कुमार है। और मैं एक दिल्ली का निवासी और एक स्टूडेंट भी हु मै करीब पिछले 5-6 years से दिल्ली मे यात्रा कर रहा हु और मैं प्रतिदिन का रूट हसनपुर गांव से जीटीबी नगर के लिए, आज जब मैं कश्मीरी गेट से बस पकड़ा जीटीबी नगर के लिए तब कुछ ज्यादा भीड़ होने के कारण से मेरा टिकट कही गिर गया भीड़ की वजह और और टिकट चेकर आए बस में टिकट चेक करने तो मैं valid टिकट दिखाने मे असमर्थ रहा, करेंट बस की टिकट होने के बजाय मेरे पास पहले कुछ बसेस की टिकट निकली So मैने बोला सर मेरे पास टिकट नहीं है अगर आप कहेंगे तो मैं दूसरी टिकट ले लेता हु फिर उन्हों खा नही आपको 200 की पर्ची कटवानी पड़ेगी मैने रिक्वेस्ट किया लेकिन वो नहीं माने फिर उन्होंने मुझेसे बोला " TU KYA TERA BAAP BHI TICKET KTAAYEGA AUR TERA FOOFA TICKET KAAT KE RAHENGE " फिर मैंने उनसे बोला आप गलत भाषा का प्रयोग नही कर सकते हैं" तो उन्होंने मेरा कॉलर पकड़ कर धक्का मारा और 5-6 जोर जोर से slap मारे So kripya krke jaldi se jldi कारवाई कीजिए otherwise मुझे आगे की कारवाही करनी पड़ेगी Thanks।।

Sir,
There is no fixed schedule of Bus No. 500 from Saket Terminal. At times, many buses are running along together on this route and most of the times there are no buses at all. Further, if we have a fixed schedule, it will benefit both passengers and DTC as passengers can rely on DTC buses to reach their destination on time and buses will get more passengers. Kindly get the buses to run according to a schedule.
Thanking You,
Aman Abhishek,
Ministry of Mines
Mobile No. [protected]

Bus no DL-1PD 5915
BUS Route 973 Harsh Vihar

Dear sir,

I was just asked for Route to drive as this bus will be go shastri park or not then driver used this type of word ( Jaa beth jaa free me beth ne wale bus late ho rhi hai jada mat bol ek thapad me mut nikal duga ja karde complaint mera koi kuch nahi kar skta etc.) So please take action ..

I was travelling near Janakpuri and a driver hit my car and didn't stop. The car suffered through scratches and we, the passengers, had mental trauma from the same. The bus no is DL1PD6142

Bus is not coming on time especially during evening... It makes us wait for atleast more than 30 mins..today also bus didn't came within 1 hour & due to which it is very Difficult to reach on time to our destination... Please resolve this... Improve the bus services..

I would like to say that Delhi government has done a very good job while providing free services to women & an easy way of travelling from one place to another. But as I have seen from a very long time that the buses are not coming on time. Sometimes I have to wait for more than half and hour till one hour, not only me, but the people around me or the ones who are on the stand also says the same. I would highly request from Delhi government to actually improve this service.. & due to lack on time the bus also contain extreme level of people where we won't be able to stand properly as well... I would love to see a good response from your side very soon.

I have ordered DTC monthly bus pass of non AC buss order I'd[protected] on 29 November 2022 and valid from 01 December 2022 and payment was successful done but didn't receiveed the pass yet now not any message or Gmail and tracks application status It was showing that payment is under clearing now tell me what I do